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Cadillac of Calabasas

Calabasas, CA

Overview
Reviews
5.0
12 Reviews
Call Dealership (818) 953-0150

24400 Calabasas Rd

Calabasas, CA

91302

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Showing 12 reviews

July 19, 2019

Rip off Took my Volvo XC90 in for a recall. They provided a loaner and then charged me $17.50 for 1 gallon of gas upon return. What kind of dealer gives you More

by Pk88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anne Smith Boland, Casey Turner
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Sep 05, 2019 -

Cadillac of Calabasas responded

I'm happy to go over the details of your visit, my direct line is 818-431-9202 or casey.turner@bobsmithvolvo.com. I'm not sure if there was some confusion with any charges that you may have incurred and would like the opportunity to speak to you if possible. Sincerely, Casey Turner General Manager

June 20, 2019

Revised - Everything better now. Removed 2 star review. Dealer made everything right on service a few days after writing this review so it's back to 5 stars. A+ for the extra effort. More

by volvoooo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisors
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Jun 26, 2019 -

Cadillac of Calabasas responded

Sorry to hear your service experience. We are a new new dealership and working very hard in the background to build the store to a world class customer experience. I hope we are able to earn your business back in the near future when we are fully up and running - Bob Smith Customer Service Team

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