Camelback Ford

At the end they helped us leave as happy customers. Our sales guy Mike was great! He was very nice and not pushy like other salesmen. I told him exactly what we needed and our budget. Mike gets 5 stars Our sales guy Mike was great! He was very nice and not pushy like other salesmen. I told him exactly what we needed and our budget. Mike gets 5 stars from us. The reason why I deducted one star is because of the manager named Matthew. He was was the typical sales manager we hate dealing with. When we were ready to make a deal I noticed there were added “options” fees for $1,377. This was for a $195 door edge guards, $195 nitrogen kit, $95 wheel locks, $495 window tints, $397 zaktek (paint protection). None of these were added to the car yet but they were going to make us pay to have it added. I told him we are on a very tight budget and these are add ons we did not need and will put us above our budget. He made it sound like we didn’t have an option and I told him he’s forcing us to put add ons we don’t want and his response was I’m not forcing you to buy the ‘car’. He also proceeded to say other dealerships do this and we told him the last car we bought from Earnhardt did not tack on fees like this and his response was to then go buy a car from them. He was very rude and unreasonable. Our conversation was not going anywhere so I immediately requested to speak to his manager. We met with Corey and he helped us get to where we needed with our budget. He listened to my concerns and he worked with us without making rude comments like Matthew did. If camelback ford wants customers to have a great experience I think they need to get rid of rude people like Matthew. I almost left after his comments and I think most people would have. More

Great experience! From start to finish, Eric was great. He was super helpful answering all my questions, working with me via text and email the having everything ready From start to finish, Eric was great. He was super helpful answering all my questions, working with me via text and email the having everything ready when I arrived. I was driving my new raptor in less than an hour. He took the time to go through all the “toys” in the truck with me. so I have a good idea what it all did. The entire team was superb, would definitely recommend Eric and the entire team at camelback ford More

Great service, Eric is awesome It wasn’t just the deal we got that made us happy, it was the above and beyond service and no pressure style of Eric that would make us recommend the It wasn’t just the deal we got that made us happy, it was the above and beyond service and no pressure style of Eric that would make us recommend the dealership to others. More

Found me the perfect truck! Eric Steffes made the truck buying experience personable and comfortable from the moment I walked in. With just a couple questions he found me the per Eric Steffes made the truck buying experience personable and comfortable from the moment I walked in. With just a couple questions he found me the perfect truck and we were out the door for a test drive. He quickly presented me with a great deal and finance rate as well as a more than fair price for my trade in. He took the time to show me around the service center and introduce me to one of the guys, Julian, over there for my maintenance needs. The whole experience was efficient, exciting, and like I was dealing with an old friend. Go see Eric for your next vehicle! More

Alec is Great! Alec is awesome! Made the process as smooth as possible. He ensured he will be getting me into a car same day! Give him a raise! Alec is awesome! Made the process as smooth as possible. He ensured he will be getting me into a car same day! Give him a raise! More

Great customer service I would like to thank Francisco for going above and beyond the call to help me in my time of need I had a terrible headache and he made sure I got so I would like to thank Francisco for going above and beyond the call to help me in my time of need I had a terrible headache and he made sure I got something to eat and drink and on top of that I purchased my first F1 50 it’s great thanks a bunch! More

Car purchase This dealership was great to work with in every aspect of the buying process. Great management, great salesman, great price. Will be purchasing anothe This dealership was great to work with in every aspect of the buying process. Great management, great salesman, great price. Will be purchasing another vehicle from here at some point. More

Very fast purchase of a new rruck Showed me options and got me into a great truck with an even better deal very fast and great experience with everyone I encounter at camelback ford Showed me options and got me into a great truck with an even better deal very fast and great experience with everyone I encounter at camelback ford More

Ford Fuson Appreciated working with Winn. Happy to touch base with after a year or so. She answered my questions, etc. My rating reflects on not many vehicles (F Appreciated working with Winn. Happy to touch base with after a year or so. She answered my questions, etc. My rating reflects on not many vehicles (Fusons) to choose from, not in stock. Finance person, Blake, was good too. More