
Cal West Motors
San Leandro, CA

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49 Reviews of Cal West Motors
Very satisfied with my purchase. First time car buyer, and Brian Casey was great! He was above and beyond knowledgeable with answers to all of my questions. And made the buying exper First time car buyer, and Brian Casey was great! He was above and beyond knowledgeable with answers to all of my questions. And made the buying experience quick and easy. I would definitely recommend cal west motors for your next or future automobile purchase. More
Great Experience! Couldn't be happier with a used car lot then I am with CalWest Motors , I came 45 minutes away and found exactly what we were looking for . Bought a b Couldn't be happier with a used car lot then I am with CalWest Motors , I came 45 minutes away and found exactly what we were looking for . Bought a beautiful GMC truck for my husband and the Sales Officer , Matt Moran was awesome through the whole transaction of trading my car in and getting the truck . The owner and his son we both met and were as welcoming as Matt. Truly nice family business. Would and have recommended to all 800 friends on my Facebook wall. Will be back to get me something in the future for sure! Thanks again ! More
Easy Car Shopping Experience After a stressful, unsuccessful day looking for cars all over the Bay Area, we decided to try one last stop to find the car that we were looking After a stressful, unsuccessful day looking for cars all over the Bay Area, we decided to try one last stop to find the car that we were looking for, a Ford Focus Sedan. We pulled up CarGurus on the phone and the first car that came up on the screen was the car that we were looking for and was located at Cal West Motors. We called them and asked if they could wait 20 minutes for us to get there. Brian told us that they close at 7pm but he would wait for us as we are from Monterey County and don't drive to the Bay Area very often. Upon arrival Brian greeted us with a smile, he already had the car ready for a test drive. Before we started the test drive, we examined the car and it was in great shape. He directed us on a long test drive where we had a great view of the area from the top of a hill. When we came back from the test drive we started talking about financing, Brian submitted my information but, as it was late already (around 8:30pm), we didn't get an answer on the spot. We agreed that he would call us the next morning as soon as he had the approval(s) from the bank(s). On the next day, around 11:30am, my financing was approved! We got in the car and drove 2h from Monterey to Cal West where Brian, one more time, greeted us with a smile. After approximatly 1h signing all the papers, he handed me the keys to my very first car, a 2008 Ford Focus! The whole process was easy, no pressure at all, and a great deal. Brian took care of us and helped us with the entire process. If you're looking for a great car shopping experience (that sometimes can be EXTREMELY stressful depending on where you go,) I totally recommend Cal West! Thiago and Alexis. More
We came, we saw, we bought! Wonderful experience! We came from Vacaville looking for a vehicle for our daughter and her growing family. It was one we had seen on line that met all the requirements,( c We came from Vacaville looking for a vehicle for our daughter and her growing family. It was one we had seen on line that met all the requirements,( cost, features, etc.) We were surprised at the fabulous condition the vehicle was in compared to others we had seen at that price point. It only got better from there when we spoke with Brian and took a test drive. He was fantastic to work with and he made the whole purchasing process quick and easy. It's no wonder this 'family' business has been around for over 30 years! We definitely will recommend them to family and friends and this will be our 'go to' place when looking for a used vehicle. Thank you to the Casey family at Cal West Motors! The Nottingham family More
AMAZING!!! This dealership hands was the best I've ever experienced. Matt was friendly and professional. He was able to get me the car of my choice, Jeep command This dealership hands was the best I've ever experienced. Matt was friendly and professional. He was able to get me the car of my choice, Jeep commander. There was no nonsense business, he made it happen.Friendliest fastest car buying experience EVER! He made car buying a peaceful experience. We will definitely be returning customers for any other cars we may need, as well as recommending to our family and friends!! Thank you Cal West Motors! More
Never thought it would happen!! I just wanted to thank you and the Staff at Cal West motors for an incredible buying experience. I am now the proud owner of a gorgeous BMW 330i Conve I just wanted to thank you and the Staff at Cal West motors for an incredible buying experience. I am now the proud owner of a gorgeous BMW 330i Convertible. For all potential customers who may be considering a vehicle purchase from Cal West Motors, let me tell you the truth about my buying experience on 12/12/2014. I arrived at the dealership @ 2pm. I was given a ride by my good friend and neighbor. Upon arrival, the two of us began giving the auto a very intensive inspection. Ten minutes later, Matt Moran, approached and engaged me in a dialog of my concerns with the vehicle. We talked and I agreed to test drive the vehicle to continue the inquiry process. I think I was determined to find every fault and problem with the vehicle I could in the limited amount of time I thought I was going to be there at the dealership. On the test drive I purposely tried to test the overall performance of the car, acceleration, braking, cornering, drivetrain, electrical, and noise. Upon our return to the dealership, Matt complemented me on my effective testing of all aspects of the car. Now, it came time for the negotiation of the deal. Matt and I held a thirty minute conversation about my financing options, overall price, monthly payment, insurance, etc... I was fully expecting not to purchase the vehicle that day, after all, I did not have excellent credit, and I did not have a down payment that day, and only sixty-two dollars in my checking account. The only thing I had in my favor was a long term good paying job. Who in their right mind would let me drive off in a nice vehicle like that?? So, Matt told me he would submit my information to the Finance department and they would do their very best to help me acquire the car. I thought to myself, Umm…I’ll wait, I know the answer already, but I’ll wait. Over the next two hours or so, Matt was very hospitable, including turning up the heat in the office because it was particularly cold that day and evening was fast approaching. I nodded off for a short nap during that time, and when Matt awoke me he had a great deal for the purchase of what would be my next automobile. The financing was at a price point I could afford, the interest rate was FAR better than I expected, and he had an insurance carrier I could go with that day for only a twenty dollar processing fee. Out came the paper work, and about fifteen more signatures, I was now the proud owner of my 2004 BMW convertible!! Just that EAZY!!! Now, I know it was not easy work for the team at Cal West motors who actually did all the hard work in order to get me the car, but I never saw it. All I did was have a little patience while they worked their magic. I walked out of the office and Mike Casey was pulling my car out of detail while assuring me he would take care of any concerns I may have initially with the vehicle, including a referral to a mechanic if needed. I would highly recommend anyone to Cal West Motors for the purchase of a quality used vehicle. My buying experience was fantastic. LISTEN to me when I tell you, if I could get one, SO can YOU!! Very satisfied client, Jerome Newton More
"I can't express the wonderful service enough!" I am a single parent, tight on budget, looking for another reliable car, specifically in the beetle that they had. Matt was wonderful with my Aunt an I am a single parent, tight on budget, looking for another reliable car, specifically in the beetle that they had. Matt was wonderful with my Aunt and I. I was worried to go to a used car lot and being taken advantage of, or that I would get a car that was bad. Matt answered our questions and was willing to work with us on the questions, or any concerns we had about the car I was interested in. To top it off, I am deaf and can speak well, but can't talk on the phone and rather text. Matt knew that about me and was willing to communicate with me via text, instead of treating me bad and blow me off with the phone service. There was a little minor concern I had with one of the lights a few days later. So I messaged Matt. He directed me to a mechanic they use and trust, and I was able to get that checked. Turned out everything was okay and something small. I totally appreciate this customer service. I am humbled and overwhelmed with Matt's customer service. I feel that this little dealer tries to do their best, because in the end no one wants to get taken advantage of. Whether the dealer or customer gets screwed, which can happen on either end, and Cal West Motors by far exceeds great service and some integrity. I really am thankful and so blessed. Their choice in a really good mechanic also says a lot to me. I enjoyed his service too. Again, such wonderful customer service! More
Amazing service I bought a Chrysler MPV from Cal West. I came in on the train and they picked me up. I already had a vehicle in mind because I had found it on CarGuru I bought a Chrysler MPV from Cal West. I came in on the train and they picked me up. I already had a vehicle in mind because I had found it on CarGuru.com, so we started with that van. I am a woman so I'm always concerned with how I will be treated and immediately I was treated with respect and felt comfortable. The guys were great, the atmosphere was laid back, and they gave me a great price on a great vehicle. More
Great Experience I appreciated the time and effort Craig put into the smooth transaction. I will reccommend this dealer to my family and friends. Great Price and Gre I appreciated the time and effort Craig put into the smooth transaction. I will reccommend this dealer to my family and friends. Great Price and Great Customer Service! Thank you Craig, for all of your time and effort! Lori Nielsen More
AMAZING!! I have bought two vehicles here, and both experiences were amazing! Brian helped me with the purchase of my Nissan, which was my first time buying a c I have bought two vehicles here, and both experiences were amazing! Brian helped me with the purchase of my Nissan, which was my first time buying a car from a lot, and he was very helpful. Never once did I feel pressured. As a female buying a car alone, I expected to be taken advantage of, which did not happen at Cal West! Matt actually stayed after hours to help me purchase my second vehicle, a Jeep Grand Cherokee (someone hit and ran on my Nissan). Again, no pressure! He was upfront and honest about what I could afford. Mike was awesome when I did in-house financing, and I came in to make my payments in person just because they were so pleasant, friendly, knowledgeable, and helpful. I'm in the market for another vehicle, and I will definitely go back to Cal West! I recommend this dealership to any people I know who are looking for a used car! More