Cable Dahmer Chevrolet of Independence

Arrogant and Disdainful! I drove up from Southern Missouri to buy a replacement truck that was listed on Cars.Com. I even put down a deposit to hold the truck until I could g I drove up from Southern Missouri to buy a replacement truck that was listed on Cars.Com. I even put down a deposit to hold the truck until I could get there on Saturday. My experience with the sales staff was great until it came time to buy. They brought over their muscle guy to twist my arm (accept their offer). He repeated their same offer a dozen times without budging. I gave in $500 and they would not budge by $138 for the sale. The manager left me alone, so I followed and requested they please review my last offer; then Troy Burke spoke up. This guy is very rude, condescending and arrogant; ie "I cannot understand why would a guy not accept this deal and choose to leave" I held my cool while he was very disrespectful. After I request just a $138 so my financing would not be exceeded; he said "No, we are done dealing. We are done." Since I liked the truck, and went ahead and forked over the $138; but I'm totally flabbergasted with Troy. Is that amount really going to break this dealership? They have their built in profit on every deal with the $199 administrative fee (which is an unnecessary charge for those that don't know, its not a required fee). I cannot recommend this dealership as long as Mr. Burke is in the position he's in. Which also speaks volumes about this dealership and its management style that allows this treatment. I hear Troy's only been in the position 1 month and its obviously gone to his head or its the peter principal (rise to their level of incompetence). STAY AWAY, its easier for a buyer to find another dealership than for a dealership to find another customer, especially one who is ready to buy! Good Luck! More

Chaos My sales rep could not explain the Web site vs. in person pricing to me. Another person cut me off and yelled at me when I asked a question. Was tol My sales rep could not explain the Web site vs. in person pricing to me. Another person cut me off and yelled at me when I asked a question. Was told information (trade in value over $5,000 off) prior to our visit that was not honored on site. Will NEVER go back! Last sales rep we used (2 years ago) wondered why we didn't go back to him.....well no follow up one a sale ever why would I? Very frustrated. Best interaction we had was with a sales rep waiting for his ride to come get him. Wish I would of got his name he was nice, honest, and able to explain some of our questions to us. More

My experience with buying my first new Chevy in in 37 years Thanks to cable Dahmer and their employees and for making my experience for buying a Chevrolet at a lower cost than I could buy a ford even with my A Thanks to cable Dahmer and their employees and for making my experience for buying a Chevrolet at a lower cost than I could buy a ford even with my A plan they put in a car cheaper and with more courtescourtesy than than ford dealership I went to. (Especially for the help from Rich Frost) More

Josh-2.0 Went above and beyond the norm to help answer all my questions, a real asset. Josh is friendly and knowledgeable about his products and welcomed me wi Went above and beyond the norm to help answer all my questions, a real asset. Josh is friendly and knowledgeable about his products and welcomed me with a friendly smile. More

Went the extra mile to put me back in a Chevy! Sarah really went extra mile in to find me the vehicle I wanted! Never been so happy to drive a Chevy again! She did not stop until she found me the p Sarah really went extra mile in to find me the vehicle I wanted! Never been so happy to drive a Chevy again! She did not stop until she found me the perfect vehicle, thanks so much for being a great sales person More

Great Service! Again we purchased a vehicle thru Marie Oliver. As usual she was professional, curtious and found us just what we where looking for. We have sent frie Again we purchased a vehicle thru Marie Oliver. As usual she was professional, curtious and found us just what we where looking for. We have sent friends to Marie and will continue to do so. More

Love these people I never bought anything before and the people here are awesome Jamie Irma Keith Sheridan and Joel Former you guys are the best ever thanks for all you I never bought anything before and the people here are awesome Jamie Irma Keith Sheridan and Joel Former you guys are the best ever thanks for all your help More

Great service Cory was our salesman. He was fantastic. My husband and I are completely satisfied Cory was friendly he made us feel like family not a sale Cory was our salesman. He was fantastic. My husband and I are completely satisfied Cory was friendly he made us feel like family not a sale More

Excellant customer experience from end to end. Carlos Vides was patient, understanding, informative and genuinely concerned about our needs and overall experience. I would 100% recommend Carlos to Carlos Vides was patient, understanding, informative and genuinely concerned about our needs and overall experience. I would 100% recommend Carlos to others. He is a professional and an asset to Cable Dahmer Chevrolet. More

No Hassle Purchasing! I went in with intentions of looking at new vehicles and planned on purchasing a pre-owned vehicle. Thanks to Jamie Irla and Callie Corum with suggest I went in with intentions of looking at new vehicles and planned on purchasing a pre-owned vehicle. Thanks to Jamie Irla and Callie Corum with suggestions on new vehicles! When I stated my intention of buying a specific used vehicle, I was not hassled to stay with a new vehicle, we went straight to what I wanted and with all the sales dept help and Callie, I drove away in my Trailblazer! More