Camelback Ford

Calling they're service a joke would be a compliment!! Pulled in into service and was not greeted at all, after waiting, I walked in & was ask Imediately, " Do you have an appointment" . The service manag Pulled in into service and was not greeted at all, after waiting, I walked in & was ask Imediately, " Do you have an appointment" . The service manager said they wouldn't be able to see my car, which is under warranty, " For a week or so" went to Bell Ford and they helped me Imediately. Camelback Fords reputation proceeds itself, ITS A JOKE!! More

Sleazy tactics and will treat you poorly After I had already been to Camelback Ford Lincoln, I decided to go back to drive a car a second time with plans to buy it. I confirmed twice it would After I had already been to Camelback Ford Lincoln, I decided to go back to drive a car a second time with plans to buy it. I confirmed twice it would be ready for me to test drive before I drove all the way out there. When I got there I was treated horribly and eventually told they "Lost" the car. Later the GM Herb emailed me and said he wanted to work with me and would give me better numbers than I had been offered the first time I was there. He gave me the exact same offer! Then he made it better by $1,000 and to my face it was "thousands better". It seems most of the staff here will believe their own lies to convince themselves they're right, when in reality they don't care about their customers and will not get you the best deal. More

Awesome People Great group of people who went above and beyond to help me out and i really appreciate it ..also would like to thank Jamie in Finance and also Mike Ma Great group of people who went above and beyond to help me out and i really appreciate it ..also would like to thank Jamie in Finance and also Mike Martino for making this all very possible and allowing me into the Camelback Ford family More

Run, don't walk, run!! Charges for things they don't install I recommend staying clear of this dealer. Salesman (Robert Kirkwood and Preston) and finance person were nice, but person they bring in to try and neg I recommend staying clear of this dealer. Salesman (Robert Kirkwood and Preston) and finance person were nice, but person they bring in to try and negotiate trade-in was not very friendly. You can tell she hates her job and honestly who wouldn't. Ok, moving on they force fees on you for window tinting, wheel locks, door edge guards, and some auto carwash/wax every 6 months for 3 years. Window tint is the cheap useless window tint unless your goal is for privacy and you don't care about keeping the heat out. Picked up car and door edge guards were not even on the car and same for the non-existint wheel locks. We were purchasing car and traveling around 2 hours to buy it. Made 3 trips up in 3 days. Left with the car on 10/9/2017 and couldn't even believe they didn't even fill the gas tank. Range shown was 30 miles so basically empty. So a car driving on fumes, edge guards missing, and wheel locks missing. All 3 of these are a first out of the 16 vehicles I have bought over the last 20 years. Also the first used vehicle I have ever purchased from a dealer where if they only have 1-key for the vehicle they don't voluntarily order a 2nd key without being asked. As expected Camelback didn't offer (found out when we were ready to leave and they handed me 1-key) and when asked the answer was no. Warranty they tried selling on the used car was about another $100 per month (INSANE WASN'T BORN YESTERDAY). If you are looking for honesty, go someplace else. If you are looking to be treated fairly and like a human being go someplace else. If you have values go someplace else. If you have a trade i highly recommend going someplace else or sell to Carmax as Camelback Ford/Lincoln guy (self proclaimed research god of car values) comes up with trade value. Values are way below any offer you can get at any other dealer. Guy was very arrogant. I have worked with Camelback Toyota twice before and they were awesome so I guess they must be owned by different people. If the same people do own both they need to have Toyota do some training for this dealership. So right now I have the vehicle with an incomplete contract as they still need to install door edge film we paid for, wheel locks we paid for, and any typical dealership provides a full tank of gas and also a 2nd key. More

Do not buy a car from this place Bought a suv here 10.000 cash next day air compressor goes out they want 2 charge me 1000 2 fix a car i had for 24 hrs.....very rude dont go here..... Bought a suv here 10.000 cash next day air compressor goes out they want 2 charge me 1000 2 fix a car i had for 24 hrs.....very rude dont go here.....thought they were reputable car lot....not.....better off going 2 cactus jacks or drive time......Say no 2 camelback ford. More