Cable-Dahmer of Kansas City - Service Center

Above and Beyond! I went to pick up my title and get gas and spots cleaned off of the floor mat of my car. Nick was the one that was available to take me for the gas b I went to pick up my title and get gas and spots cleaned off of the floor mat of my car. Nick was the one that was available to take me for the gas but was going to take me to detailing for the floor mat first. We drove around and offered me a free car was first, which I accepted.....who wouldn't? When we went to the detailing garage, there was no one there. Nick hopped out, went in through another door, opened the garage door and took care of me himself. He could have said that I needed to come back another day, but he didn't. He grabbed what he needed, a brush and cleaned it up. Put some paper mats down to protect the wet mats then came back out with some tire bright and even sprayed the tires to make them shine! He went above and beyond what he was required to do! He had excellent customer service the entire time. We were able to talk about movies, our children and even the shows we grew up watching (we are only a few years apart in age). He then took me to get gas in my car, gave me a firm handshake and well wishes and I was on my way. I can't say enough about his excellent service. I really thought I would have to come back when detailing was open. Cable Dahmer really does have some of the best people! More

Wonderful customer service! Nick provided friendly, positive and responsive customer service. I really liked his genuine and helpful manner and he truly listened to my concerns a Nick provided friendly, positive and responsive customer service. I really liked his genuine and helpful manner and he truly listened to my concerns and made the service visit very enjoyable. Because of Nick, we will return to Cable-Dahmer for all service needs in the future. Great representation of the service department. Thanks Nick, service staff and Cable-Dahmer! More

Excellent Service Working with Philip has been a joy. We needed a new motor for our 2008 impala and he went above and beyond. We're grateful for the service we've rec Working with Philip has been a joy. We needed a new motor for our 2008 impala and he went above and beyond. We're grateful for the service we've received over the years. Keep up the good work. More

I bought a 2002 Suburban with 149K miles on it - brought it in to John twice - once for HVAC actuator and once for mechanical (intake manifold gasket- John recommended plug change) - John and his team have it in to John twice - once for HVAC actuator and once for mechanical (intake manifold gasket- John recommended plug change) - John and his team have car running beautifully - does not seem like a truck with as many miles on it as it has. John kept me informed throughout the process - made suggestions and recommendations - is very responsive by e mail or phone. I have other cars, some in the luxury brands - have never had this satisfying a service experience. More

I only needed an oil change for my truck, but I was truly treated like I had my entire truck replaced. Yes, the service was that good. John explained some potential issues that will need to be addressed in treated like I had my entire truck replaced. Yes, the service was that good. John explained some potential issues that will need to be addressed in the future, but there was no pressure to do any other services. I appreciate them taking the time to do a courtesy check on my vehicle. More

I have made a comittment to have my suburban serviced at Cable Dahmer. Blaine Plymell is my service agent. My vehicle is approaching 300,000 miles and is is very good condition. I can always trust the recom Cable Dahmer. Blaine Plymell is my service agent. My vehicle is approaching 300,000 miles and is is very good condition. I can always trust the recommendations that I am given by my agent concerning the servicing of my vehicle. I always am informed when a particular part of the vehicle needs service such as transmission service, oil changes, rotating tires, needing new tires, etc. He will also give me a heads up on future possible service issues so I have time to be aware of an impending problem that I might face such as wear on suspension parts. I would reccommend this service center to any person needing to have a GM product serviced. I consider Cable Dahmer a partner when it comes to car care of my suburban. More

It's always a pleasure conducting business with Marty Dahmer's team of professionals at the Independence venue. From sales to service, I can always count on them to make it a pleasant experience. I absol Dahmer's team of professionals at the Independence venue. From sales to service, I can always count on them to make it a pleasant experience. I absolutely love my ZL1 Camaro & have the peace of mind knowing that it's in good hands. The dealer makes all the difference! I'm confident that their Service Personnel are extremely well trained/knowledgeable & that I & my automobile with be treated with the utmost respect. I've purchased well over 40 new vehicles over the years & I can tell you in all honesty that Cable Dahmer in Independence, Mo is one of the very best! I could also write a book filled with HORROR stories regarding other major manufacturer dealers, their service departments & employees. Marty has earned my business & I will definitely be back. That said, I used to buy American cars back in the '60s & '70s & was lured to the sophistication of European & Japanese high performance cars. Al Oppenheiser's crew came up with a winner in the 2012 Chevrolet ZL1 Camaro. The engineering & dedication to concept involved in the creation of this street machine are awe inspiring. Every time that a turn the key, it puts a smile on my face. This car is virtually telepathic as it responds to each command with ease. Obviously, I love it & naturally, I'm particular about who I choose to work on it. NO worries! - John Rhoda More

This is my(our- Richard McCreary) 6th purchase from Cable Dahmer since 2002. Everyone is polite and so very helpful. Service waits are timely and customers are provided with a comfortable waiting area. Dahmer since 2002. Everyone is polite and so very helpful. Service waits are timely and customers are provided with a comfortable waiting area. More

Brandon was my salesman when i bought my car back in july of 2012 and helped me out to get the car i wanted. He was very helpful, friendly, and a wonderful person. I really appreciate everything and all the of 2012 and helped me out to get the car i wanted. He was very helpful, friendly, and a wonderful person. I really appreciate everything and all the helped he did for me. More