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Camelback Ford
Phoenix, AZ
1,388 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,388 reviews
February 25, 2018
Service Area First of all I would like to apologize to Josh Brooks for his rating on his service. He is a very honest and straight to the point service rep. I have First of all I would like to apologize to Josh Brooks for his rating on his service. He is a very honest and straight to the point service rep. I have dealt with him for 3 years and would want any other. Josh, please accept my apologies and I would love to keep you as my service rep for my new vehicle. He is the best. More
by ROSEANNE R JUAREZ
Employees Worked With
Josh Brooks
February 23, 2018
Excellent Great experience and nothing more to say. Everyone was helpful and nice. Visited the area more than one one time. Each time everyone was considerate a Great experience and nothing more to say. Everyone was helpful and nice. Visited the area more than one one time. Each time everyone was considerate and helpful. More
by Dennisreece
Employees Worked With
Natasha Feagins
February 15, 2018
Greatest car buying experience to date! After my vehicle was totaled in an accident my husband and I were in the market for a new car. We went to Camelback Ford Lincoln and worked with Marc After my vehicle was totaled in an accident my husband and I were in the market for a new car. We went to Camelback Ford Lincoln and worked with Marcos. He was professional, honest, and relatable. We had our two children with us and Marcos was amazing at keeping them occupied while we worked with finance. He never made us feel pressured to buy a vehicle and really seemed to care about what was right for our family. If you go to Camelback Ford Lincoln, ask for Marcos. I feel confident you will not be disappointed and will walk away with a vehicle that is right for you! More
by Melissa
Employees Worked With
Marcos Gonzalez
February 12, 2018
First Oil Change I recently took my truck in for the first oil change and was scheduled with Charlie Shepherd. He was wonderful! The service area was very busy but h I recently took my truck in for the first oil change and was scheduled with Charlie Shepherd. He was wonderful! The service area was very busy but he acted like I was the only customer there. He asked questions so that he was able to provide the best service for me, and recommended services that I would need in the future. When I told him that it was difficult to get the truck in due to my work schedule he let me know that I could bring it in after work and receive a loaner to get to work. During this service period he checked in several times to make sure I was doing ok and to let me know how the service was progressing. Overall, it was a very good experience. I will definitely be coming back for my service needs and would absolutely recommend this to my friends. More
by Brenda 07
Employees Worked With
Charlie Shepherd
February 05, 2018
Joke of a dealership This dealership is a complete joke. I've been trying to buy a new Explorer from these guys for two days. The new car Sales Manager is worthless. Hi This dealership is a complete joke. I've been trying to buy a new Explorer from these guys for two days. The new car Sales Manager is worthless. His name is Ruben, if you ever have the pleasure of dealing with this guy. I reached out to Herb, who supposedly runs the dealership. He had an attitude with me the minute I called. He asked me what I wanted him to do about it. Wow! I'd love to know how this place makes any money. Take your business anywhere but Camelback Ford. More
by jschweitz14
Employees Worked With
Herb, Ruben, Rick Powers
February 04, 2018
excellent service My van broke down while in town for a dog show. Had it towed to Camelback Ford after hours. Service Mgr Josh Brooks called me first thing The next m My van broke down while in town for a dog show. Had it towed to Camelback Ford after hours. Service Mgr Josh Brooks called me first thing The next morning and was able to get it repaired so I could pick it up for the long drive home. I was impressed by their level of customer service!! More
by Stephanie
Employees Worked With
Josh Brooks
January 26, 2018
Excellent Car Buying Experience This is a awesome place to go and get a new car they work with you a lot and have great deals I would recommend to everyone that I walk by. This is a awesome place to go and get a new car they work with you a lot and have great deals I would recommend to everyone that I walk by. More
by Kford921
Employees Worked With
Jackson
January 26, 2018
First timer Although I am in town only temporarily, I needed to have a warning light checked by a dealer. Camelback was very helpful , investigated the issue and Although I am in town only temporarily, I needed to have a warning light checked by a dealer. Camelback was very helpful , investigated the issue and eventually waived the normal diagnosis fee because they could not find any issue and the warming had not been kept by the vehicle computers. Very friendly and professional. More
by Oldie
Employees Worked With
Michael Vu
January 24, 2018
Purchased a new ford f150 My purchase experience was amazing. I was given a fair price and was treated as a VPI. Highly recommend JJ Burns as my salesman. He was very polite an My purchase experience was amazing. I was given a fair price and was treated as a VPI. Highly recommend JJ Burns as my salesman. He was very polite and was very willing to be sure I was getting the right truck for my needs. Jacob Stokes was good a orienting me to all the features of the truck. More
by Trucker
Employees Worked With
JJ Burns and Jacob Stokes
January 23, 2018
Calling they're service a joke would be a compliment!! Pulled in into service and was not greeted at all, after waiting, I walked in & was ask Imediately, " Do you have an appointment" . The service manag Pulled in into service and was not greeted at all, after waiting, I walked in & was ask Imediately, " Do you have an appointment" . The service manager said they wouldn't be able to see my car, which is under warranty, " For a week or so" went to Bell Ford and they helped me Imediately. Camelback Fords reputation proceeds itself, ITS A JOKE!! More
by USMC COMBAT VET
Employees Worked With
SERVICE MANAGER
