Atlanta West Chrysler Dodge Jeep Ram - Service Center
Lithia Springs, GA

77 Reviews of Atlanta West Chrysler Dodge Jeep Ram - Service Center
Over the top Service Brian has that Chick-Fil-A type customer service that makes you keep coming back for more. I would give him 5 stars, hands down. He was able to explai Brian has that Chick-Fil-A type customer service that makes you keep coming back for more. I would give him 5 stars, hands down. He was able to explain things to me in layman terms. As long as he's here checking and double checking the Service Team, I'll keep coming back. More
Brian Brinson He is the best person there. The customer service he gives is off the charts. I will always bring my car here cause he can fix any problem He is the best person there. The customer service he gives is off the charts. I will always bring my car here cause he can fix any problem More
Rude, Bored and Unprofessional From the time you call the service is horrible! Several calls result in hang ups/ transfers, put on hold & disconnected. Slow service, employees ignor From the time you call the service is horrible! Several calls result in hang ups/ transfers, put on hold & disconnected. Slow service, employees ignore you & don't care, wait time is terrible! If there was another Dodge service center in our area I would definitely go there instead! More
Unprofessional I had a tire sensor replaced on my Chrysler about 3 months ago this was a full 8 hour stay at your dealership I must say I was appalled I even had an I had a tire sensor replaced on my Chrysler about 3 months ago this was a full 8 hour stay at your dealership I must say I was appalled I even had an appointment no one kept me updated on the delay just sitting and waiting. The same sensor broke again coincidence? I guess made another appointment get there wait 3 hours for a representative to tell me they don't have the part so.... what have you guys been doing with my car for 3 hours I then pay for the part to be ordered the gentleman try to charge me $45 more dollars than what I paid 3 months ago?! Are you running a dealership or a chopshop? More
Great experience I had a great experience! Enjoyed my service! The wait was a little long, maybe it would have been a quicker visit if I had a appointment! I had a great experience! Enjoyed my service! The wait was a little long, maybe it would have been a quicker visit if I had a appointment! More
Great Service If I could I would give this more than 5 stars because he go the extra mile to make sure his customers and any other customer is satisfied he go above If I could I would give this more than 5 stars because he go the extra mile to make sure his customers and any other customer is satisfied he go above and beyond to handle things. Very helpful he have the real definition of putting the Customers First!!! More
Service on my car The service manager Brian Brinson was excellent in explaining the condition of my car. I won't take it nowhere else. Brian was wonderful and recommend The service manager Brian Brinson was excellent in explaining the condition of my car. I won't take it nowhere else. Brian was wonderful and recommending service for my vehicle. More
Honest service My name is Michelle Hall. I went in to have a regular oil change, and my car had the pleasure of being serviced by Brian Brinson! He was honest about My name is Michelle Hall. I went in to have a regular oil change, and my car had the pleasure of being serviced by Brian Brinson! He was honest about what my needs were and didn't try to get over on me. I recommend him for all your service needs! Thanks again! More
Excellent Servic I'm very pleased with the service I have received from Brian and his team since day one... They have helped me tremendously in keeping my vehicle runn I'm very pleased with the service I have received from Brian and his team since day one... They have helped me tremendously in keeping my vehicle running properly and safe at all times.... Being a female, I will only continue to let Brian and his team do the servicing of my vehicle because they have made me feel comfortable with all decisions made... Thanks for such a great and caring team. More
Great Service on a Busy Day! Big thanks to Service Mgr Billy and team for helping me on a busy holiday travel day. Pulled off I-20 from Bham needing brake lights fixed in time to Big thanks to Service Mgr Billy and team for helping me on a busy holiday travel day. Pulled off I-20 from Bham needing brake lights fixed in time to make flight at ATL. Billy had me on the road in 30 minutes. Really appreciate the help and Merry Christmas!!!! More