Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
CMA's Valley Subaru
Staunton, VA
866 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family.
Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more.
Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service.
To learn more, visit: https://www.cmasvalleysubaru.com/why-choose-cma/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 866 reviews
January 20, 2020
I had a great experience with Valley Subaru. Frank went above and beyond to make sure I felt confident in my purchase and understood everything that came with the car. I’m excited to be part of the Subaru above and beyond to make sure I felt confident in my purchase and understood everything that came with the car. I’m excited to be part of the Subaru family! More
by v.moore
Employees Worked With
Frank Smith
January 11, 2020
nice ride I am very pleased with my new (to me) Outback Subaru. It is a smooth , low noise vehicle. The staff at Valley Subaru was vey experienced (Frank Smith I am very pleased with my new (to me) Outback Subaru. It is a smooth , low noise vehicle. The staff at Valley Subaru was vey experienced (Frank Smith) Thanks for all your help. More
by debradean51
Employees Worked With
Frank Smith
January 10, 2020
I was recommended to check out Valley Subaru from a friend, he then hooked me up with Frank who was absolutely amazing! Valley Subaru even sent Frank to pick me up to bring me to the dealership, after friend, he then hooked me up with Frank who was absolutely amazing! Valley Subaru even sent Frank to pick me up to bring me to the dealership, after my previous car was totaled. Friendly staff who worked well with all my husbands concerns with buying a new car and put our minds at ease. More
by jbrown
Employees Worked With
Other Employees :
Bryan Sites, Travis Utley, Frank Smith
January 07, 2020
Good Experience Great experience with the staff at Valley Subaru. Made the Car buying easy with one of the best sales persons you will find!! Frank Smith Great experience with the staff at Valley Subaru. Made the Car buying easy with one of the best sales persons you will find!! Frank Smith More
by lrd1200c
Employees Worked With
Frank Smith
January 01, 2020
The Best! By far the best dealership I have ever dealt with! Will definitely come here for future purchases! Everyone was very professional and helpful! Thank y By far the best dealership I have ever dealt with! Will definitely come here for future purchases! Everyone was very professional and helpful! Thank you to everyone! More
by makaylafisher4
December 31, 2019
Great buying experience Yesterday we traded in our 5 year old Outback for a 2020 Outback. Frank Smith guided us through the process in a personalable and respectful manner. H Yesterday we traded in our 5 year old Outback for a 2020 Outback. Frank Smith guided us through the process in a personalable and respectful manner. He answered our questions and spent a lot of time explaining the new features. It was a pleasant experience all around! More
by smccrory5
December 27, 2019
Excellent Experience Thus was one of the best car dealerships I have ever seen. They were in constant communication with me and did everything for a great deal. Brandy cal Thus was one of the best car dealerships I have ever seen. They were in constant communication with me and did everything for a great deal. Brandy called the morning that I was was coming to wish me a safe trip & Frank was most helpful through the entire process. I would highly recommend them to anyone shopping for a vehicle. More
by power02
Employees Worked With
Brandy Lloyd, Frank Smith
December 19, 2019
The most pleasant experience I have had buying a car! I had such a pleasant experience with Frank, that I drove from Charlottesville to Valley Subaru in order to purchase my new Ascent. He was extremely k I had such a pleasant experience with Frank, that I drove from Charlottesville to Valley Subaru in order to purchase my new Ascent. He was extremely knowledgeable and regularly available to answer all of my questions. Everyone that I met at the dealership was warm and friendly. I would highly recommend Valley Subaru and Frank Smith! I love my new car!! More
by epend82
December 14, 2019
Love my new Subaru Outback! Frank was great to work with! He seemed to know a lot about the car and made the buying experience easy. I love my new Subaru Outback!! Frank was great to work with! He seemed to know a lot about the car and made the buying experience easy. I love my new Subaru Outback!! More
by sleonard184
Employees Worked With
Frank Smith
December 14, 2019
Wonderful buying experience with Frank Smith Frank took a lot of time to show me the many special features of the Ascent. I probably would not have bought it but for him. Frank took a lot of time to show me the many special features of the Ascent. I probably would not have bought it but for him. More
by bettiecompton53
Employees Worked With
Frank Smith
