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Atlanta West Chrysler Dodge Jeep Ram - Service Center

Lithia Springs, GA

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77 Reviews

77 Reviews of Atlanta West Chrysler Dodge Jeep Ram - Service Center

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June 29, 2017

Over the top Service Brian has that Chick-Fil-A type customer service that makes you keep coming back for more. I would give him 5 stars, hands down. He was able to explai More

by MrsWright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brinson
Jun 30, 2017 -

Calavan Chrysler Dodge Jeep Ram West responded

Hey there! Haha, that's one of the best comparisons we've ever heard! Now I'm kind of hungry... :). We're glad that you had a great customer experience and hope to see you again soon.

June 28, 2017

Brian Brinson He is the best person there. The customer service he gives is off the charts. I will always bring my car here cause he can fix any problem More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brinson
Jun 29, 2017 -

Calavan Chrysler Dodge Jeep Ram West responded

Hey Andy! Brian is pretty awesome. We're so glad that you choose us to make sure that your vehicle is well taken care of. We hope to see you again and have a great day!

April 06, 2017

Rude, Bored and Unprofessional From the time you call the service is horrible! Several calls result in hang ups/ transfers, put on hold & disconnected. Slow service, employees ignor More

by AB4095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
. .
Apr 10, 2017 -

Calavan Chrysler Dodge Jeep Ram West responded

Thank you, for your detailed feedback. We respect our customer's time. The situation that you described is unacceptable. Please contact Brittany Madsen, our Customer Service Manager, at 678.827.2959 so that we may ensure more positive results moving forward.

February 21, 2017

Unprofessional I had a tire sensor replaced on my Chrysler about 3 months ago this was a full 8 hour stay at your dealership I must say I was appalled I even had an More

by TisaWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
. .
February 10, 2017

Great experience I had a great experience! Enjoyed my service! The wait was a little long, maybe it would have been a quicker visit if I had a appointment! More

by Dmoncrief13146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain Brinson, . .
Feb 20, 2017 -

Calavan Chrysler Dodge Jeep Ram West responded

We appreciate the feedback! Word of mouth is our best marketing so please tell a friend!

January 16, 2017

Great Service If I could I would give this more than 5 stars because he go the extra mile to make sure his customers and any other customer is satisfied he go above More

by Tru_Boss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian B, . .
Feb 20, 2017 -

Calavan Chrysler Dodge Jeep Ram West responded

Thanks for the awesome rating! We strive to provide a 5 star experience to each and every customer!

December 29, 2016

Service on my car The service manager Brian Brinson was excellent in explaining the condition of my car. I won't take it nowhere else. Brian was wonderful and recommend More

by Linda Wilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brinson, . .
Feb 20, 2017 -

Calavan Chrysler Dodge Jeep Ram West responded

We appreciate the feedback! Word of mouth is our best marketing so please tell a friend!

December 28, 2016

Honest service My name is Michelle Hall. I went in to have a regular oil change, and my car had the pleasure of being serviced by Brian Brinson! He was honest about More

by Michelle Hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brinson, . .
Feb 20, 2017 -

Calavan Chrysler Dodge Jeep Ram West responded

We appreciate the feedback! Word of mouth is our best marketing so please tell a friend!

December 27, 2016

Excellent Servic I'm very pleased with the service I have received from Brian and his team since day one... They have helped me tremendously in keeping my vehicle runn More

by Lakisha Jessie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brinson, . .
Feb 20, 2017 -

Calavan Chrysler Dodge Jeep Ram West responded

Thanks so much for the kind words! Should you ever need anything, please don’t hesitate to ask!

December 23, 2016

Great Service on a Busy Day! Big thanks to Service Mgr Billy and team for helping me on a busy holiday travel day. Pulled off I-20 from Bham needing brake lights fixed in time to More

by BhamPatriot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Hembree
Feb 20, 2017 -

Calavan Chrysler Dodge Jeep Ram West responded

Thank you for your positive feedback! We strive to keep our customers happy in whatever way we can.

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