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Camelback Ford

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,670 Reviews
Located in the heart of Phoenix, Camelback Ford has proudly served Arizona drivers by providing exceptional customer service, an outstanding selection of new and pre-owned vehicles, and a dealership experience built on honesty, transparency, and respect. Whether you're visiting from Phoenix, Scottsdale, Glendale, Tempe, Mesa, or anywhere throughout the Valley, our team is committed to making every visit easy, enjoyable, and rewarding. From America's best-selling F-Series trucks to the legendary Mustang, Bronco, Explorer, Maverick, Ranger, Super Duty and Ford's growing lineup of electric vehicles, Camelback Ford offers something for every lifestyle and budget. Our knowledgeable sales and finance professionals work to help you find the right vehicle and financing solution with a straightforward, no-pressure approach. Our commitment continues long after the sale. Camelback Ford is home to a state-of-the-art service center staffed by factory-trained technicians who use genuine Ford parts and the latest diagnostic equipment to keep your vehicle performing at its best. Whether you need routine maintenance, warranty repairs, diesel service, or major mechanical work, you can count on our experienced team to deliver quality workmanship and exceptional care. As a proud member of the Phoenix community, Camelback Ford is honored to support organizations and events that make a positive impact throughout Arizona. We believe being a great dealership means more than selling vehicles—it means building lasting relationships, giving back, and earning our customers' trust every day.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,670 reviews

November 23, 2025

I had a great experience at Camel back Ford. From Brock my salesman, to Dom the sales manager, and Omar in finance. Everyone was very friendly and helped me work out a great deal on the truck I More

by jayroddrumz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock, Dom, and Omar. All 5 stars I did not work with Steve or Britney.
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Dec 09, 2025 -

Camelback Ford responded

Thank you for the wonderful feedback! We're thrilled that Brock, Dom, and Omar provided exceptional service and helped you get a great deal on your truck. Your positive experience means a lot to us at Camelback Ford, and we look forward to serving you again!

November 22, 2025

The sale process was fine but when I came to pick it up the next day I learned they had identified the wrong vehicle for all of my paperwork with the wrong VIN number. I had to wait two additional days to More

by STEVEHAUSSER
Recommend Dealer
Yes
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Dec 09, 2025 -

Camelback Ford responded

Your input is valuable to us, and we understand your frustration. We're glad the sales process went smoothly, and we recognize that having to wait additional days for your vehicle to be prepared was not the experience you were expecting. We appreciate your patience while we worked to get everything corrected. Your feedback helps us identify areas where we can strengthen our processes to ensure accuracy from the start. Please reach out to Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com so we can discuss your experience further.

November 21, 2025

Great experience all around. They made the buying process easy and painless. Highly recommend them. More

by jnelson31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett, Omar
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Dec 03, 2025 -

Camelback Ford responded

We deeply cherish your feedback about making the purchasing journey smooth and straightforward. It means so much to us at Camelback Ford when customers have such positive experiences with our team. We take pride in creating a hassle-free environment where our customers feel comfortable and confident throughout their visit. Your recommendation truly speaks to our commitment to excellent service, and we're grateful you chose to share your experience with others.

November 16, 2025

Fairly quick and painless Eva was great and made the process easier Would deal with them again More

by waytomuch8
Recommend Dealer
Yes
Employees Worked With
Eva
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Nov 25, 2025 -

Camelback Ford responded

We are absolutely thrilled to hear about your positive experience with us. It's wonderful to know that your visit was efficient and smooth, and that Eva provided excellent service that made everything easier for you. Your feedback means a great deal to our team at Camelback Ford.

November 13, 2025

Absolutely professional Very respectful professional well-mannered excellent talent and knowledge of their field and really helped the customer More

by rayoflight22.88
Recommend Dealer
Yes
Employees Worked With
Marcus
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Nov 20, 2025 -

Camelback Ford responded

Thank you immensely for taking the time to share your wonderful experience with us. We are truly pleased to hear that our team demonstrated such professionalism and respect during your visit. Your recognition of our staff's expertise and talent in their field means the world to us. At Camelback Ford, we strive to provide exceptional service while ensuring every customer feels valued and well-cared for. We appreciate you highlighting how our team went above and beyond to assist you. Your positive feedback motivates us to continue delivering the high-quality service that sets us apart.

November 12, 2025

Everyone was a pleasure to work with. Very reasonable and respectfully. Made the buying process simple and painless. More

by dskunza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bova, Marcus Dominish
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Nov 20, 2025 -

Camelback Ford responded

Your positive experience means so much to us at Camelback Ford. We are thrilled to hear that our team created such a wonderful impression and that you found everyone enjoyable to work with. It is wonderful to know that we provided fair pricing and treated you with the respect you deserve. Making car purchases straightforward and stress-free is exactly what we strive for with every customer. Thank you for taking the time to share your experience with us.

November 12, 2025

I liked working with John he was a very helpful person and answered all my questions More

by MBMATTMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Marcus
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Nov 20, 2025 -

Camelback Ford responded

We are thrilled to hear about your positive experience working with our team member. It sounds like you received the helpful service and thorough answers to your questions that every customer deserves. Your feedback about having someone who was genuinely supportive during your visit means a great deal to us at Camelback Ford. We appreciate you taking the time to share your experience and are grateful for your business.

November 11, 2025

Very welcoming from beginning to end of experience. Steve, our sales person, was very knowledgeable and professional. He kept us informed all along the way, from ordering process to picking up car. Wil More

by rlent4
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 20, 2025 -

Camelback Ford responded

We are utterly delighted to hear about your wonderful experience with us from start to finish. It's fantastic to know that you felt welcomed throughout your entire journey and that our team kept you well-informed during both the ordering and pickup process. Your kind words about the knowledgeable and professional service you received truly mean the world to us. We're honored that you would recommend our services to others, and we look forward to serving you again in the future at Camelback Ford.

November 11, 2025

Really good service, very loving, very welcoming and gave me such a great deal. Definitely coming back again. More

by rubilandscaping2289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhon
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Nov 20, 2025 -

Camelback Ford responded

We greatly appreciate your wonderful feedback about the exceptional service you received. It's heartwarming to know that our team made you feel so welcomed and valued during your visit. We're thrilled that you found such great value in your experience with us and that everything exceeded your expectations. Your kind words about the caring approach our team provided truly mean the world to us. We look forward to serving you again and continuing to provide the same outstanding experience in the future.

November 11, 2025

Trey was great, answered all the questions I had and provided great service. Robert in accounting was also great and did a great job adding all the warranties and gap I needed. More

by Abe
Recommend Dealer
Yes
Employees Worked With
Trey Mathews
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Nov 20, 2025 -

Camelback Ford responded

We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that you received excellent service and had all your questions thoroughly answered during your visit. We're particularly pleased that our accounting department was able to help you secure the warranties and gap coverage you needed. Your feedback about the quality of service provided by our staff means a great deal to us at Camelback Ford. We truly value customers like you and appreciate you taking the time to share your experience with others.

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