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Camelback Ford
Phoenix, AZ
1,670 Reviews
Located in the heart of Phoenix, Camelback Ford has proudly served Arizona drivers by providing exceptional customer service, an outstanding selection of new and pre-owned vehicles, and a dealership experience built on honesty, transparency, and respect. Whether you're visiting from Phoenix, Scottsdale, Glendale, Tempe, Mesa, or anywhere throughout the Valley, our team is committed to making every visit easy, enjoyable, and rewarding.
From America's best-selling F-Series trucks to the legendary Mustang, Bronco, Explorer, Maverick, Ranger, Super Duty and Ford's growing lineup of electric vehicles, Camelback Ford offers something for every lifestyle and budget. Our knowledgeable sales and finance professionals work to help you find the right vehicle and financing solution with a straightforward, no-pressure approach.
Our commitment continues long after the sale. Camelback Ford is home to a state-of-the-art service center staffed by factory-trained technicians who use genuine Ford parts and the latest diagnostic equipment to keep your vehicle performing at its best. Whether you need routine maintenance, warranty repairs, diesel service, or major mechanical work, you can count on our experienced team to deliver quality workmanship and exceptional care.
As a proud member of the Phoenix community, Camelback Ford is honored to support organizations and events that make a positive impact throughout Arizona. We believe being a great dealership means more than selling vehicles—it means building lasting relationships, giving back, and earning our customers' trust every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,670 reviews
June 15, 2018
Staff is very friendly Scott in the service center was great. He did everything possible to speed the process up. Everyone was friendly and welcoming. I live over 30 miles a Scott in the service center was great. He did everything possible to speed the process up. Everyone was friendly and welcoming. I live over 30 miles away from the dealership and drive to this service center because they can be trusted. More
by Sliver
Employees Worked With
Greg is the best!!!, Gregory Imanirabaruta
June 11, 2018
Awesome Experience From sales to service Camelback Ford delivers!! They are professional and courteous throughout your purchase or service experience. I have used them f From sales to service Camelback Ford delivers!! They are professional and courteous throughout your purchase or service experience. I have used them for years and love them. Krista in Service and Mike Martino in sales are complete professionals and truly value the customer experience. More
by azutsnyder
Employees Worked With
Krista and Mike Martino
June 07, 2018
Refused warranty work on vehicle purchased elsewhere Refused to repair a safety issue under warranty unless I agreed to pay ~$300 diagnostic fee, which they may or may not choose to waive in the future. Refused to repair a safety issue under warranty unless I agreed to pay ~$300 diagnostic fee, which they may or may not choose to waive in the future. There was also a major safety recall that they failed to mention or repair. They kept mentioning that I purchased it at another dealer (I recently moved). If someone from Ford is reading this, your dealership knowingly refused to repair a car with known safety issues and did not conduct a safety recall. Do not use Camelback Ford's service department, especially if you bought your vehicle somewhere else. More
by Scott1234
Employees Worked With
Adam Leibowitz
June 01, 2018
Bought a 2018 Ford Fusion hybrid SE Had a great experience with them. It was crunch time so they were looking to make a deal quick. They gave me a great amount for my trade in and even m Had a great experience with them. It was crunch time so they were looking to make a deal quick. They gave me a great amount for my trade in and even more off of the new car. I won’t go to a different ford dealership. More
by Rblake106
Employees Worked With
Jc, JC Smith
June 01, 2018
Don't buy from Camelback Ford Lincoln I left review earlier when I bought this car about Trey. Trust me not to buy from him. Tried to get some answers, been hung up 3 times and no one wi I left review earlier when I bought this car about Trey. Trust me not to buy from him. Tried to get some answers, been hung up 3 times and no one will call back. I realized the minute you drive off the lot they don't care if you need anything more. I just need an answer to a couple questions but they don't care as long as the commission check comes in. More
by deb
Employees Worked With
furnace and trey
May 20, 2018
Polite and professional Came in for service for a 2008 Escape Hybrid, out of warranty. Scott, my service advisor, was exceptional. The problem was actually diagnosed vs. just Came in for service for a 2008 Escape Hybrid, out of warranty. Scott, my service advisor, was exceptional. The problem was actually diagnosed vs. just throwing parts at it. While not inexpensive (what dealership service is?), it ended up being less than half of the worst case scenario. I was treated well by the entire staff and wouldn’t hesitate to recommend them. More
by JD
Employees Worked With
Scott in service
May 12, 2018
Car Buying Made Easy Working with Arnold and his team of Rey, David, Mike and Christian made the car buying experience easy. Everyone was polite and helpful. I appreciat Working with Arnold and his team of Rey, David, Mike and Christian made the car buying experience easy. Everyone was polite and helpful. I appreciated their straightforwardness and quick responses throughout the process. Arnold was professional, fair and efficient - he made the deal happen with no runaround. Rey ensured I was taken care of, even sending the car back to detail since it didn't meet his expectations. David's knowledge made the finance portion quick and painless, by smoothing out all of the numbers. Mike and Christian were willing to help in anyway making sure I was comfortable and happy. It was a pleasure working with the entire group, as they made car buying fun. Thanks again, guys! More
by seen
Employees Worked With
Arnold Tavizon, Rey Mendoza, David Thompson, Mike Aguilar, Christian, Arnold Tavizon, Cristian Herrera, Michael Aguilar, David Thompson
May 11, 2018
2018 Mustang purchase I recently went to Camelback Ford to buy a 2018 Ford Mustang. My salesman's name was Gregory Imanirabaruta or Greg for short. He was amazing! I was I recently went to Camelback Ford to buy a 2018 Ford Mustang. My salesman's name was Gregory Imanirabaruta or Greg for short. He was amazing! I was a little nervous about such a huge decision and purchase and Greg made the experience the best one I have had in my lifetime at a car dealership! Herb the General Manager was great throughout the whole purchase as was his entire team there! I would highly recommend this dealership to anyone looking to buy Ford! Oh and the Mustang is incredible as well! More
by andrew_vando
Employees Worked With
Herb and Gregory Imanirabaruta, Natasha Feagins
May 08, 2018
Exactly what we wanted, no less, no more. In 2001 we bought our F-150 and had a good experience then. This visit from beginning to end, Edgar Pernalate, listened to what we wanted. In the end In 2001 we bought our F-150 and had a good experience then. This visit from beginning to end, Edgar Pernalate, listened to what we wanted. In the end he delivered. All the staff was very helpful. We really appreciate you. More
by Elnorbiz62
Employees Worked With
Edgar Pernalete, Edgar Pernalete
May 01, 2018
Motor Work Jacob Stokes at Camelback Ford took care of my car promptly after I had an engine failure! They Replaced my Motor free of Charge thanks to warranty! Jacob Stokes at Camelback Ford took care of my car promptly after I had an engine failure! They Replaced my Motor free of Charge thanks to warranty! More
by Falloutnv123
Employees Worked With
Jacob Stokes
