CMA's Valley Subaru

It pays to do your homework!! I'm Happy!! Valley Subaru ! I'll admit it, I'm one of those people that over does the research, just how I function! I'm so glad I did!! After several weeks off looking aroun I'll admit it, I'm one of those people that over does the research, just how I function! I'm so glad I did!! After several weeks off looking around, not just dealerships in Virginia but surrounding states as well, I found my new FOREVER Dealership!! VALLEY SUBARU is the place to buy a vehicle !! ;-) To find such a place only 90 minutes from my house wasn't the best part but certainly didn't hurt. I started via email with Jessi, who is amazing! She was kind, knowledgeable and very timely dealing with my many questions. I'm again one who asks many questions. We struck a deal which I coincided fair after several days of corresponding. She and her manager had to look far and wide to find me what I wanted and within my price range. (I did in fact send the email deal she offered to two different Dealerships and they couldn't match The Valley deal.) A dealership did offer me a 10yr/100,000. mile warranty>> those are bogus as they don't cover anything>>> After market is NOT good. Subaru Certified warranty's are worth your money. YES this is where Dealerships make there money but with seven computers, two miles of wire and I'm not sure what else, is the reason for the first time in my life I've ever purchased an extended warranty. I have a 2003 Baja and never had need of the warranty but ya just never know now days. This Dealership is the best place I've ever purchased a new car. I'm the family member that make the deals on new cars, six different cars in the last 20+ years. I've walked out of Dealerships just before signing paperwork because I had a bad feeling. I've dealt with the ego thing, the let me explain how the motor functions thing, the assume you must not understand about cars because you're a woman thing when I've gone to buy a car ....NOT HERE Valley Subaru is a nice place from my experience with good, no pressure sales and I'm certainly going to recommend them to people I know. When I got to Valley I met Jessi and Frank. Frank did a great job of being the on the ground salesperson as Jessi is Internet Sales and Frank handles the actual test drive, paperwork and all my extra questions. I did go home with my 2017 Forester Limited. >>>>5 days later I have over 500 miles on my car after my first road trip. The car is smart, I've got plenty to learn. It drives like a dream. EYESIGHT is amazing and something that hasn't take me long to get used to, a MUST have and safety is always a MUST! The sunroof is the largest I've ever seen, almost the entire roof. There is plenty of cargo room. The seats are comfortable even for a shorter person like me. There is plenty of leg room for taller people too, very nice. I figured out the cruse control on the fly, really the only the way it can be done. After only 500+ miles I'm looking forward to MANY MANY more miles of comfort on the road. I'm the one with the shocked look on my face, (in the picture) Jessi is on my left. Frank from Valley and my Frank made this day fantastic!! Check out Valley in Staunton!! More

First Brand New Car I purchased my very first brand new car through Valley Subaru with the excellent help of Mike Cole. As a very young lady with little credit history, I purchased my very first brand new car through Valley Subaru with the excellent help of Mike Cole. As a very young lady with little credit history, I found trouble with most dealerships even offering me their time. Valley Subaru was completely different. They, especially Mike, welcomed me so warmly and did everything they could to help put me in the perfect car, not only one that fit me, but also fit my budget. Mike was very knowledgeable, honest, and caring. He listened to me, took into consideration my situation, and offered any and all options he possibly could. I would highly recommend Valley Subaru and Mike Cole, especially to those customers just starting out like me! More

Always fair This was the 7th Subaru we've purchased and the 6th we've purchased from Frank Smith. He always treats us respectfully, professionally and fairly, an This was the 7th Subaru we've purchased and the 6th we've purchased from Frank Smith. He always treats us respectfully, professionally and fairly, and is a pleasure to deal with. We live closer to other Subaru dealerships but are willing to travel to work with Frank. More

First Subaru Mike Cole was excellent. We were first time subaru buyers. He made us feel very comfortable and was great with our son, during the purchase process. Mike Cole was excellent. We were first time subaru buyers. He made us feel very comfortable and was great with our son, during the purchase process. More

great deal and great sales staff we felt at "home" while making a great deal here people are always friendly and treat you so well found the car we wanted and took it home we felt at "home" while making a great deal here people are always friendly and treat you so well found the car we wanted and took it home More

Second new car in six months! This is the second 2017 Subaru Outback my family has purchased at Valley Subaru. My father liked my new car so much, he decided to purchase one as wel This is the second 2017 Subaru Outback my family has purchased at Valley Subaru. My father liked my new car so much, he decided to purchase one as well. As promised, Patrick gave us a great deal for being a returning customer. I was so pleased he took the time to explain all the new features of the Subaru to my father since technology and Dad do not mix well. Helen at the finance office was also very kind and patient in explaining all of the paperwork involved with my father's "new toy." The most notable experience of all was how I was treated as a returning customer. It felt like visiting with old friends, even though I purchased my 2017 Subaru just a few months prior. I felt welcomed and at ease. More

Courteous, professional, and knowledgeable I came to Valley Subaru to look at a specific vehicle I had viewed online. I wasn't tackled in the parking lot with an overzealous salesperson, in fac I came to Valley Subaru to look at a specific vehicle I had viewed online. I wasn't tackled in the parking lot with an overzealous salesperson, in fact I had to go inside to find someone, which is quite fine with me. I was immediately greeted by Chris Stein, whose desk is just inside the front door, likely because he's a good representation for the dealership. I knew what I was looking for and Chris listened to my needs and wants, compared my other target vehicles, and we set out on a test drive. Chris has a "down to earth" approach and grasps a feel for his customer. The process was what making a large purchase should be. From service personnel to manager, everyone was smiling and willing to make my experience pleasurable. I am quite confident any and all follow up visits with Valley will be just as comfortable as my initial purchase visit. Buying a vehicle is stressful and a big decision. Valley takes this into consideration and does their part in making the process a little easier. More

I've recommended this dealer to five friends already. Caroluce is great to work with. She helped us buy our brz in July and has been helping me find my replacement for my vw tdi. I had changed my mind Caroluce is great to work with. She helped us buy our brz in July and has been helping me find my replacement for my vw tdi. I had changed my mind on which Subaru to buy three times before my buyback offer was made and she was helpful throughout. She's very knowledgeable about the Subaru line. I've highly recommended her already and will continue to do so. More

Purchase of Outback We actually enjoyed dealing with Valley Subaru and especially Mike Cole. We never felt any pressure and all our questions were treated in a very thou We actually enjoyed dealing with Valley Subaru and especially Mike Cole. We never felt any pressure and all our questions were treated in a very thoughtful way. We felt comfortable going in on multiple visits. Thank you Mike Cole! More

We have always had quick and friendly service. This our second purchase with Valley Subaru and because our first experience with your dealership was outstanding we returned for our next car purchas This our second purchase with Valley Subaru and because our first experience with your dealership was outstanding we returned for our next car purchase we even had the same salesperson. More