
CMA's Valley Subaru
Staunton, VA
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Excellent car buying experience Frank Smith was recommended by a friend. Thank you Frank Smith for being an excellent salesperson! Frank went all out to get us into the 2017 Outbac Frank Smith was recommended by a friend. Thank you Frank Smith for being an excellent salesperson! Frank went all out to get us into the 2017 Outback I wanted. And Jessica got us through all that paperwork with ease. At this point, I'll recommend Valley Subaru and Frank Smith to my friends. More
Very Comfortable with Purchase Because I was in their area I arranged an appointent with Valley Subaru to stop by for a quick look at their stock on my way home. Well, of course, "q Because I was in their area I arranged an appointent with Valley Subaru to stop by for a quick look at their stock on my way home. Well, of course, "quick" went out the window after I saw the car that filled my requirements, plus more. After three hours of learning more about the car and negotiating on the price (At one point I did threaten to leave without buying the car and would take Lilly, the wonderful labrador who relaxed around the showroom, with me), we came to an agreement and the car is mine. The salesman who was stuck with me for so long, Keith Garner, was extremely educated about the vehicle. I had done my homework but still had many questions. Mr. Garner answered them ALL, thoroughly, and patiently. Many thanks to Keith Garner, Jessi Pletcher, and Valley Subaru for helping me find my fine new car. More

Great customer service. We have been in the area for only 5 months, new job, new bank, Christmas only 3 weeks away, limited funds and in need of a car that can handle the win We have been in the area for only 5 months, new job, new bank, Christmas only 3 weeks away, limited funds and in need of a car that can handle the winter. I have to say Patrick and Helen took great care of us, we stayed within our budget and have a great car. Thank you. More
Fabulous buying experience!! We felt comfortable as soon as we walked in the showroom! We had a great experience working Joey Caldwell. He was friendly, patient and so knowledgea We felt comfortable as soon as we walked in the showroom! We had a great experience working Joey Caldwell. He was friendly, patient and so knowledgeable about all the different models and options of Subaru. We got a great deal when we decided on the Outback!!! Couldn't be happier!! More

Car buying made easy First time buying a new car from a dealership and was impressed by Frank's knowledge and willingness to help me through the process. He went above and First time buying a new car from a dealership and was impressed by Frank's knowledge and willingness to help me through the process. He went above and beyond in explaining to me the ins and outs of the 2017 Outback I was looking at, and all of the technology that it came with. The whole staff at Valley Subaru made me feel welcomed and I walked away happy with my purchase and with a car I knew would be dependable and durable. I look forward to continuing the relationship in the future. More
Second time just as nice This was our second buying experience at Valley Subaru and it was just as pleasant as the first time. Caroluce definitely went the extra mile to make This was our second buying experience at Valley Subaru and it was just as pleasant as the first time. Caroluce definitely went the extra mile to make sure we were happy with our 2017 Forester and we look forward to a long term relationship with her and the dealership. More

Valley Subaru Great customer service and pleasant buying experience! Look forward to enjoying my new ride and continuing the service experience with Valley Subaru. Great customer service and pleasant buying experience! Look forward to enjoying my new ride and continuing the service experience with Valley Subaru. Thanks once again! More

Great experience buying my Outback. Buying a car at this point wasn't really in my plans but Subaru is the car I love and the staff at Valley were great to work with. Frank Smith helped Buying a car at this point wasn't really in my plans but Subaru is the car I love and the staff at Valley were great to work with. Frank Smith helped in so many ways and was patient, working hard to make my buying experience the best. Everyone I dealt with was focused on helping me. I would definitely go back to Valley Subaru and work with Frank and the Valley team. More
All-around A+ From the time I walked in the door on my first visit, I was greeted enthusiastically and with respect. Everyone with whom I came in contact (service From the time I walked in the door on my first visit, I was greeted enthusiastically and with respect. Everyone with whom I came in contact (service personnel, business office, sales force) were gracious, patient with explanations, and truly nice to be around. The original visit was for service of my 2007 Forester - which I ended up trading in for a new CrossTrek. Being an 81 year old widow and buying a car is not something dreams are made of - but Keith Garner and the crew made it a very pleasant experience. Jesse made the USAA buyers service an easy process and gave me a few minutes of requested time alone with my daughter to decide regarding add-ons. I look forward to our continuing relationship. More

A very pleasant buying experience... My wife and I don't buy a lot of vehicles, but were very impressed and pleased with both Frank Smith and Valley Subaru. Both went the extra mile maki My wife and I don't buy a lot of vehicles, but were very impressed and pleased with both Frank Smith and Valley Subaru. Both went the extra mile making sure we were comfortable with our selection and purchase of our new Subaru Forester. We both went away feeling good that this new car will give us the same dependability that our 2000 Subaru Outback had since buying it back in 2005. We felt that Frank went the extra mile to bring us "up too speed" on the new technology that is prevalent on the newer models. More