Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Jose was great but unfortunately the service technicians apparently take no pride in their work. It has taken 2 visits and work still not completed. apparently take no pride in their work. It has taken 2 visits and work still not completed. More
I will never buy another Ford and I would definitely buy from this owner of this dealership that owns a few dealerships in the downtown Phoenix area including Showcase Honda which I bought two cars previous from this owner of this dealership that owns a few dealerships in the downtown Phoenix area including Showcase Honda which I bought two cars previously. Camelback Ford is the stereotypical "used car dealership" with their sales tactics. Never never never buy a new or used car from these people. More
We have purchase serveral new cars and trucks over the years, But have never had as GOOD experience that we had with this dealership.They show how important it is to treat there customers, Before we stop years, But have never had as GOOD experience that we had with this dealership.They show how important it is to treat there customers, Before we stopped by Camelback Ford we had all ready been to other dealerships including the ford dealer in our hometown( Galpin ford), Camelback ford we felt welcome the minute we stepped out of our truck. The manager nick introduce us to Antonio Dominguez he is a well exprienced and very helpful he answered all our question and calls us to see if everything is going well with our New Ford Explore. Thank you this has made Camelback Ford the dealership that we will choose , we have told our friends and family they should see Camelback Ford for and new/used car they are looking for.THANKS AGAIN Camelback Ford Nick and antonio. More
They lied about the price, and had to give us original quote (which they said they never gave us) when I brought in the paper that the used car mgr had written on. They advised the car had been serviced, quote (which they said they never gave us) when I brought in the paper that the used car mgr had written on. They advised the car had been serviced,everything checked out, car was cleaned and tires all replaced. When we got the car, within 1 week had to replace the brakes in the front. Within 6 weeks had to replace 2 fron tires--both worn on the part of the tire that faces inside, so it was not really visible easily. The back seat and rugs had not been cleaned, so I had to clean them. I would NEVER go back or recommend. Had our old car not broken down, and us being in immediate need of a car, we would have walked away, which wse started to do once. Should have trusted our instinct!! More
We were looking to lease a car and talked to several dealerships in the area. During those initial conversations Camelback Ford were the cheapest and went that extra mile (literally) to find the car I w dealerships in the area. During those initial conversations Camelback Ford were the cheapest and went that extra mile (literally) to find the car I wanted. We had some initial reservations due to different people providing different answers and a little bit of disorganization however this was resolved once we got a little further in to the process - Eli and Nick helped a lot with this. The negotiations were reasonably friendly and we were happy with the service we received. The only minor negatives - and this may be true for all dealerships - was the amount of time we had to spend in the dealership waiting. Overall I'd recommend this dealership and believe they are much, much better than the only other dealership I've dealt with in the area, Bell Honda (I wouldn't go near this dealership again if someone paid me). More
Everyone was very helpful. They went out their way to make me comfortable, even picking up lunch for me as it took a while to get everything done. I would buy another car here in a minute. Antonio has fo make me comfortable, even picking up lunch for me as it took a while to get everything done. I would buy another car here in a minute. Antonio has followed up since I bought the car. More
Because they really help me to get the price that I’m very comfortable to pay to the car that I wanted. To my Sales Rep Powel Wojciechoski thank you bro for all the explanation about the car prices and f very comfortable to pay to the car that I wanted. To my Sales Rep Powel Wojciechoski thank you bro for all the explanation about the car prices and features. He’s friendly, knowledgeable and professional. To all that I spoken with thank you very much. More
Do not EVER purchase a vehicle from this dealer. I paid with a cashier check in full for a vehicle September 1,2012. I was told after fluids were replaced I could pick up the car which would be no later th with a cashier check in full for a vehicle September 1,2012. I was told after fluids were replaced I could pick up the car which would be no later than September 5th. As of October 5,2012. I still don't have the car, no one supposedly knows where the car is and the GM is refusing to give me my money back. Theft by deception...I do think so. These people have the nerve to tell me if I bring them more money they will find another car for me! Trying to screw over a single mom...I think so. Now I am spending more money obtaining legal counsel to get my money back in addition to the 2 insurance payments on a car I NEVER drove off the lot! Stay away from this SHADY dealership More
The experience I had with the salesman (Antonio Dominguez), management staff (Ed Savage and Mike Kildoo) and lastly, finance manager (Marcus Fortense) was a great experience. I did not feel pressur Dominguez), management staff (Ed Savage and Mike Kildoo) and lastly, finance manager (Marcus Fortense) was a great experience. I did not feel pressured, nor stressed out about purchasing this vehicle. The transition went extremely well. I would and will recommend that all my friends and family who are in the market for a vehicle visit your dealership. Thanks Camelback Ford for giving me the great customer service I expected and deserve. More
I am very pleased with my recent new vehicle purchase experience with Camelback Ford. John Hickey, my sales representative, was very friendly, knowledgeable and professional. I appreciated his no-press experience with Camelback Ford. John Hickey, my sales representative, was very friendly, knowledgeable and professional. I appreciated his no-pressure sales approach. I had spoken to John the night before about the vehicle I was interested in. When I went to the dealership the next day to test drive the vehicle, John delivered on everything we had discussed and our deal was finalized shortly thereafter. A big thanks to John Hickey and everyone I dealt with at Camelback Ford. More







