"Went to buy a car from here. Signed paperwork for a car..."
Went to buy a car from here. Signed paperwork for a car they were going to have to do a dealer trade on. Was treated so bad. Kept having to go back to the dealership to get answers cause Henry would make promises to call me and give me updates but never did. im old school so when you say something to me i hold you to it. Last night came in to get my car that i traded in to sit there from 5 to 830 to find out they couldnt get my trade. Talked to a floor manager that was so rude that didnt even want to help me out. What a terrible way to do business. Thank God for Art in finance that worked out for the salesman to come to my house today to drop of my trade. Sad thing is that Henry couldnt even give me enough respect to come and apologize to me. Just got a lot of dirty looks from him. I have bought 3 cars from this dealership[ too . Crazy how things can change from a awesome dealership to a crappy one.
Update the salesman that was suppose to bring me my car to me said the dealer lost my keys. That is a bunch of nonsense. Cant believe the way I have been treated by this dealership. Like what did I do wrong to them. What happned to good customer service. Wish I remembered that floor managers name he totally did not want to listen to me and he never got anyone to get my car that night. I will never understand this kind of dealing with people. I think his name was Eric.
"Took my 2015 Dodge Durango down to Camelback Ford because..."
- Miles B.
Took my 2015 Dodge Durango down to Camelback Ford because there was a 2015 Grand Cherokee that interested us. Long story short one of the tipping points in our decision to make a deal and do the trade in, was due to several awesome staff members!! Arthur you made our experience with the transaction and warranty an absolute pleasure!! Camelback Ford/Lincoln you've impressed us and you absolutely would get my business again!! Great job and thanks!!!
Employees Worked With
Other Employees :
Joseph Quear - New Sales, and New Finance gentleman from Chicago, you guys were awesome and played a key part in our decision to buy with camelback!!
"New Car Purchase"
- Brian and Lala
The service with the Salesman, Eric Steffes, was excellent. He was very courteous and took the time to listen, provide me with the vehicle I was looking for and was very knowledgeable.