Cadillac Lakeland
Lakeland, FL
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A $3,000 car care package was added to the invoice without my authorization. The offer on my trade-in was low. My wife was not pleased. She felt we were not treated with "repsect and dignity." without my authorization. The offer on my trade-in was low. My wife was not pleased. She felt we were not treated with "repsect and dignity." More
Clean. Convenient Parking, visable, clean, friendly,smiles,helpful, competent,location,tour after sale,call,, Great attitude Convenient Parking, visable, clean, friendly,smiles,helpful, competent,location,tour after sale,call,, Great attitude More
The service department was prompt and courteous. The scheduled maintenance was performed in a timely manner. The customer waiting area is nice and comfortable and well stocked with coffee and snacks The scheduled maintenance was performed in a timely manner. The customer waiting area is nice and comfortable and well stocked with coffee and snacks! More
Our service advisor is very knowledgeable and friendly and the waiting room is clean and comfortable with refreshments. Keith Pedrick took us for a test drive in a new electric Cadillac while we waited f and the waiting room is clean and comfortable with refreshments. Keith Pedrick took us for a test drive in a new electric Cadillac while we waited for our car to be serviced, The showroom was clean and well stocked. Our experience was overall really good More
Service Dept. was courteous and efficient, did the preventative maintenance exactly as I had scheduled, and was courteous and not overbearing with other potential was courteous and efficient, did the preventative maintenance exactly as I had scheduled, and was courteous and not overbearing with other potential service needs. More
