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Cadillac of Knoxville
Knoxville, TN
92 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 92 reviews
July 20, 2012
Went in to buy a used ENVOY. Kept giving me the run around on my trade in price. First I was offered one number then I was told another amount wasn't a problem. When it came down to get serious I could around on my trade in price. First I was offered one number then I was told another amount wasn't a problem. When it came down to get serious I could not get a answer on a trade in price. Wound up buying a Toyota 4runner from somewhere else and am very happy with my choice. I do not recommend buying a used car here. Let me tell you this There is no comparison from a GM/CHEVY to a toyota. The Toyotas are way better built and much safer! More
by NXPTEK
Employees Worked With
2
October 13, 2011
ok- they're absolutely awful at keeping their word. when they promise delivery on monday it turns into tuesday and that turns into wednesday and before you know it it's the next monday. always with some la they promise delivery on monday it turns into tuesday and that turns into wednesday and before you know it it's the next monday. always with some lame excuse as to why delivery isn't possible. if it rains, they can't do it. if it's sunny, they have too much to do. buy elsewhere unless you have a high tolerance for delays. and lies. More
by timfaust2060
Employees Worked With
bob
