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Camelback Ford

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,658 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,658 reviews

May 25, 2026

Amazing and the atmosphere was great. John and Jefferey gave us the full attention and the purchase went smoothly. More

by VANZ.JOSH
Recommend Dealer
Yes
Employees Worked With
John Ybarra and Jeffrey B. Rucker
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May 19, 2026

camelback ford service department is by far the worst service department I’ve ever come across. complete incompetency by everyone. Henry Amancha & the manager are not even worth 1 star. my truck was ther More

by Gilmore23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Amancha
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May 20, 2026 -

Camelback Ford responded

We are disappointed to hear that your recent service experience did not meet the level of communication and support our team aims to provide. Clear updates, timely follow-up, and professionalism throughout the repair process are important parts of customer care, and we take feedback regarding these areas seriously. Your comments regarding interactions with our staff and the handling of your vehicle visit have been noted for internal review. Please reach out to Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com so we can discuss your experience further.

May 19, 2026

Very professional and not pushy Everyone was very attentive and extra helpful Thank you Jeff More

by Broken Arrow lady
Recommend Dealer
Yes
Employees Worked With
Jeff
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May 21, 2026 -

Camelback Ford responded

We are overjoyed to hear about your wonderful experience with our team. Your kind words about our professional approach and attentive service mean so much to us at Camelback Ford. We take pride in creating a comfortable environment where customers never feel pressured, and we're delighted that this came through during your visit. It's fantastic to know that our staff provided the extra assistance you needed and made your experience a positive one. We truly value customers like you who take the time to share their feedback.

May 19, 2026

It was clean. Got in and out fast. Very good. Beat my expectations Of what I thought I was going to have to pay More

by serv5221
Recommend Dealer
Yes
Employees Worked With
Alex grant Hayden
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May 21, 2026 -

Camelback Ford responded

Thanks for sharing your positive experience with us! We're thrilled that you found our facility clean and that we were able to get you in and out quickly. It's wonderful to hear that we exceeded your expectations, especially when it came to pricing. Your feedback means a lot to us at Camelback Ford, and we appreciate you taking the time to let others know about your visit. We look forward to serving you again in the future!

May 18, 2026

Got in and got out. Didn't spend all day. 3 hours from start to finish More

by dalesnipes57
Recommend Dealer
Yes
Employees Worked With
Brett
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May 21, 2026 -

Camelback Ford responded

We greatly appreciate your feedback about the efficient service you experienced. It's wonderful to hear that your visit was quick and streamlined, with everything completed in just three hours. We understand how valuable your time is, and we're pleased that our team was able to provide you with prompt service without unnecessary delays. Your positive experience means a great deal to us at Camelback Ford, and we look forward to continuing to serve you efficiently in the future.

May 17, 2026

Everything was smooth and good Alex Grant always does a good job. That's why I always go back to him More

by serv5221
Recommend Dealer
Yes
Employees Worked With
Alex Grant
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May 21, 2026 -

Camelback Ford responded

We are absolutely thrilled to hear about your positive experience with our team. Your feedback about the smooth process and consistent quality of service means so much to us. It's wonderful to know that you continue to choose Camelback Ford for your automotive needs, and we truly appreciate your loyalty. We're committed to maintaining the high standards that keep valued customers like you coming back.

May 15, 2026

Smooth and exciting We appreciated the transparency and friendliness and upbeat attitudes of the team that helped us. It was straightforward and smooth. More

by HAV.DEIDRA
Recommend Dealer
Yes
Employees Worked With
Corey and Brittany
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May 21, 2026 -

Camelback Ford responded

We deeply cherish your wonderful feedback about your experience with our team. Your comments about the transparency and friendliness you encountered truly mean a lot to us. We're delighted that you found the process to be straightforward and that our team's positive energy made such a great impression. At Camelback Ford, we strive to create an enjoyable experience for every customer, and it sounds like we achieved that goal with you. We're grateful you took the time to share your positive experience and look forward to serving you again in the future.

May 11, 2026

Treated great. Great service and a great deal Treated great. Respected my time and needs! Great service and a great deal More

by JRJRINVESTMENTS.LLC
Recommend Dealer
Yes
Employees Worked With
Raela
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May 20, 2026 -

Camelback Ford responded

We are delighted to hear about your wonderful experience with us! It's fantastic to know that you received exceptional service and found great value. We truly appreciate that our team respected your time and addressed your specific needs effectively. Your positive feedback about the quality of service and the excellent deal you received means so much to us at Camelback Ford. Thank you for choosing us and for taking the time to share your experience!

May 11, 2026

Excellent Service all around from both Brent and Brittany. Very informative and organized. Seamless process! More

by GRETCHEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
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May 20, 2026 -

Camelback Ford responded

We are pleased to hear about your outstanding experience with our team. Having knowledgeable staff who keep everything well-organized makes such a difference in creating a smooth and effortless experience for our customers. Your feedback about receiving thorough information and having everything handled seamlessly reflects exactly what we strive to deliver at Camelback Ford. We truly value customers like you who take the time to share their positive experiences.

May 10, 2026

Pleasant staff. Smooth buying process. Sales representative was pleasant to work with. Service manager pleasant to work with. More

by bkazcrna
Recommend Dealer
Yes
Employees Worked With
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roosevelt in Service
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May 20, 2026 -

Camelback Ford responded

We deeply cherish your positive feedback about your experience with our team. It's wonderful to hear that you found our staff welcoming and that your vehicle purchase went smoothly from start to finish. We take great pride in ensuring our sales and service teams provide the kind of pleasant, professional experience you described. Your kind words about working with our representatives mean a great deal to us and reinforce our commitment to excellent customer service at Camelback Ford.

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