Cabe Toyota

Exceptional customer service.. Friendly, awesome, customer service. Would definitely recommend this dealership to friends. Vann went out of his way to find the right vehicle for me. Friendly, awesome, customer service. Would definitely recommend this dealership to friends. Vann went out of his way to find the right vehicle for me. Made the car buying experience a breeze. More

Great experience Great customer service, friendly, courteous, and very knowledgeable took care of me from beginning to end... they went out of their way and got me the Great customer service, friendly, courteous, and very knowledgeable took care of me from beginning to end... they went out of their way and got me the truck I wanted, I would definitely recommend Marcus Lopez and Evan Morikawa More

Professional, comfortable atmosphere No complaints. Easy to work with. Nothing but friendly employees. Top notch customer service. Close to the freeway. Great selection. Building looks br No complaints. Easy to work with. Nothing but friendly employees. Top notch customer service. Close to the freeway. Great selection. Building looks brand new. Helpful, but definitely not a high pressure salesperson. More

The most wondeful car shopping experience ever! Browsing on the web searching for a new car, came across the newly redesigned 2017 Toyota Corolla and instantly fell in love with it, we were fortunat Browsing on the web searching for a new car, came across the newly redesigned 2017 Toyota Corolla and instantly fell in love with it, we were fortunate enough to find our way to Cabe Toyota. We were greeted by Charlie Ellison and Lulu Mejia with a friendly tone and were invited to browse freely through their lot and were readily available to answer any of our questions. We were treated with respect, courtesy and with best customer service ever. They gave us such a great deal that we ended up with not one but two of the most beautiful Corollas we have ever seen. We bough one from Charlie and we are leasing the other one through Lulu. Congratulations Cabe Toyota for having such a great sales force, we have recommended not just Cabe Toyota but also Charlie and Lulu to all our friends and family for their next car purchases. More

Date rate is very good Michael Reyn he is a very good dealer salesperson he treated us vety good my son even bought his car there they sell very good cars Michael Reyn he is a very good dealer salesperson he treated us vety good my son even bought his car there they sell very good cars More

Smooth and stress-free In my search for a used Prius, I was lucky enough to run across Cabe Toyota and Michael Reyna. This is a very clean dealership, just the right size, In my search for a used Prius, I was lucky enough to run across Cabe Toyota and Michael Reyna. This is a very clean dealership, just the right size, and the customer service is top notch. Michael was the perfect combination of knowledgeable and laid-back, quietly listening to my comments and concerns and never being pushy. I had done quite a bit of research and knew I was getting a great price. Everything was explained to me in detail, from the paperwork to all the features of the car I purchased. It was a pleasure doing business here. More

Most happy with Michael Reyna and Cabe Toyota!! My husband and I couldn't be happier than we were with the ease, speed, and efficiency in which we purchased a 4Runner from Michael at Cabe Toyota! St My husband and I couldn't be happier than we were with the ease, speed, and efficiency in which we purchased a 4Runner from Michael at Cabe Toyota! Strongly recommend Michael & Cabe to others. We will certainly be back for our next Toyota purchase! Thank you, Michael! More

** Warning ** Dealership operating with UNETHICAL practices ****** Warning **Dealership under UNETHICAL practices **** Once you bring your list of complaints to the general manager DAN DUDDRIDGE you will ****** Warning **Dealership under UNETHICAL practices **** Once you bring your list of complaints to the general manager DAN DUDDRIDGE you will find that he is the root and reflection of all the unethical and unprofessional practices that you will find/experience at CABE Toyota of Long Beach. Here is a list of what I encounter: 1. truck kept for a month because the "right" mechanic was not available. 2. I was quoted and agreed with cost for the repairs then when truck was ready the cost had doubled. 3. Expect several 25 minute telephone holds when being transferred to service department. 4. Don’t expect service counter employees to acknowledge you with a friendly "hello", "welcome", "we will be right with you" or with simple eye contact, they will make you feel like your presence does not matter. 5. Expect YouTube to know more than their mechanics. When I took the car in I told them the car had a grinding noise that it seemed to be coming from the rear differential after my research online. After their inspection I was told it was not the differential but damaged rear bearings. Long story short after a week and having the service manager do the inspection it was determined that it was the rear differential. 6. In a month when truck was picked up the truck sounded like a Harley-Davidson motorcycle. I was told by their mechanic that I brought the truck sounding like that. I was very upset not because of the 30 days that I have been without my truck but because here is another lie. Not wanting my truck there another day we left. After several days of driving my Harley-Truck and waking up the neighbors as I left to work I decided to take it to two muffler shops. It was there and then that I saw the split at the joints that the muffler had that it look like it came from muffler being forced/pushed aside almost as if it got in the way of the differential that is inches away. 7. If you tell your advisor who you are having communication problems with to connect you with the service manager, expect to be mislead as you get connected to his counterpart, apparently all the advisors are service managers. It will take you a few more frustrated conversations and a couple of days to figure out their elevated service complaint process. 8. Is the worst because now you are dealing with the General Manager – Dan Duddridge who has no concept of customer care or accountability to what the dealership is producing. The way he treated me in two occasions and my experience with the dealership baffles my mind as to why the owner of the dealership still has him there. The first time I talked to Mr. Duddridge about the problems that I was having he did not have the patience to hear me out and just had the head of the service mechanics Julio deal with me. Julio talked to me once then had my original service advisor who I was having communication problems with deal with me from that point forward. Julio did not care to own or manage the path of bad experience that I was on. The second encounter with Mr. Duddridge was when I picked up my truck and had to see him after finding out that my truck was sounding like a motorcycle. He was on his way home and again seemed uninterested in dealing with a customer complaint. He had Joe his mechanic who happened to be the mechanic that worked on my truck go on a test drive with me. When we came back we talked openly in front of the service counter where employees Phil, Chuck, and Joe where. His question was what do you want to do, I told him that what I found more concerning than his question was the comment Joe made during the test drive where he stated that I had brought the truck in like that. At that point he walked away from the conversation and went about 20 feet into another room in which he signal me in like a dog using his fingers. I asked him what does that mean as I stood in which he signal me in a second time. At that point I told him why can you just verbally ask "Mr. Rivera can we talk in private", but he didn’t say anything. Once I obeyed his dog command and walked into the office I told him who he reported to, he said " I am it, I am as high as you can go" I asked him how do I get a hold of the owner of the dealership, he said you are just going to have to catch him, Mr Cabe is always in and out. Since he knew at that point the route that I was taking by wanting to speak to the owner, he said he had to bring me into the office because I was shouting. I then asked him, do you have cameras, he replied yes, i said good, when I get Mr. Cabe involved I will make sure I ask him to look at recording for him to see the demeanor I had and how you humiliated me in front of your staff as you waived me in like a dog. He then said "I am done, do as you wish". This is CABE Toyota of Long Beach More