Camelback Ford

I came to see a specific vehicle, which I ended up not liking. Mitch found another vehicle for me. Negotiating was simple and easy, I had a Ford coupon to apply and we made the deal. liking. Mitch found another vehicle for me. Negotiating was simple and easy, I had a Ford coupon to apply and we made the deal. More

I had a really great experience buying my used vehicle here; the staff was helpful, honest, and made the whole process incredibly smooth. here; the staff was helpful, honest, and made the whole process incredibly smooth. More

They are super nice They help me to get my car and I love that they are super honest that they are super honest More

Very happy most of the process was done on-line. Trade-in and signing very smooth. Appreciated the no one pressured sales Trade-in and signing very smooth. Appreciated the no one pressured sales More

On April 14 I dropped off my 2012 Ford Transit to get it diagnose, there were multiple stored codes that won't clear. The vehicle was drivable no issues other than the stored codes. On April 20 I received a diagnose, there were multiple stored codes that won't clear. The vehicle was drivable no issues other than the stored codes. On April 20 I received a called stating something was wrong with the PCM and they had to do a further diagnosis that would cost around $900 I said I didn't want to spend that much money so they lower it to $750 I agreed. I get another call on April 22 stating the PCM had to be replaced and it would cost more, I said I would think about Raela my service advisor said she won't be back in the office until Monday April 27 that she would call me to see if I wanted to proceed with the repairs no call. I called on May 15 to let her know I wanted to pick up the vehicle no answer, May 19 I spoke to a guy he said he would have Raela call me back never received a call, May 21 I called again spoke to a different person, I asked if the vehicle was ready to be picked up he said Raela would call you back I said I been trying to get a hold of her and she never returns my calls. So he called me back the same day and said the vehicle had be put back together never mentioned the vehicle was not drivable and I had towed it. June 1 I go to pick up the vehicle I paid Raela said they'll bring it out never mentions the vehicle is not drivable waited 20 minutes asked her are they bringing the vehicle to the front she said yes not stating it wasn't drivable, 5 minutes later Raela tells me the vehicle is not drivable I had to tow it. I asked to speak to the manager because not once I was told the vehicle was not drivable he said I had 2 options pay for the repairs or tow it, if I leave it there they would just throw it out. I want my vehicle drivable the same way it was dropped of that's all. More

Camelback Ford is Great! Customer service is Excellent! Mitch was Awesome helping me buy new car. He went above and beyond to make sure I got just what I needed wanted! Spent Customer service is Excellent! Mitch was Awesome helping me buy new car. He went above and beyond to make sure I got just what I needed wanted! Spent the whole day getting me my perfect car! Thank you Mitch! More

Very accommodating and pleasant to work with Anthony was great to work with and rest of the staff great to work with and rest of the staff More

Easy to work with. They do what they say. Easy to work with. They do what they say. Great car buying experience. They do what they say. Easy to work with. They do what they say. Great car buying experience. More

Amazing and the atmosphere was great. John and Jefferey gave us the full attention and the purchase went smoothly. John and Jefferey gave us the full attention and the purchase went smoothly. More

camelback ford service department is by far the worst service department I’ve ever come across. complete incompetency by everyone. Henry Amancha & the manager are not even worth 1 star. my truck was ther service department I’ve ever come across. complete incompetency by everyone. Henry Amancha & the manager are not even worth 1 star. my truck was there for 6 days and not one phone call, not one call returned, told me it would be done and come to find out nothing was even done and was just sitting there. Complete waste of my time by a service department that literally has ZERO customer service and ZERO people skills. Absolutley worthless of a dealership. DO NOT TAKE YOUR VEHICLE THERE UNDER ANY CIRCUMSTANCES. They will not reach out to you, they will not fix the problem, they will not apologize and they just do not care. I don’t know how they even have jobs they are that bad and worthless. Henry Amancha should be fired immediately he is that bad. More