Cable Dahmer Chrysler Dodge Jeep Ram of Kansas City

False advertisement Said on your ad your job is your credit and they.will payoff your car even if you are upside down in it’s not true wouldn’t payoff my car said I owed Said on your ad your job is your credit and they.will payoff your car even if you are upside down in it’s not true wouldn’t payoff my car said I owed to must had to put money down that not what your ad said never ask for money down therefore I would not recommend your dealership My salesman begged me on the phone to come in told him about how much I was upside said no problem so I came to your dealership sit there for over two hours to tell me they couldn’t help You shouldn’t say something you can’t go through with More

Lie to sell you We were told several lies when purchasing our vehicles. First we bought two vehicles at the same time - to seal the deal they promised they would tran We were told several lies when purchasing our vehicles. First we bought two vehicles at the same time - to seal the deal they promised they would transfer my sons free oil changes to my wife’s new vehicle giving her 4 instead of 2 since his car was going cross country and would not be back to utilize. Find out at time of third oil change the service department says the the dealership makes those types of promises all the time but nothing they can do. They also said it would include tire rotations and once again service department said this was another thing the salesmen would say but was not true. Do not trust what they tell you to try to seal the sell! More

Good service Walix was very nice and helpful! Good customer service and always willing to answer all your questions! I will continue to introduce him to more clien Walix was very nice and helpful! Good customer service and always willing to answer all your questions! I will continue to introduce him to more clients for further business! More

Waste of time Inquired with them about a dodge ram. Acted like they could help me. They called and tried ripping me off with some crazy high monthly payment I left Inquired with them about a dodge ram. Acted like they could help me. They called and tried ripping me off with some crazy high monthly payment I left a review on their Facebook page and some idiot Tyler Yates commented acting like we never got a call from you and didnt call you. I pasted my call log showing their business number highlighted. Then I was told oh well I never saw it and ITS OK...NO ITS NOT OK.... More

Easiest car buying experience ever. The owner Pete and my salesman went above and beyond to help me get into a 2018 Dodge Journey. From my issues with taxes and getting affordable insura The owner Pete and my salesman went above and beyond to help me get into a 2018 Dodge Journey. From my issues with taxes and getting affordable insurance on my new Dodge they went out of their way to make it happen. All were very polite and respectful even with my terrible credit score. Thank you. More

Horrible Pushy. Not honest. Called another dealership and they accomplished in less than an hour what it took these jerks all day attempts to do, ignoring all Pushy. Not honest. Called another dealership and they accomplished in less than an hour what it took these jerks all day attempts to do, ignoring all my requests. Not fun. Not happy. Will never return or recommend. More

Terrible Customer Service I dropped my car off in March with 2 warranties. Apparently neither warranty would cover my work. They said I need proof of oil changes that I do I dropped my car off in March with 2 warranties. Apparently neither warranty would cover my work. They said I need proof of oil changes that I do myself at home. Dodge Customer Care told me to bring in bank receipts and I did. The service center still would not cover the repair. With TWO warranties. This place is beyond abysmal! I will never, ever recommend anybody take their car to Stateline Dodge! More

Horrible customer service!!!!!!! I came by to look at a Volkswagon Tiguan that was advertised with Navigation, Back up Camera and Sun Roof and it had none of those. I was told Car Gu I came by to look at a Volkswagon Tiguan that was advertised with Navigation, Back up Camera and Sun Roof and it had none of those. I was told Car Guru was a third party website and they had no control over their advertisement. They only had control over their website which was also incorrect as it showed a back up Camera for this exact vehicle. I asked for the sales manager to tell him about these issues as it was upsetting to make the trip and instead of apologizing and stating that he would correct their website, he looked at me and asked if I was going to buy the car or not. I left there so furious. He had no time for someone who was not going to buy a car. Why would I buy a car missing the options that I drove to this dealership for. I will NEVER RETURN!!!!!!! More

What a great car My husband and I drove 2 1/1 hours to meet Craig and John. Once we arrived everything was ready for us. We received an outstanding deal on a vehicle w My husband and I drove 2 1/1 hours to meet Craig and John. Once we arrived everything was ready for us. We received an outstanding deal on a vehicle we fell in love with the minute we saw it. There was no pressure and they let the car sell its self. We have NEVER been treated as well as we were today when buying a vehicle. I will recommend this dealer and these two guys to everyone I know. Thanks guys for making me the "xxxx yeah that's my grandma!!" More

No title, no second key, lots of promises At the end of 2017 I went to State Line after receiving an online quote. I was told I didn't qualify for many of the discounts used in the quote, but At the end of 2017 I went to State Line after receiving an online quote. I was told I didn't qualify for many of the discounts used in the quote, but I decided to proceed and settled for what they would give me.. I paid with a check and signed over my old car. I was told I could transfer my tags on the receipt and, after signing, that the second key was at a salesman's home but would be available the next day. I found that I cannot transfer my plates without the certificate of origin (title) and my car insurance won't cover theft if I don't have both electronic keys - key replacement costs nearly $1,000. All I get after numerous requests for more than a week is more excuses on both items. Soon I will have no car I can legally drive or insure, HOWEVER THE DEALERSHIP CASHED MY CHECK AND GOT PAID IN FULL. I have appealed to the Attorney General of Missouri about theSE fraudlent acts by the dealer, but the AG doesn't seem too concerned about people being cheated. STAY AWAY!!!! More