Cadillac of Thousand Oaks

From the time we walked in the door my husband and I were impressed with the dealership and it's employees. They understood exactly our needs and limitations and went to great lengths to meet them. The vehic impressed with the dealership and it's employees. They understood exactly our needs and limitations and went to great lengths to meet them. The vehicle we purchased is the CTS 3.6 sedan Premium model in the White Diamond Ice exterior with the Cashmere color interior...and we absolutely love it! So much so; that when the lease is up I may just ask my husband if we can buy it out of the lease! Thank you, thank you, thank you! More

Great working with Peter and the Silver Star team. Peter was excellent, knowledgeable and honest. His no pressure sales sealed the deal for me. Thanks Peter and the Silver Star Team. was excellent, knowledgeable and honest. His no pressure sales sealed the deal for me. Thanks Peter and the Silver Star Team. More

I dealt with Tom and Eric Ford and everything was great. I left with a 2013 ATS and I am very pleased. All my friends love the car, thank you again. I left with a 2013 ATS and I am very pleased. All my friends love the car, thank you again. More

I worked with Peter and Nasir on my purchase of a 2012 cts. Nasir made sure I received the best price possible and made negotiating easy. He was also able to get an excellent rate for me. Everything I hav cts. Nasir made sure I received the best price possible and made negotiating easy. He was also able to get an excellent rate for me. Everything I have asked for I have received. The experience of buying a car should always be this seamless. In addition, the services provided and the customer service has been top notch. I have been recommending Peter, Nasir, and Silver Star to everyone I know. More

I have purchased many cars over the years and always loathed the process. I found the haggling to be a major waste of time, and was never really sure that the salespeople/managers were giving me accurat loathed the process. I found the haggling to be a major waste of time, and was never really sure that the salespeople/managers were giving me accurate information. In addition, most of the time, the employees knew nothing about the vehicles they were selling. And then I went to Silver Star Cadillac. They are honest, knowledgeable, and most importantly - stand behind their products. This is not your normal dealership. They seem to be right out of the 1950's when the customer was always right -- and they are more concerned with making sure that the experience and the product are exceptional than lining their pockets. Clearly their business strategy is to create life-long customers (Silver Star has a dealership for almost every brand of car) -- so they make a little less each sale, but make more sales in the long run. I worked with both Peter and Nasir on leasing a new ATS. All financial dealings were transparent, all information given to me was exactly what my pre-research turned up, and they even found both a better rate than I could find on my own as well as a competitive rebate that saved me a thousand dollars. Do yourself a favor: go to Silver Star to buy your next car. The peace of mind knowing you are dealing with honest people will make the whole experience far less stressful and far more productive. More

Don Howard and Dominic Coggiola have kept this car running. Problems have been explained and the repairs are timely. When repairs have been lengthy, a loaner car has been provided. Thank you. running. Problems have been explained and the repairs are timely. When repairs have been lengthy, a loaner car has been provided. Thank you. More

I would recommend this dealership in a heartbeat. Both Eric and Peter were extremely informative, courteous and helpful in all of our dealings. They were very professional in their behavior and gentlemen Eric and Peter were extremely informative, courteous and helpful in all of our dealings. They were very professional in their behavior and gentlemen at all times. I am thrilled with my car and know that I will be returning for further instructions from Peter on how to use all the innovative and futuristic features of my 2013 XTS. Thank you to both of these gentlemen and I shall look forward to dealing with them again in the future. More

Incredible attention to detail with honesty. The BEST sales experience I have ever had, and I was in the car business for years. The team at Silver Star, in particular Peter Baca, made our experience so sales experience I have ever had, and I was in the car business for years. The team at Silver Star, in particular Peter Baca, made our experience so wonderful. It was quick and everything was executed with professionalism and integrity. More

If you are thinking about leasing or buying a great new luxury car, look no further than Peter Baca at Silver Star Cadillac. For us, he turned an experience that is usually tedious into one that was very luxury car, look no further than Peter Baca at Silver Star Cadillac. For us, he turned an experience that is usually tedious into one that was very enjoyable. There was no pressure to make an immediate decision and the deal he offered was too good to turn down. I could go on and on but that would make reading this tedious, so I will just say that the dealership and Peter definitely earned our highest recommendation. More

Had it not been for Ronna Jermain, this deal would never have occured. Nasir is an obnoxious, unfriendly individual who should not be allowed to deal with the public. Russ is just a step above Nasir, caugh have occured. Nasir is an obnoxious, unfriendly individual who should not be allowed to deal with the public. Russ is just a step above Nasir, caught in a double untruth that forced Nasir to finally yield and cover the mistake. All the while none to happy. More