Cadillac of Bellevue

Courteous and Friendly, ordered the vehicle site unseen, and Rebecca kept me in the loop. It was in production at the time I ordered. Kept in touch with each process of production and shipping and Rebecca kept me in the loop. It was in production at the time I ordered. Kept in touch with each process of production and shipping More

Amazing service from the first email to delivery and beyond. I am from a small town on the coast and didn’t want to drive to the city to buy a car. Rebecca Fintak not only helped me get a great deal, beyond. I am from a small town on the coast and didn’t want to drive to the city to buy a car. Rebecca Fintak not only helped me get a great deal, but she delivered the car herself. She went through all the details about the car and took her time with everything. I would highly recommend her when you are looking for your next car. More

Really enjoyed this experience and I am not a fan of car salesmen, but Ian, Ali, and Nate really know how to communicate effectively and with no pressure. Great experience overall. Very impressed. salesmen, but Ian, Ali, and Nate really know how to communicate effectively and with no pressure. Great experience overall. Very impressed. More

We recently decided that it was time to start looking at a new vehicle. The decision to go to Bellevue was based off my husband's loyalty to Howard Holt in the Service Department who has provided him excell a new vehicle. The decision to go to Bellevue was based off my husband's loyalty to Howard Holt in the Service Department who has provided him excellent service and assistance for the past several years with his other Cadillac. The car of interest- CTS5 Sport was in stock at Bellevue so we made an appointment. We originally had an appointment booked with someone else and ended up having our appointment with Ian, who I am most pleased to write this review about. There are two things that can describe the entire experience with Ian: genuine and comfortable. From first greeting throughout the entire experience Ian provided one of the best car sales experiences I have ever had. He took wonderful care of us. He went above and beyond in each area of the process and his customer service and attention to detail was exceptional. The test drive was extremely comfortable, like driving with a friend. The time that he took to listen to our needs and wants during the process of financing versus leasing, price negotation for the new vehicle and trade in for the other car was smooth. He was never once pushy about it. I thoroughly enjoyed chatting with him in the wait periods from the decision to move forward with the vehicle through contract draw ups, servicing the car etc. The contract process was also very smooth and easy with Diego. Everything was explained well to us from both gentlemen and they answered any questions that arised thoughtfully. When the car was ready he took additional time to go over all of the features of the car and made sure that everything was set up to our needs. The 4 hours that we spent there did not seem as long as it was thanks to the experience that we had with Ian. I would highly recommend Ian and Cadillac of Bellevue to anyone! More

Ian James McMurrenInternet Sales Specialist Ian James Ian James McMurren Internet Sales Specialist Ian James McMurren He was very attentive to us, very patient, showed us some Cadillac xt 5s, helped Ian James McMurren Internet Sales Specialist Ian James McMurren He was very attentive to us, very patient, showed us some Cadillac xt 5s, helped us to do a test drive, but we liked the car that was right in the showroom. Our dealer was very helpful when we decide to buy our next car. , we will definitely turn to him for help and advice !!! More

Couldn't of asked for a better experience with Ian and Nate. They went above and beyond to make the process smooth and easy. I needed a car fast and they worked with me to find exactly what I wanted. Nate. They went above and beyond to make the process smooth and easy. I needed a car fast and they worked with me to find exactly what I wanted. More

My second time working with Bellevue Cadillac was a wonderful experience! Ian, my salesman, was so informative and kept me apprised of the status of my car while not being pushy. I was able to to the p wonderful experience! Ian, my salesman, was so informative and kept me apprised of the status of my car while not being pushy. I was able to to the paperwork online which saved a ton of time. Highly recommend More

The customer service was exceptional and we received excellent service & care from all staff members. Our sales rep Ian McMurren took wonderful care of us, and went above and beyond to make sure all of excellent service & care from all staff members. Our sales rep Ian McMurren took wonderful care of us, and went above and beyond to make sure all of our questions were answered. Ian was very knowledgeable on the new XT5 we moved forward with leasing, and we’re very grateful for his help through the entire process. I would highly recommend Ian & Cadillac of Bellevue to our friends & family. More