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Atlanta West Kia - Service Center

Lithia Springs, GA

2.4
48 Reviews

48 Reviews of Atlanta West Kia - Service Center

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September 22, 2016

Missing tires!!!! I am so disappointed my tires had to be swapped at dealership no one else has touched my vehicle has been no where else. I bought brand new. only tw More

by maygirl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
another tech in service a female, Danny Pompa
July 10, 2016

Danny We must say without a shadow of a doubt that our experience with Danny, the General Manager, was outstanding. We stated the challenges we were having More

by Cason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neko, . .
June 28, 2016

Dionte Moses is customer focused! I was concerned my breaks on my 2014 Kia that I bought end of December 2015 need changing. Spur of the moment They worked me in and notified me to che More

by HERMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dionte Moses
June 05, 2016

The Best I love Thoeton Road Kia they are the best.. They always go over and beyond to make sure I the customer is satisfied and pleased with service..... I l More

by MsJuicyBaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service reps, . ., Harold Tharpe
May 27, 2016

No Customer service Had appointment at 2:30 so I arrived at 2:30. After taking the person that came in after me went before me it took 30 minutes to just sign me in. Whil More

by Kiaonwer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donte' A. Moses
Jun 02, 2016 -

Calavan Kia West responded

We value your feedback and are appreciative that you left us a review. We are truly sorry for your recent experience with the servicing department. This is not the typical behavior from our them. We understand that our customers time is valuable and would like another opportunity to turn this into a more satisfactory experience. If you are willing, please contact our General Manager Danny Pompa 866-907-5210 to allow for a more positive experience.

May 16, 2016

Horrible Took my 2016 Kia Sorrento in for oil change, trim on driver's side passenger door pulled loose (2nd time) and air conditioner not blowing cold. Was to More

by Tina123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Johnson
May 19, 2016 -

Calavan Kia West responded

Hi Tina, We value each customers review. We understand that there may have been some confusion during your experience; however, we would like the opportunity to turn it around for you. If you are interested, please contact General Manager Danny Pompa, 866-907-5210.

March 01, 2016

Horrible experience Do not shop at this Kia dealership! When you take your car to the dealership for service the last thing you expect is to have shady service but that More

by Theresa J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DK Hairston
January 02, 2016

they wont fix your car I bought a 2013 kia sorento the motor started knocking at 33,000miles when i took it to this dealership i was told that my warranty was void because i More

by jcoley
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
david (the liar) and anthony
September 05, 2015

TRULY BLESSED I AM! IT IS REALLY A BLESSING TO TAKE YOUR 2007 KIA IN FOR A SERVICE CALL, WITH NO INTENTION TO BY A NEW CAR BUT AFTER A LITTLE DEALING, AND PRAYER , I DRIV More

by hilda1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
VALENTINE OLEKA
December 18, 2014

MISSJOHNSON I brought my car in for a Oil Change and Tire rotation and one of the service men put a dent in my car 2013 Kia optima by mistake. So I brought my ca More

by MISSJOHNSON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony C.
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