Cable Dahmer Chrysler Dodge Jeep Ram of Kansas City

Great experience!! I live in Colorado but this dealership had the car I was interested in. Randy went above and beyond to make the out-of-state car buying process easy I live in Colorado but this dealership had the car I was interested in. Randy went above and beyond to make the out-of-state car buying process easy and smooth. I was highly impressed by the customer service extended to help get me to the dealership as well as the level of professionalism I received when it came time for the paperwork. Despite the long drive from CO, it was well worth it to work with Randy and the team at State Line. I'd highly recommend to anyone if the area, and even those outside the area. More

Well taken care of I contacted this dealership regarding a vehicle posted online and within 24 hours the car was mine. As a woman buying a car solo, I very much apprecia I contacted this dealership regarding a vehicle posted online and within 24 hours the car was mine. As a woman buying a car solo, I very much appreciated the respect and professionalism extended to me by Randy and the rest of the team at State Line Dodge. I felt that I was very well taken care of by Randy and would recommend him to anyone. I would highly recommend this dealership and would consider purchasing vehicles from here in the future. More

Great Dealership I would recommend purchasing a Vehicle from Randy Hughes at State Line Jeep. Randy emailed me a lot of information and I knew exactly what to expect w I would recommend purchasing a Vehicle from Randy Hughes at State Line Jeep. Randy emailed me a lot of information and I knew exactly what to expect when I arrived. Randy was always very timely with his responses and even followed up with me a few days after I bought the car to see how I enjoyed the Jeep. I will definitely do business with this dealer and Randy in the future. More

A quick, fair, straight deal! Randy Hughes was a pleasure to deal with. Didn't jerk me around like other dealers did, just gave me a straight deal with minimal negotiation require Randy Hughes was a pleasure to deal with. Didn't jerk me around like other dealers did, just gave me a straight deal with minimal negotiation required. If you're tired of playing games with other salesman, or want to avoid it entirely, I'd recommend calling Randy and skipping the hassle. More

Informative, Friendly, great to work with! I was recommended Randy by my brother. My wife and I told him about our needs, what we were looking for, and how much we wanted to spend. Not only did I was recommended Randy by my brother. My wife and I told him about our needs, what we were looking for, and how much we wanted to spend. Not only did they give me a good deal on my trade in, but managed to meet our financial needs! Our salesman was knowledgeable, friendly, and not wanting to play the "game". I definitely plan on coming back in a few years to buy from them again! More

vehicles purchased Since August of 2013 to November of 2015 I have purchased 5 vehicles from Stateline. 3 Jeep Unlimited Wranglers, a Grand Cherokee and a Ram 1500 all f Since August of 2013 to November of 2015 I have purchased 5 vehicles from Stateline. 3 Jeep Unlimited Wranglers, a Grand Cherokee and a Ram 1500 all from Randy Hughes and was always pleased with the experience. More

Friendly and helpful staff Found a jeep Cherokee on line and went in to look at it. Stephanie was the first to greet me. She was great didn't pressure me and listened to what I Found a jeep Cherokee on line and went in to look at it. Stephanie was the first to greet me. She was great didn't pressure me and listened to what I wanted and didn't try to sell me something I didn't want. The other staff was friendly and helpful on answering my questions. More

Advertises car online for 25,900 but then increases??? Stateline advertises a car for 25,900 on their website. My sales person is Amanda, I show the the car on my phone with the dealer ID#. Amanda walks a Stateline advertises a car for 25,900 on their website. My sales person is Amanda, I show the the car on my phone with the dealer ID#. Amanda walks around and show me cars that are similar. I ask for the car because I want to take it home. 10 minutes later here comes the car that must of been parking in field, its filthy. She is going to gas it up (when I left the car had 1/3 tank and I took it to car wash just so I could get a look at it). Friday night while waiting for car to be fueled Mark from finance wants to talk. I agree to let them run credit after a couple of questions how they determine APR. I already know what Im approved for through other banks. I complete app, no car, no Mark. I ask a guy behind the same desk how long to run it. He says his name is Jeff and is sales manager. I can see Mark in the bay talking to 3 other workers. Jeff says he can run it in no time at all. I ask rates since they do this everyday, if its even worth our time. He says we are aggressive and can get 2-4%. Jeff runs the report and jumps out of chair, says I can get anything! I ask the rate, Jeff says there wont be a no problem, he can call 50 banks! AND NOW.....the car appears. Amanda wanted me to come back at 4pm Saturday. Im back at 4, no Amanda and Mark in finance wants to start paperwork. I said I never got a rate from from Jeff. Mark says today he is the sales manager. I ask the rate? Mark ask how much do I want to spend a month....everything but the rate. I try to exchange the keys, he holds my keys hostage while rambling on again about everything but the rate. I take out my spare keys and grab his car keys too. He sees whats about to happen and make the key exchange. I walk out- Mark now says he needs my approval to call other banks for a bettor rate (which I thought was being done Friday and all day Saturday since its now 4pm). No call back Monday, when I called on Mon afternoon for Jeff the front desk transfers me to George. George wants to sale me a car I say I just need to be transferred, that I was already working on a car. George says he cant help me cause he doesnt know my name (?) and then hangs up on me! I call the front desk no response from Mark so I have to leave a messages for Jeff. By the way George, the desk didnt ask my name to do this. Tuesday no call back, I called just to leave a message with Jeff again. I also get a hold of Mark, who was my last resort. Mark ask If I want the car, I ask the rate? Mark says 3.5% without explanation from 2% to 3.5%. I said Ill used my bank. Mark says he is "tired" of being on phone and If I want the car to come in!!!! I was "in" 4 days ago, TWICE and leaving messages !!! Mark hangs up. Lol, is this happening? WENDSDAY no call back from Jeff. WENDSDAY afternoon I have another dealership try to get car from Stateline Dodge...... guess who called me WITH IN 15 minutes?......Jeff. Jeff NOW can call me back and wants to make a deal. I first questioned Jeff about customer service. I asked that George and Mark apologize. Jeff instantly agrees. Jeff is ready to deal. I said the rate was 3.5% from Mark NOT close to 2%? Jeff says 2.9%, I asked, do you need to call more banks because he originally said 2%? Jeff says that was all he could do and NOW not for 72 month term as well. I would of never agreed to run credit if this was the case. Which I had alot of specific question on how how rates and terms applied before I agreed to running my credit. Jeff wants the car ID# again cause he cant remember the car BUT he remembers in less than 15 minutes I wanted the car when another dealerships calls on it! I give the Stateline stock ID# and online priced at 25,900. Its the same car all along...........Jeff comes back and says car is 26,700!!!!!!! I said your website is 25,900. No response....... Buyer beware, first just dont even bother with finance. AND I guess the price was really never 25,900. They just want to get you in the door an talking. Hope you fall in love with it just to raise the price. More

Out of Towner Out of state purchase 2003 hummer. staff miss on information past to us before we left on our road trip there, Thanks to technology was able to get wh Out of state purchase 2003 hummer. staff miss on information past to us before we left on our road trip there, Thanks to technology was able to get what was needed. Someone pissed off the wife deal didn't almost happen due to that however, Their Staff Online sales Rep, Manager and Finance Guys put in extra time. we got the deal done happy with the vehicle and service would I recommend this location? Yes ! ( I would get there before they close ). so Ryan good job( Sales ) Eric from TX ( General Mgr.) Thanks for getting the deal done. Jack ( Finance ) Although it was late, Thank you for being the upbeat one keeping a smile on our faces your the one the won the Boss back. it was worth the trip we appreciate it. when your have a career in servicing the public as I do I can appreciate service when I see it. Eric someone doesn't realize the car gone for 3 weeks because they keep emailing me asking if I'm interested in the vehicle. More

Shady Actually need a negative number to rate this dealer on but unavailable.....This is either a dishonest dealership or their sales staff is incompetent b Actually need a negative number to rate this dealer on but unavailable.....This is either a dishonest dealership or their sales staff is incompetent because different people on their sales staff will tell you different things about their deals. Do not believe any of the promises they make in their ads. Whether they do it on purpose or not, the result is a classic "bait-and-switch." Contact the Better Business Bureau if you had a similar experience with this dealership.I copy and pasted this eval from another victim. Sounds like a pattern....tried to deal on a 4x4 Grand Cherokee. That 4x4 was ad on-line, we asked the salesman if it was a 4x4 "We don't have any 4x2 here". LItterally as we are signing the deal, the manager runs in and stops it because they dealt on a 4x2; then wanted $1,500 more for a 4x4.....BAIT AND SWITCH TEXTBOOK. Shame on you all. And funny thing, any other dealer you talk to, they will send you an on-line eval to do. Has been a week later and nothing to rate this dealer on. Who knows, they will probably erase this! More details of the conversations with the assistant manager and the inability to contact the dealer manager, call me at 816 335-5959. I would love to share more! More