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CMA's Valley Subaru

Staunton, VA

4.8
862 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family. Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more. Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service. To learn more, visit: https://www.cmasvalleysubaru.com/why-choose-cma/
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299 Lee Jackson Hwy

Staunton, VA

24401

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Showing 862 reviews

November 21, 2018

OUTSTANDING IN EVERY WAY Frank Smith made my purchase of a Forrester actually pleasureable. As a skilled and personable representative of Suburu, he made everything from deta More

by Jean
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance Manager, Frank Smith
Nov 22, 2018 -

CMA's Valley Subaru responded

Jean, thank you for your kind review; we are happy to pass along your comments to the team here at Valley Subaru! If you're ever in need of more help, please let us know! We hope you have a great day!

November 15, 2018

Dream car Ryan Mayes was so wonderful throughout the entire process of buying my first brand new car. Very helpful and always answered the phone when I had ques More

by subie, alexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mayes, Brian in finance and Brian Balsor
Nov 17, 2018 -

CMA's Valley Subaru responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2018

EXCELLENT SERVICE Frank Smith provided us with excellent service. My husband purchased a new Forester, and a week later we went in to get my a brand new 2019 Ascent. Th More

by CJHarvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
Nov 04, 2018 -

CMA's Valley Subaru responded

We appreciate your recommendation and positive review about your recent experience with Frank! If you have any further questions about your new Ascent, please give us a call. Safe travels!

November 01, 2018

Thanks valley Subaru and Frank! Frank was so helpful and knowledgeable—-mAde the process easy and located the car I wanted. Thanks Charles for getting the numbers we were looking for More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Smith
Nov 05, 2018 -

CMA's Valley Subaru responded

Cynthia, it's great to hear Frank and Charles provided you with a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2018

An Unexpected Day I started my day never expecting to end it at Valley Subaru and finding a Forester previously owned with very low mileage. Now an owner.. More

by Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
Oct 31, 2018 -

CMA's Valley Subaru responded

Howard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Valley Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2018

I cannot say enough good things about the experience! We got a great car at a reasonable price. Our sales consultant, Ken Seal, made every effort and spent a great deal of time with us to insure that we u More

by Classical music fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Seal
Oct 12, 2018 -

CMA's Valley Subaru responded

We are so happy to read such a great review about your experience dealing with Ken! If you have any further questions about your new vehicle, please give us a call. We're always happy to help!

October 09, 2018

Great and enjoyable Frank was awesome and very helpful! He made sure that I got what I wanted! I had a great experience! Would recommend him and Valley Subaru to everyone More

by mbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
Oct 12, 2018 -

CMA's Valley Subaru responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Frank. Have a great day!

October 03, 2018

A "Toyota" from Subaru! The folks @ Valley Subaru are to be commended for their expertise, dedication to customer satisfaction, & their financial savvy. Although my goal is More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
Oct 12, 2018 -

CMA's Valley Subaru responded

Hi Robert, we are very happy to have provided you with such a positive buying experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2018

Completely happy with my Subaru purchase I had a wonderful experience. The sales associate (Billy) listened to me any my situation (I am a single parent and live a ways away) and understood w More

by Hal A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Anderson
Oct 12, 2018 -

CMA's Valley Subaru responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2018

2019 Outback purchase Have been considering purchasing a new Outback. Emailed Valley Subaru, had a quick reply, the price was competitive, so I went in feeling comfortable. More

by Verne55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Smith
Oct 12, 2018 -

CMA's Valley Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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