Cadillac of Knoxville
Knoxville, TN
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78 Reviews of Cadillac of Knoxville
Excellent buying experience at Cadillac of Knoxville! Our experience at Cadillac of Knoxville was exceptional! Steve Patterson worked with us to find the RIGHT car and it was never a "sales pitch". He k Our experience at Cadillac of Knoxville was exceptional! Steve Patterson worked with us to find the RIGHT car and it was never a "sales pitch". He kept it very low-pressure and wanted to make sure we were 100% happy with our purchase! The entire team, including Russ and Jennifer, were super attentive to our needs and we couldn't be happier with our decision to buy there! We definitely recommend them and the dealership without reservation and we will buy there again! More
Danny Spradlin Danny has helped me by taking my vehicle back and forth from Maryville to have all service done!!! This has saved me a lot of time! His service has go Danny has helped me by taking my vehicle back and forth from Maryville to have all service done!!! This has saved me a lot of time! His service has gone beyond my expectations!!!!! More
Very helpful - no pressure As easy as car buying can be. Salesman Mike Petsuck took the time to answer all questions and offer options to fit all our requirements. Great followu As easy as car buying can be. Salesman Mike Petsuck took the time to answer all questions and offer options to fit all our requirements. Great followup after sale. More
HORRIBLE Nightmare Car was taken in for warranty work covering timing issues. "ROSS" a extremely incompetent employee kept my car 2 weeks kept insisting nothing was Car was taken in for warranty work covering timing issues. "ROSS" a extremely incompetent employee kept my car 2 weeks kept insisting nothing was wrong with my car it ran perfect.. no light was on well light don't have to be on any idiot know light don't have to be on. its in the memory bank history read twice (ACTIVE) by onstar, twice (active) by local shop, volunteer chev dealer twice (once history once ACTIVE)...."ross refused to fix my car and insulted car and me "MAM IT IS A 10 YEAR OLD CAR", but it was still covered by extended warranty on a known timing issue that cadillac knew about. I asked tow driver when he picked it up at dealer to bring back to me "hows it running? HE SAID ROUGH..... took it to Rusty Wallace Cadillac in Morristown No hesitation to fix my car UNDER WARRANTY.....FANTASTIC SERVICE and STAFF...21 parts documented replaced on my car..... BUT ROSS NOTHING WAS WRONG WITH IT ??????????????????????????????????? More
Review of salesman Michael Persuck, “The Ref” was my salesman. The Ref has been so attentive to my needs and ready to assist me with the car I have purchased from him. H Michael Persuck, “The Ref” was my salesman. The Ref has been so attentive to my needs and ready to assist me with the car I have purchased from him. He has always advised me on the use of the equipment on my SRX. I appreciate the attention he has given me to get the best from my vehicle. More
My Cadillac Adventure ! Recently Purchased my first Cadillac from Cadillac of Knoxville. Steve Patterson made this vehicle buying process easy and actually enjoyable. Steve Recently Purchased my first Cadillac from Cadillac of Knoxville. Steve Patterson made this vehicle buying process easy and actually enjoyable. Steve was very patient . He went above and beyond by taking the time to show me practically every vehicle on the lot. Steve worked very hard to find the right Cadillac for me while I NEVER felt any pressure to buy . Steve is very knowledgeable and well informed concerning the vehicle and the features . He addressed all concerns in a straightforward manner. The body shop is also amazing at buffing out scratches. More
Cadillac of Knoxville Cadallic of Knoxville always goes beyond our expectations. Mike Petsuck is a wonderful person, salesman, friend. We are very pleased with their serv Cadallic of Knoxville always goes beyond our expectations. Mike Petsuck is a wonderful person, salesman, friend. We are very pleased with their service and staff. More
Our salesman, Steve Patterson, did a superb job! We had delayed purchasing a new/used car for almost two years because we did not look forward to the process of searching, test driving, and negotiati We had delayed purchasing a new/used car for almost two years because we did not look forward to the process of searching, test driving, and negotiating as well as selling our existing car. We went to Cadillac of Knoxville and worked with Steve Patterson. In one visit we found the car we wanted and purchased it on the second visit (once the car arrived on the lot). We feel Steve (and Russ) worked with us to come to a price that was fair for everyone involved. Steve made sure all of the service requests were completed and even cleaned the exhaust pipes to a shiny finish himself. We had not really intended to trade in our Volvo, but they made us a good offer so we avoided the process of having to sell the car ourselves. If we had known purchasing an "almost new" used car was so easy, we would not have waited so long. Even after the sale Steve has been most responsive to any questions that we have had about our new vehicle (we are new to all of the computerized features). More
My experience at the dealer has always been awesome. We purchased a new car from Cadallic of Knoxville and from that day forth we have enjoyed great service and great treatment. I bought my SRX from Mike We purchased a new car from Cadallic of Knoxville and from that day forth we have enjoyed great service and great treatment. I bought my SRX from Mike Petsuck and he has always been great to work with. Everyone has always been pleasant to me and my wife and our visits have always been great. I have never had a dealer treat us as we are at Cadallic, I love it! Great place and I would recommend them to anyone. More
Wonderful experience today purchasing our car! Danny Spradlin was very professional and knowledgeable. He was articulate and answered all of our questions. I highly recommend that buyers request hi Danny Spradlin was very professional and knowledgeable. He was articulate and answered all of our questions. I highly recommend that buyers request him. Thank you Danny! More