Cable Dahmer Buick GMC of Kansas City

Top to Bottom solid! I have purchased several cars and almost all GMs. I have been using Hendrick GMC service for all my maintenance, but this was my first buying experien I have purchased several cars and almost all GMs. I have been using Hendrick GMC service for all my maintenance, but this was my first buying experience. Tristan was quick, enjoyable to work with and made the process easy. Finance group was great and I even had a situation that required talking to Eli the GM. They all went above and beyond to get me the best deal! More

1st time buyer Great experience and very friendly staff. Made the buying process very easy. Anthony was our salesman and he did a great job. Would recommend you chec Great experience and very friendly staff. Made the buying process very easy. Anthony was our salesman and he did a great job. Would recommend you check them out. More

Very Satisfied with the experience and would recommend I was very satisfied with the whole experience and would highly recommend Tristan and the entire sales staff to my family and friends if they would ne I was very satisfied with the whole experience and would highly recommend Tristan and the entire sales staff to my family and friends if they would need an automobile. More

Sales staff Was assisted by Tristan Chiarolanza. He was very helpful and assisted in a very professional manner. Got my new vehicle in no time. I am very pleased Was assisted by Tristan Chiarolanza. He was very helpful and assisted in a very professional manner. Got my new vehicle in no time. I am very pleased with the results. More

Very satisfied I went in to look at a Ford Explorer that was advertised at this location. Tristan was very helpful and went above and beyond his duties to make me fe I went in to look at a Ford Explorer that was advertised at this location. Tristan was very helpful and went above and beyond his duties to make me feel comfortable with this vehicle so much that i in fact purchased it that same day, I appreciate all of his efforts and would recommend anyone looking for a vehicle to ask for him when you stop by to look at a vehicle at Hendricks. The General Manager was very nice as well. My Wife and I are very pleased with our new purchase. Sincerely, Derrick Hutton More

Positive Experience I came to Hendrick after having a very negative experience at another local dealership. My experience at Hendrick was much better. I called ahead of t I came to Hendrick after having a very negative experience at another local dealership. My experience at Hendrick was much better. I called ahead of time and told them what car I was interested in and by the time I got there they had it out and ready for a test drive. I worked with Anthony when I got there. He was very professional, answered all my questions and was overall very helpful. Everyone at Hendrick was professional and very willing to help me out. I would definitely recommend Hendrick. More

Go to another dealer If I could give them a negative rating, I would. We bought a vehicle and came back to have it "detailed", and get an extra set of keys, a car manual, If I could give them a negative rating, I would. We bought a vehicle and came back to have it "detailed", and get an extra set of keys, a car manual, license plate bracket added, and pressure valve caps since they were all missing. After the dealership keeping my car for two days to do all of this with no phone call, impossible to get a hold of anyone, we were in touch with Brett in service who told us it was done. When we came, our paperwork was lost and NOTHING was done. Nothing. We were promised the next day it would be done by the "GM" and it was more of the same thing when we arrived. They lost our license plate first of all in the process of this. There was no extra keys, no valve caps, the inside of the car was left untouched and our salesperson Bobby even added he ran the car through the wash himself the night before. I guess my idea and their idea of a car detail is much different. The only thing that was done was the license plate bracket added, which didn't matter since they lost our plate. The exterior still had adhesive on it from their stickers, bugs on the front end, the whole process was a gigantic disaster. The "GM" saw us this following day when we were picking up our vehicle, I am sure visibly upset, and he didn't say a word to us. I have never ever been treated so poorly and played for a fool by several people, after buying a brand new $40,000 vehicle. Take your business elsewhere and don't waste your time. More

Very friendly and accommodating team. We met with Kevin Snyder, he took the time to listen and understand our needs, he showed tremendous interest regarding our journey and experience livi We met with Kevin Snyder, he took the time to listen and understand our needs, he showed tremendous interest regarding our journey and experience living here inKansas City as we are originally from Melbourne Australia. Kevin and the whole team at Hendrick Buick GMC in Kansas City were so nice to us and our popcorn loving son, super friendly and nothing was an issue for them. Asking all sorts of questions was not awkward at all, we drove away in a wonderful GMC Acardia that the whole Hendrick team made possible. I would not hesitate to recommend Hendrick Kansas City to anyone looking for a great car buying experience. Thanks Kevin you were magnificent to work with. Great team. Gerry More

Got a brand new truck for 20% off MSRP Bobby truly helped us out with the vehicle we wanted. Originally we came in with no strong, compelling intention to purchase a vehicle, if something h Bobby truly helped us out with the vehicle we wanted. Originally we came in with no strong, compelling intention to purchase a vehicle, if something happens then it happens, if not it's no big deal. It was brought to our attention that during Labor Day weekend only (the time we came in) there was a 20% off MSRP sale, we got 10,000$ off of the truck straight up and they gave us almost 100% trade in value for the vehicle I brought in. Can in about 10am and left around 6 pm but overall I say it was time well spent. Proud owner of a 2016 GMC Sierra Slt. More

Great Overall experience a little background on my situation. I had a car in their Service Department which had/has an unknown reason as to why it would stop running. I wanted a little background on my situation. I had a car in their Service Department which had/has an unknown reason as to why it would stop running. I wanted to inquire as to what my options were to find out how this dealership would handle an "upside down" situation on my 2006 Envoy, which I had only had about 20 months. Anthony Harris was our Sales Consultant, and he was very attentive to our situation, and sensitive to our needs. after about 10 or so minutes of conversation, he stated that there was a good chance he could help us. after explaining my down payment situation and monthly car note, he showed us several vehicles that could meet my needs. we test drove one, a GMC Terrain AWD, and I liked the car enough to move forward in the process. of course, buying a car is always a time consuming process, so I didn't mind waiting, Anthony was very upfront about everything, and the rest of the staff were courteous and very accommodating as well. the process went over 4 hours, in which time Anthony bought us lunch, which was a first from any Car Sales Rep I've ever dealt with. just to shorten this up, we got the 2015 GMC, traded in my Envoy, and even though the payment was higher than I wanted, it wasn't something I can't afford. I would send any of my friends or associates directly to see Anthony, He made a long day very enjoyable. More