Camelback Ford

The worst They sold me a used mustang then after I signed and took it home they call me back to sign the car fax and found out it was crashed. They would call m They sold me a used mustang then after I signed and took it home they call me back to sign the car fax and found out it was crashed. They would call me every month to trade it in, then I take someone to buy a new 2015 mustang I didn't even get the referral money I am still fighting for it going on 6 months now. More

Liers and do not care about their customers stay away! Bought a used car and next day broke down.. Left me stranded.. They said they would send a tow truck but kept me waiting for hours.. Finall stay away! Bought a used car and next day broke down.. Left me stranded.. They said they would send a tow truck but kept me waiting for hours.. Finally got to the dealership and come to find out another couple just had their car towed their on their own due to the fact the car they bought the night before broke down as well.. They would not exchange vehicles nor give met trade back... All we are to these crooks are a number, just a sale... Please do your self a favor.... Go somewhere else!! Period.. They did nothing for me nor the couple who had their car towed in.... More

Great Dealership and super sales staff!!! It was a pleasure working with Eric Gardos. He was very informative and not overwhelming. He showed us just what we were hoping for and gave us all th It was a pleasure working with Eric Gardos. He was very informative and not overwhelming. He showed us just what we were hoping for and gave us all the pros and cons of the truck. I could not have been happier with Camelback Ford and look for to working with them again. I would recommend Eric G highly More

LIED TO Bought a 2014 Ford Focus, the salesman told me it was a 2015 at first. I didn't find out it was a 2014 until I bought insurance for it and gave them a Bought a 2014 Ford Focus, the salesman told me it was a 2015 at first. I didn't find out it was a 2014 until I bought insurance for it and gave them a VIN number. The finance manager, Molly, was trying to negotiate getting me 0 down on the phone, like I was told I qualified for. I could tell the deal wasn't for sure, so when I questioned her she said, "It's absolutely a done deal." A week later I am called back in and told I need to put $500 down or give the car back. Avoid this dealership at all costs! I won't even return for service here! More

Service Department overcharges on parts I just happen to call the parts department to check on what a part was on my recent service bill. To my surprise, I found out that the service depart I just happen to call the parts department to check on what a part was on my recent service bill. To my surprise, I found out that the service department had charged be 28% more for the part than if I have bought it over the counter. It's already ridiculous how much they charge for parts (usually a 300% markup) without having to find out they gouged when they did the service. Not to further mention they charged me $58 dollars for shop supplies and hazardous waste. I'd like to see a breakdown of what that might be for other than for lining the pockets of the owners. I recommend you take your ford service elsewhere. More

Amazing Experience! Great Experience! Got the Job Done! When my husband and I walked into Camelback Ford in early December, I wasn't sure I would be leaving with a new car. Poor credit, on the job 2 months, When my husband and I walked into Camelback Ford in early December, I wasn't sure I would be leaving with a new car. Poor credit, on the job 2 months, and not sure I could have a down payment. I new I could not take just any vehicle, but I had been driving my mom's car for 3 months and really wanted to get it back to her. I did not leave with a vehicle that day. In the midst of starting all the paperwork on a 2006 Jeep Liberty 4x4 I was told they could not take my check because my account was too new with the bank. I was a little disappointed and confused over the entire situation. Our salesman Juan, who had only been there for about a month, was just as confused as we were. We left him our phone numbers and walked out the door. Before the week was over Juan called and said his General Manager wants to see us. We agreed to go in the following Saturday. I was a little hesitant to go through the process all over again. It was actually very irritating. But when they showed me the vehicle they were working to get me into I was willing to see where it would take us. It was a 2011 Jeep Liberty, fully loaded with leather seats. It was a limited edition. With everything going against me I almost cried when the Finance Office came out and said they had been on the phone and worked a deal with the bank and got us approved! I left that evening in my Jeep Liberty! Dustin, Juan, Courtney, Jason, and all the rest! We love you! Thanks for recognizing us when we come back in to take care of the maintenance items such as fixing the broken window, and fixing the alignment! My husband and I were so pleased with the service, we sent our son-in-law in the see Juan and he also bought a car a week later! They got THE JOB DONE! More