Cable Dahmer Chrysler Dodge Jeep Ram of Kansas City

Crooks! ! Christina hounded me to purchase the 2021 Yukon Denali that is currently on their website. After harassing me daily to put down the down payment I p ! Christina hounded me to purchase the 2021 Yukon Denali that is currently on their website. After harassing me daily to put down the down payment I put down $6,000 which they didn’t inform me that there would be fees associated with using a cc. I paid the deposit as I was walking into surgery which she was fully aware that I had scheduled. Christina delivered the car to me and provided one key which resulted in me needing to go get the 2nd key from the dealership. Guillermo in finance told me that she would have the paperwork when I got there which she didn’t. Fast forward a month of me having the vehicle Christina texts me saying that the deal wasn’t complete and that they would pay the first month payment since it was taking so long. Kinda confusing since paperwork had been signed and welcome calls completed with the bank. Fast forward more and the deal is still not complete so they come pick up the car but a month later have yet to refund my down payment money despite J. Foley telling me verbally face to face that I would get everything besides repo & detailing fees. How is it a repo if it was NEVER MINE?? After speaking to the extended warranty company I was advised to reach back out to the dealership as they are responsible for paying the remainder of that loan. Spoke to Guillermo AGAIN who stated that it had been taking care of yet to this very day I am STILL GETTING collection calls from the company for past due payments. He then states that it was repossessed because I didn’t pay the lie holder and when asked who because I never signed ANY additional paperwork, just the original to American Credit Acceptance which Christina stated they were still working on.Guillermo states that I was supposed to make my payments to the dealership itself. I was NEVER informed of this and didn’t know they offered in house financing 🤔. The wildest part is the have the mileage as the same as when I got the vehicle in May which is strange because I drove it back and forth to St. Louis 3 times and Oklahoma once. Run don’t walk away from this dealership and if it’s Christina Dennis she only cares about her commission as she only communicates when it benefits her. She lied and said that I would be refunded all my money yet when I asked for it on a company letterhead all communication ceased. Last form of communication was a letter stating that the vehicle was going to be sold in a private sale on or after September 27, 2024 and if the vehicle sold for less than I owed I would have to pay the difference and if it was for more then I would get the difference. It’s comical because I was told the deal NEVER was APPROVED so I am paying WHO??? The person who STOLE my $6,000.00?? Did I mention the letter wasn’t even on a company letterhead but looked like something someone typed up and printed out at home. DEALERSHIP FULL OF CROOKS!! WORST EXPERIENCE OF MY LIFE!! I WOULD NEVER GO BACK THERE!! I WOULD RATHER WALK THAN DEAL WITH THEM EVER AGAIN!! DEALERSHIP OF THIEVES AND I HOPE WHOEVER STOLE MY MONEY GET THEIR KARMA EXPEDITIOUSLY!!! More

J-Mac was a tremendous help in searching for a new to me Jeep! He didn’t just find one! I had my choice of a couple with all the options requested. J-Mac listened and asked me questions to get me in the be Jeep! He didn’t just find one! I had my choice of a couple with all the options requested. J-Mac listened and asked me questions to get me in the best vehicle for me. I wasn’t an easy customer. Jeep come ala carte as I say so getting a used oned with all the options I wanted was basically a lottery find. He found me what I was looking for and made my decidion a hard one! Thanks for the great customer service J-Mac! Would recommend for any new or used vehicle needs! ~Sonya More

I bought my Jeep from here and Christina was a great help very friendly and made sure I was comfortable with my decision. Thanks! very friendly and made sure I was comfortable with my decision. Thanks! More

I purchased a 2024 Durango Hellcat, which I overpaid $9000. The GM Ben Weyrauch assured me an expeditious processing of my refund, yet, they refused to issue a refund check for a month. Cable Dahmer Aut $9000. The GM Ben Weyrauch assured me an expeditious processing of my refund, yet, they refused to issue a refund check for a month. Cable Dahmer Automotive Group is sleazy. Avoid them at all cost. Thankfully, they can’t sell any cars and will soon be belly up. More

Total fraud. ..deceptive pricing & lies.. Beware....they are a scam. Don't ever finance with them ..deceptive pricing & lies.. Beware....they are a scam. Don't ever finance with them More

Total scam! Their finance & sales persons are dishonest, liers & low life xxxxx... DO NEVER FINANCE WITH THEM... BEWARE... YOU HAVE BEEN WARNED!! So, they Their finance & sales persons are dishonest, liers & low life xxxxx... DO NEVER FINANCE WITH THEM... BEWARE... YOU HAVE BEEN WARNED!! So, they advertise deceptive pricing on website & ask you for an additional 5000 once you hit the dealership. They will try to trick you to finance with them so that they can sell you their stupid warranty products. Total fraud!! More

They did not tell me all the details of the deal and rushed through it. Tried resolving the issues and it took over a month due to having to call several times and showing up at the dealership to not ge rushed through it. Tried resolving the issues and it took over a month due to having to call several times and showing up at the dealership to not get a call back. I will not be going back there ever again. More

Your service department sucks. Never again. Replace a battery shouldn’t be a big deal. Except with you dumbasses Never again. Replace a battery shouldn’t be a big deal. Except with you dumbasses More

Terrible service experience. No one greeted me when I arrived at the dealership. Service advisor did not give me his contact info and was extremely difficult to get hold of. No e No one greeted me when I arrived at the dealership. Service advisor did not give me his contact info and was extremely difficult to get hold of. No expectations were set as to how long the repair would take or when the service advisor would get back to me next. No explanation of repairs provided was given. Will drive miles out of my way to go to another dealership next time. More