Cable Dahmer Chrysler Dodge Jeep Ram of Kansas City

These guys are the best - honest and straight ! I highly recommend these guys at State Line - they are the best at selling and servicing my Dodge Journey. they made everything very simple for us. I highly recommend these guys at State Line - they are the best at selling and servicing my Dodge Journey. they made everything very simple for us. More

No cooling off peiord - Car was sold at an unfair price I recommend going elsewhere to buy a car. I am active duty military and I was moving cross country with my husband, two kids, and our cat. Unfortu I recommend going elsewhere to buy a car. I am active duty military and I was moving cross country with my husband, two kids, and our cat. Unfortunately, our second (paid off) car died in Kansas City. For some context: we had been driving for three days, everyone was sick with a cold (my toddler and baby had the worst it) and our cars were loaded with our personal and sentimental belongings. My biggest issue with this dealership (and this is only my experience) is that we were not given a fair price on the car. We were not in a negotiating position and I feel like we were taken advantage of. We arrived in the evening, and after trying to get us to buy new (“This vehicle has third row seating!”), they kept trying to put us in an SUV we could not afford. We were shown three cars (apparently the only three that would have worked for us). The car we bought is WORTH $4.5K. We owe $9.5 on it right now (less than a month after buying it) AFTER trading in our car. Fair Market PURCHASE price (not how much the car is worth) is between $6,907 and $8,680. They took our trade for $1K. So…. Maybe my statement of “the car we bought is worth half of what we owe” isn’t that farfetched? In the heat of the moment, with nowhere to go, two crying babies, the new car payment didn’t seem so bad. A Day later when I did the math and realized that we couldn’t afford it, (not the monthly payments, just an extra $9.5K of debt) their response is “tell the bank to come and get it”. There is a “No cooling off” clause in the contract that they will not tell you about. If you only read one thing in this novel of a review, let it be this: ***THERE IS A NO COOLING OFF POLICY*** I called the day after I bought it and told them we had a change of heart. I called multiple times in the following week. The owner of the dealership reached out to me after my first negative review was online after about a week (and promptly asked me to take it down). I appreciated the fact that he reached out but he did nothing to try and make the situation right but instead tried to guilt trip me about writing a negative review. The car is not something I would have bought if we weren’t is such a pickle and I think they took the chance to get rid of the car and took it. And despite the numbers the owner was throwing at me yesterday on the phone, I feel like we were ripped off. I am not writing this review to hurt the dealership, or even the salesman that sold us the car. I understand that they are there to make a profit and what they did was perfectly legal. I just think it was wrong and immoral. I am here to share my experience and to tell you, the buyer, to seriously watch out and be careful. Car salesmen have a bad rep for a reason. Hindsight is always 20/20. If you are stuck moving cross-country do yourself a favor and RENT a car. If you do want to buy a car here, go ahead just be careful. They do not care about you or your situation. This has been a huge, painful, and very expensive life lesson. Please learn from my mistake and don’t buy a car here (or be ready to negotiate extremely hard). More

False advertisement Said on your ad your job is your credit and they.will payoff your car even if you are upside down in it’s not true wouldn’t payoff my car said I owed Said on your ad your job is your credit and they.will payoff your car even if you are upside down in it’s not true wouldn’t payoff my car said I owed to must had to put money down that not what your ad said never ask for money down therefore I would not recommend your dealership My salesman begged me on the phone to come in told him about how much I was upside said no problem so I came to your dealership sit there for over two hours to tell me they couldn’t help You shouldn’t say something you can’t go through with More

Lie to sell you We were told several lies when purchasing our vehicles. First we bought two vehicles at the same time - to seal the deal they promised they would tran We were told several lies when purchasing our vehicles. First we bought two vehicles at the same time - to seal the deal they promised they would transfer my sons free oil changes to my wife’s new vehicle giving her 4 instead of 2 since his car was going cross country and would not be back to utilize. Find out at time of third oil change the service department says the the dealership makes those types of promises all the time but nothing they can do. They also said it would include tire rotations and once again service department said this was another thing the salesmen would say but was not true. Do not trust what they tell you to try to seal the sell! More

Good service Walix was very nice and helpful! Good customer service and always willing to answer all your questions! I will continue to introduce him to more clien Walix was very nice and helpful! Good customer service and always willing to answer all your questions! I will continue to introduce him to more clients for further business! More

Waste of time Inquired with them about a dodge ram. Acted like they could help me. They called and tried ripping me off with some crazy high monthly payment I left Inquired with them about a dodge ram. Acted like they could help me. They called and tried ripping me off with some crazy high monthly payment I left a review on their Facebook page and some idiot Tyler Yates commented acting like we never got a call from you and didnt call you. I pasted my call log showing their business number highlighted. Then I was told oh well I never saw it and ITS OK...NO ITS NOT OK.... More

Easiest car buying experience ever. The owner Pete and my salesman went above and beyond to help me get into a 2018 Dodge Journey. From my issues with taxes and getting affordable insura The owner Pete and my salesman went above and beyond to help me get into a 2018 Dodge Journey. From my issues with taxes and getting affordable insurance on my new Dodge they went out of their way to make it happen. All were very polite and respectful even with my terrible credit score. Thank you. More

Horrible Pushy. Not honest. Called another dealership and they accomplished in less than an hour what it took these jerks all day attempts to do, ignoring all Pushy. Not honest. Called another dealership and they accomplished in less than an hour what it took these jerks all day attempts to do, ignoring all my requests. Not fun. Not happy. Will never return or recommend. More

Terrible Customer Service I dropped my car off in March with 2 warranties. Apparently neither warranty would cover my work. They said I need proof of oil changes that I do I dropped my car off in March with 2 warranties. Apparently neither warranty would cover my work. They said I need proof of oil changes that I do myself at home. Dodge Customer Care told me to bring in bank receipts and I did. The service center still would not cover the repair. With TWO warranties. This place is beyond abysmal! I will never, ever recommend anybody take their car to Stateline Dodge! More

Horrible customer service!!!!!!! I came by to look at a Volkswagon Tiguan that was advertised with Navigation, Back up Camera and Sun Roof and it had none of those. I was told Car Gu I came by to look at a Volkswagon Tiguan that was advertised with Navigation, Back up Camera and Sun Roof and it had none of those. I was told Car Guru was a third party website and they had no control over their advertisement. They only had control over their website which was also incorrect as it showed a back up Camera for this exact vehicle. I asked for the sales manager to tell him about these issues as it was upsetting to make the trip and instead of apologizing and stating that he would correct their website, he looked at me and asked if I was going to buy the car or not. I left there so furious. He had no time for someone who was not going to buy a car. Why would I buy a car missing the options that I drove to this dealership for. I will NEVER RETURN!!!!!!! More