Cadillac Lakeland
Lakeland, FL
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Victor was fantastic. He was very patient and listened to what my requests were. I came in 3 times before making my final selection. I appreciate that he wasn’t pushy at a He was very patient and listened to what my requests were. I came in 3 times before making my final selection. I appreciate that he wasn’t pushy at all. while my husband was with me, this was a car for me. Victor spoke to me and not just to my husband. I appreciated that respect. More
Everyone was wonderful in service. I had some unexpected recalls come up with my scheduled oil change and they made sure to get me in a loaner within 30 minutes. My vehicle was ready w I had some unexpected recalls come up with my scheduled oil change and they made sure to get me in a loaner within 30 minutes. My vehicle was ready within 24 hours and communication was great! More
We had a great experience in service today. David is extremely knowledgeable. Answered all our questions and we feel very valued as a customer. Also. Keith in sales department is our sales rep David is extremely knowledgeable. Answered all our questions and we feel very valued as a customer. Also. Keith in sales department is our sales rep and he gave us a wonderful test ride in the new electric Cadillac. Keith really knows the brand inside and out. Both Keith and David really make us feel welcome every time. We look forward to our next visit More
I appreciated the low pressure approach. We agreed on a price before I went to the dealership. It was an easygoing and quick transaction. We agreed on a price before I went to the dealership. It was an easygoing and quick transaction. More
Andrew made the process quite enjoyable. Had three cars lined up for us to look at before we arrived. No hard sales, or any over the top pressure. Very friendly and helpful. Had three cars lined up for us to look at before we arrived. No hard sales, or any over the top pressure. Very friendly and helpful. More
Matthew Sotomayor (Matt) is one of the best salespeople I’ve ever worked with. The way he assisted me throughout the purchase process was outstanding. His knowledge and expertise made leasing the vehicle s I’ve ever worked with. The way he assisted me throughout the purchase process was outstanding. His knowledge and expertise made leasing the vehicle smooth and easy, and he took the time to answer all my questions thoroughly. Even though I had submitted my information on the GM website and multiple dealers reached out to me, Matt was the only one who truly understood my needs. Thanks to his support, I felt confident moving forward with the purchase. Thank you, Matt! More
I have been coming to this dealership for over 15 years. I am always greeted pleasantly and respectfully. They are very accommodating to their customers. I am always greeted pleasantly and respectfully. They are very accommodating to their customers. More
