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Atlanta West Kia - Service Center

Lithia Springs, GA

3.4
52 Reviews

52 Reviews of Atlanta West Kia - Service Center

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March 08, 2022

Easy to make appointment for oil change, Customer service greeter Blu gives a positive first impression. Then it went down hill from there..My service contact was Tenesha Jones #480 - was out to lunc More

by maureentitshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tenesha Jones
Mar 10, 2022 -

Calavan Kia West responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to Michelle Blunt at michelle.blunt@corps.calavancars.com so we can work towards a resolution.

December 13, 2021

Dropped off a 1-year old vehicle which had completed died and would not start due to electrical issues. Stated that we suspected an issue with the alternator given behavior. Service department said that it w More

by ScottA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Aaron
October 28, 2021

This my 1st time here. they took me to and from to pickup my Tractor. More

by sandradgriffin3140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denzil
May 19, 2021

Had 60K service $986. These people(Service Department) need customer Service training BAD(Tanesha was ok).. Usually my car would be vaccumed and washed.NOT. Oil wasted all over my engine compartment God I More

by brucex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tanesha
May 07, 2021

This review is based on a (failed) warranty service I received on a brand new 2021 Kia vehicle that was not purchased from here. I chose to have my vehicle serviced here due to the fact that they were th More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
. .
April 20, 2021

I had a great experience at kia west, TENESHA JONES did an extremely great job for my family with the car we own. I haven't had any other experiences with car repair that greater than the this one, thanks More

by Tommy Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TENESHA JONES
April 16, 2021

Had a Great Experience with their Service Dept & Ms Jones was a So nice& experienced in her field, can’t wait to see how the Sales Dept does in couple yrs More

by Leighww77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tenesha Jones, . .
April 13, 2021

Under new name....Love it! The service staff is excellent. Very knowledgeable. Especially the lady named Tenesha Jones. She is very friendly and helpful. Goes out of her way to help. Planning on pu More

by sylviaholbrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tenesha Jones
March 21, 2021

New name, same under qualified personnel. Sold everything I had to do with Kia, now getting stuff from the new dealership saying I need to bring my car in for oil changes, I DO NOT OWN ANY KIA! More

by David Hotaling
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Receptionist , . .
November 28, 2020

This dealership is terrible the manger name Quincy is very unprofessional they charged me $125.00 to diagnose my car and they misdiagnosed it. I took my car to another dealership in Kennesaw Ga. and foun More

by chew_lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bridget Dunbar
2
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