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Camelback Ford

Phoenix, AZ

4.6
1,436 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,436 reviews

July 15, 2025

Jessica es la mejor vendedora de camelback Ford,siempre con su carisma y atenta en poder servir a los clientes.gracias jessica por tu atencion incondicional More

by alexia375529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Camelback Ford responded

Nos emociona saber que Jessica le brindó un servicio excepcional gracias a su enfoque carismático y su atención dedicada hacia nuestros clientes. Su reconocimiento a la atención incondicional que recibió significa mucho para todo nuestro equipo. Nos enorgullece contar con colaboradores que ofrecen constantemente un servicio sobresaliente y hacen sentir valorados a nuestros clientes. Sus comentarios nos ayudan a reconocer la dedicación que nuestro personal pone en cada interacción, y esperamos seguir atendiéndole con el mismo nivel de excelencia.

July 12, 2025

Super helpful and responsive. Answered all our questions. Rick was fantastic to work with and was always available. More

by kevinaa1109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Silverman
Jul 14, 2025 -

Camelback Ford responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that our team was able to provide you with the helpful and responsive service you needed. It's wonderful to know that Rick went above and beyond to answer all of your questions and remained accessible throughout your experience with us.

July 12, 2025

Very poor customer service and do not honor their word. Made promises that they could not deliver on. More

by steve.colla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brett
Jul 15, 2025 -

Camelback Ford responded

Providing excellent customer service and following through on our commitments are top priorities for us, and it’s clear we missed the mark in your case. We take your concerns seriously and would like the opportunity to understand exactly what happened please reach out directly to our Customer Relations Manager, Jill Omann, at 602-240-5608 or Jomann@camelbackford.com.

July 11, 2025

Friendly good service and helpful good about giving you assistance when needed and good aditued. More

by datnuck52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Camacho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shaff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Camelback Ford responded

Thank you for taking the time to share your experience. We appreciate your kind words about our friendly service and helpful team. It means a great deal to know that our staff provided you with the assistance you needed and maintained a positive attitude throughout your visit.

July 11, 2025

We had a great experience. Everything was seamless no issues or concerns with this purchase. More

by RUSSELLJAMES714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Camelback Ford responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your purchase went smoothly from start to finish. Your feedback about the seamless process means a lot to our team.

July 06, 2025

Joseph was helpful and attentive. Joseph was helpful and attentive and displayed proper sales skills as well as some out of the box thinking to make the deal. More

by WILLIAMSNICOLE029
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 10, 2025 -

Camelback Ford responded

We truly appreciate you taking the time to share your positive experience with us. It's wonderful to hear that Joseph provided such helpful and attentive service during your visit. We're especially pleased that his sales approach and creative problem-solving made a difference in completing your transaction successfully. Your feedback about Joseph's dedication to finding solutions means a great deal to our team. Thank you for choosing Camelback Ford Parts, and we look forward to serving you again in the future.

July 06, 2025

I was treated very well. Everything was clear & punctual. Richard Silverman is an excellent salesman. More

by afsbruce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Silverman, Thomas Knox
Jul 10, 2025 -

Camelback Ford responded

We are delighted to hear about your positive experience with us! It's wonderful to know that everything was clear and punctual during your visit. We're especially pleased that Richard Silverman provided you with excellent service as your salesman. Your feedback about being treated very well means a great deal to our team. Thank you for taking the time to share your experience with us.

July 02, 2025

I scheduled a service appointment to handle a recall and change the oil. We were given free oil changes at the time of purchase. I was given a 1-2 hour service time frame. 1 1/2 hours in to waiting, the ser More

by lacks-charter.8r
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
didn't work with the Sales Dept
June 29, 2025

Wonderful experience my saleswoman Sara was amazing and her boss Dom was awesome Also Sam the finance manager rocks. Thank you for the amazing experience. Highly recommend More

by AARONJMAURER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Schmoker
June 28, 2025

Thanks to michelle she do a good work to help me thanks for that I appreciate 🙏 More

by chitotorres25
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle