Back

Cadillac of Bellevue

Bellevue, WA

not yet
rated
160 Reviews
Contact Dealership

13240 NE 20th Street

Bellevue, WA

98005

Directions

By Type

Showing 160 reviews

November 02, 2022

They lie to customers and after selling the car the service is really bad. Please open your eyes wide. More

by rosin2030
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Stroud, Rebecca Redner
Nov 09, 2022 -

Cadillac of Bellevue responded

Hi Rosin, Would you please be so kind as to call and ask to speak to our GM? We would like to know more about this issue so we can make sure you're more than happy with our service team. We have a state-of-the-art facility and service members that are more than 5-Star employees. We look forward to speaking with you soon.

November 01, 2022

Cadillac of Bellevue best place to get upgrade your car. Thank you Rahma , Aliedani for helping me get my # 3 XT5 2023. Supper happy for my new upgrade. If you looking for a new car, get Rahma, Aliedani wil More

by Faith Mathenge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahma, Aliedani
July 13, 2021

Courteous and Friendly, ordered the vehicle site unseen, and Rebecca kept me in the loop. It was in production at the time I ordered. Kept in touch with each process of production and shipping More

by bvinc86628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Fintak
July 13, 2021

250 dollars for replacing transfer case oil is highway robbery. they charged me labor at 180 per hour. sorry guys, i always got great service under prepaid plan but geez. and the new guys in service More

by LaborRateTooDamnHigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont know as they really did not care
Jul 15, 2021 -

Cadillac of Bellevue responded

Hi, Would you please be so kind as to call and ask to speak to our Service Manager and reference that you left a review on Dealerrater? We are not sure who this is and we would like to make sure this is a real customer and that you are more than happy with your experience. We look forward to earning your business in the future and thank you for your time.

July 12, 2021

Amazing service from the first email to delivery and beyond. I am from a small town on the coast and didn’t want to drive to the city to buy a car. Rebecca Fintak not only helped me get a great deal, More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Fintak
July 04, 2021

Really enjoyed this experience and I am not a fan of car salesmen, but Ian, Ali, and Nate really know how to communicate effectively and with no pressure. Great experience overall. Very impressed. More

by s.floyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Stroud, Rebecca Redner
June 30, 2021

We recently decided that it was time to start looking at a new vehicle. The decision to go to Bellevue was based off my husband's loyalty to Howard Holt in the Service Department who has provided him excell More

by kelmconrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian McMurren
June 22, 2021

Ian James McMurrenInternet Sales Specialist Ian James Ian James McMurren Internet Sales Specialist Ian James McMurren He was very attentive to us, very patient, showed us some Cadillac xt 5s, helped More

by sc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Stroud, Rebecca Redner
June 05, 2021

This is our 3rd, first 2 great, dealer (Ali Haider) did not follow directions in regards to the earnest money causing problems and us walking away from a 3rd sale. Ali was worried about getting a good revi More

by DMS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali Haider, Jad Qaqish
Jun 10, 2021 -

Cadillac of Bellevue responded

Dave, Thank you for reaching out to us on this forum. We look forward to making sure this review is turned into a 5 Star review. Thank you for your time.

June 01, 2021

Couldn't of asked for a better experience with Ian and Nate. They went above and beyond to make the process smooth and easy. I needed a car fast and they worked with me to find exactly what I wanted. More

by thomaskim73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian and Nate
2
...