Camelback Ford

Great Experience if you do your homework have a good attitude and have the financial ability to buy what you can afford this is a great place to do business just be aware that sometimes waiting for the attitude and have the financial ability to buy what you can afford this is a great place to do business just be aware that sometimes waiting for the finance can be a little long they keep their work and I am happy with my new f150 platinum in Kodiak brown J. Gonzalez More

It was a great experience. They really tried to work with me and made sure I was satisfied. It was wonderful to have them work so hard to find a deal that would work for me. me and made sure I was satisfied. It was wonderful to have them work so hard to find a deal that would work for me. More

After searching for a good deal and good customer service with several other dealerships, my patience was growing extremely thin. However, from the moment we walked into Camelback Ford, I was assured that ex with several other dealerships, my patience was growing extremely thin. However, from the moment we walked into Camelback Ford, I was assured that exceptional customer service and friendliness has not died off completely. Everyone was respectful and willing to help. Darius and Ron did an awesome job with helping me find a great car. I was a ford owner previously and thought I would try a familiar brand once again and they made it worthwhile! They've definitely gained my loyalty to Camelback Ford! I am recommending these guys to everyone and will definitely be back for my next one! More

Paul & Steve treated us like family immediately. Salt of the Earth gentlemen. Would recommend them to anybody. When the need arises, we will definitely look to them again. Salt of the Earth gentlemen. Would recommend them to anybody. When the need arises, we will definitely look to them again. More

If I could give this dealership a 10 I would! We got the best service, deal, car ever! They made miracles happen! I went in there hoping to fix a situation Sands Chevrolet put us in which was all bad. A best service, deal, car ever! They made miracles happen! I went in there hoping to fix a situation Sands Chevrolet put us in which was all bad. Although they couldn't trade in the awful car we got, we still left with the car we wanted. And ours sales guy treated us to McDonalds. They gave us a really good deal, low payments, and a great warranty. I know that car dealerships are in the business for ripping people off, but for the first time I didn't feel that way at all! I will always buy from this dealership in the future. I am so happy I bought from them. I wish we went to this place sooner. I will tell everybody to come here to buy a car. They have earned my business and loyalty. Thanks Camelback Ford! Keep up the great work! To those reading this, I highly recommend this dealership! More

Sales (Youch) said buy car today with blower problem, we'll fix tomorrow. Upon return, service said no one would sign off -can't fix. Salesman said I'll get my Mgr Brett to ok it. Brett called, left a vo we'll fix tomorrow. Upon return, service said no one would sign off -can't fix. Salesman said I'll get my Mgr Brett to ok it. Brett called, left a voice mail on my cell saying "Just spoke with Peter Youch... thank you for bringing us 3 sales in 14 mos (2 mine, one my sister in law) - we value your business and we're certainly going to fix it. "...never did after three visits and a dozen calls...service rep actually told me "Maybe you should bring in your phone and play the recording...".I said I'm ready to buy again with a family member recently located here... I can't believe you'd lose future sales over a $200 repair that was needed, acknowledged, and promised at the point of sale". Meineke in Ahwatukee fixed it for around $200, and my wife bought another vehicle from Earnhardt and I'm looking at another Towncar from Sanderson soon. My sister in law bought a new Ford from Earnhardt, even though she really liked Peter who sold her her last car. Would have preferred to stay with Camelback...nice setting, courteous reception, but they obviously didn't care about me. I'm a car guy from Detroit...love shopping for cars and referring other people. I'm still helping neighbors and co workers shop for cars because I enjoy it...but now I look at several dealers instead of one. More

Anthony Mata was BEYOND helpful!! Very happy to have Anthony Mata was BEYOND helpful!! Very happy to have choose him. He was extremely helpful& Dedicated. He never gave up on finding my dream car :) Anthony Mata was BEYOND helpful!! Very happy to have choose him. He was extremely helpful& Dedicated. He never gave up on finding my dream car :) I couldn't be happier with my purchase! If your looking for a sales expert with Phenomenal work skills and dedication, CONTACT Anthony Mata @ Camelback Ford Lincoln Mercury -America More

Anthony Mata was the most helpful, courteous, professional, thorough and friendly automobile sales rep we have ever encountered. We will recommend Anthonhy to our friends and colleagues. professional, thorough and friendly automobile sales rep we have ever encountered. We will recommend Anthonhy to our friends and colleagues. More

Anthony is a great sales agent who knows what he is doing. He is extremely friendly, and he did his very best to help us find a price that fits our financial needs. I would recommend him to anyone who doing. He is extremely friendly, and he did his very best to help us find a price that fits our financial needs. I would recommend him to anyone who is looking to get a car. More

Brought my BRAND NEW 2013 Ford Edge, which I purchased at Sanderson Ford through a broker (Oh, how I wish I would have gone to Sanderson!) with a flat tire. There was a screw in the tire. I requested that th Sanderson Ford through a broker (Oh, how I wish I would have gone to Sanderson!) with a flat tire. There was a screw in the tire. I requested that the date of manufacture on the tires be communicated to me since sometimes a set of older tires can show up on a new vehicle - it happens. This request was ignored. Further, I was told - politely - by Jim Bloomfield that not only was there no warranty available for a tire replacement but I was also going to pay them a $15 flat fix fee - well, nice! When I stated that it was a new car with less than 2700 miles on it, I was told "yes, too bad you didn't buy it from THIS dealership. Double nice! It's a FORD! YOU are a FORD DEALER! At the very least, Jim Bloomfield seemed sincerely disappointed that there was "nothing he could do." Not so with the next person I talked to. That would be a Matthew Tonoli who takes the word "arrogance" to a new level. He completely dismissed my side of the issue, "no, not happening, you are being unreasonable, etc." His high-handed manner and "nose in the air" attitude cemented my experience with this dealership. Not exactly a Dale Carnegie graduate, know what I mean? So, for this new Ford 2013 Edge owner, no - not ever again with Camelback Ford. And, probably for me, no not ever a Ford again. Even though I really like the car! On the bright side, Ford's Road Side Assistance when I got the flat was absolutely awesome - quick and courteous - which I really appreciated since it was 112 degrees outside in Phoenix on the side of the road! So, thank you Ford for that. And, thank you Matt Tonoli and Camelback Ford for an extremely irritating and wateful experience - you completely turned off a new Ford customer (with a lot of friends and long-standing ties to this community)so you could satisfy your own little selves. I hope you are happy - this would never have occurred were I still a Lexus or Mercedes owner. Period - end of story. More