
Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Sold me a car with a drivers side smashed ball joint and wouldnt reimburse me for the repair 2 days later, know I g the car was unsafe to drive. Very unethical! wouldnt reimburse me for the repair 2 days later, know I g the car was unsafe to drive. Very unethical! More
My concern is Tim Byron booked my appt . And did not tell me he was off And did not tell me he was off More
Very happy with the new car sale start to finish. Anthony was the best and had all the answers to our questions. The price was the best around. Willy in finance was also very helpful and experienced. Anthony was the best and had all the answers to our questions. The price was the best around. Willy in finance was also very helpful and experienced. More
“At Camelback Ford, we go above and beyond to serve our customers” … Well, that turned out to be a lie. Brought my 2024 Bronco (2,000 miles) in for its six month oil change and to check a windshield customers” … Well, that turned out to be a lie. Brought my 2024 Bronco (2,000 miles) in for its six month oil change and to check a windshield wiper fluid issue. I explained I've refilled it three times in six months and suspected a leak based on similar issues other owners have reported. Upon pickup, I was told they refilled the fluid, found no leaks, and suggested it might be a faulty sensor. However, the low fluid light was still on which suggested to me that they never even put any fluid in it to test it. When I refilled it myself at home and tested the wipers, I found a massive puddle on my driveway, confirming the leak. I identified the problem in under 5 minutes. The part that gets me the most is they didn't need to lie, they could have just said "Sorry, we didn't get to it, please schedule another appointment for us to look into this further.” I then emailed the Service Manager Kevin about this as recommended on my invoice to no reply. This is the second problematic service visit in six months. My expectations from Ford are low, but this is a new low. More
I made the deal before coming to the dealership because we are about 50 minutes away. Mark Bova helped online and we had a great salesman in Anthony Clason. Anthony is very knowledgeable about vehicles and we are about 50 minutes away. Mark Bova helped online and we had a great salesman in Anthony Clason. Anthony is very knowledgeable about vehicles and extremely personable besides.Altogether a wonderful experience. More