Atlanta West Kia - Service Center

service review I brought my car in for a oil change, and I was greeted with a warm smile from David Ciporkin. He provided me with exceptional customer service. The s I brought my car in for a oil change, and I was greeted with a warm smile from David Ciporkin. He provided me with exceptional customer service. The service to my car was very quick, and I was advised of other services to maintain the care of my car upon my next visit. I bought my car in Conyers but I prefer this dealership because of the excellent customer sevice. Thank you again! More

Went in just to get an oil change on my Kia Amanti. While in the waiting area we went to get a cup of coffee and ended up leaving later that evening with a brand new Kia Optima and tickets to Atlanta F While in the waiting area we went to get a cup of coffee and ended up leaving later that evening with a brand new Kia Optima and tickets to Atlanta Falcon Home Games! What a day!!!!! More

I came into the Kia dealership to have some car repairs on my old Kia and thanks to James McCoy for the second time around I left with another new Kia. I am very pleased with James McCoy service as well as on my old Kia and thanks to James McCoy for the second time around I left with another new Kia. I am very pleased with James McCoy service as well as the other staff there at the Dealership. I am loving my Soul Plus thank you James McCoy. More

Stock#12482. I rated this dealer all 5's because of my overall experience. Everyone at the dealership was helpful and friendly and worked with me and my budget. overall experience. Everyone at the dealership was helpful and friendly and worked with me and my budget. More

I visited Douglasville KIA for an issue with my daughter's 2007 Spectra. The reason for the visit was when the car was ideling it would shut off. So, I took the car to the dealer instead of a gener daughter's 2007 Spectra. The reason for the visit was when the car was ideling it would shut off. So, I took the car to the dealer instead of a general mechanic because this was a serious matter and I needed the people that have been trained on this engine to get it right. After being told that the computer showed that it was the crankshaft sensor and the cost would be 169.00 with labor that was fine. Then the service guy said that his technician noticed that fuel was dripping from a fuel capacitor and that would have something to do with it as well. The fuel capacitor cost was 539.00 with labor and my total cost with tax was around 870.00 approximately. I told the service writer to go ahead and fix the car and we could pick it up at the end of the day. When my wife and daughter went to get the car my daughter drove the car about two miles from the dealership and it shut off on her again. She went to mcdonalds and the car shut off twice more while waiting in the drive thru lane. She immediately took the car back to the dealer and they appologized for the inconvenience and said that they would take a look at it again tomorrow. The srvice manager refused to give my wife the check back that she had written for the service until she got into a shouting match with him and let him know that we would be stopping payment on the check until the car is done right. Come to find out that no one drove the car to see if the problem had been corrected before the customer came back to pick it up. If they had driven the car they would have found out that it was not ready for pickup. Once we picked up the car I couldn't get a straight answer from anyone and I don't recommend this dealer for service of your KIA. I work for KIA Manufacturing of Georgia in West Point and they ask that we use the dealers and to let them know of any dealer problems and excellence for their information on dealers because they are customer focused. So I will be writing to them as well and will drop off the letter in person for the President of KMMG there in West Point when I return to work on Monday. More

I went in for service of my 2011 Sorento and looked at the 2012 Sportages and ended up trading up for a the Sportage with Ifeany Anigbo and he and everyone at the dealership were awesome!!! the 2012 Sportages and ended up trading up for a the Sportage with Ifeany Anigbo and he and everyone at the dealership were awesome!!! More

Norris Grimes was an outstander seller. He provided needed info on make and availability of vehichle extremly fast. Because of him I brought the car. needed info on make and availability of vehichle extremly fast. Because of him I brought the car. More