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Camelback Ford

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,565 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,565 reviews

April 26, 2025

Working with Greg was a fantastic experience. He made the entire process very seamless and transparent. He answered all of my questions and made sure to follow up with me. He made the experience More

by samandruszkiewicz
Recommend Dealer
Yes
Employees Worked With
Greg
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Apr 28, 2025 -

Camelback Ford responded

Thanks for the awesome feedback, Sam! We're thrilled to hear that Greg provided such a seamless experience. Your satisfaction is our priority, and we look forward to helping you again in the future! Enjoy your new car!

April 26, 2025

Camelback ford hit a home run for me. My salesman Anthony, was attentive, made me feel comfortable, and didn’t try to sell me. Great experience with buying my new Bronco More

by JBYERS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 28, 2025 -

Camelback Ford responded

Thanks for the awesome feedback! We're thrilled to hear that Anthony made your experience enjoyable and stress-free. Enjoy your new Bronco, and we look forward to seeing you again!

April 23, 2025

Respect, courteous, performed as promised. Pleasure to do business. Would purchase again. Greg was great. More

by AV8VIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg.
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Apr 24, 2025 -

Camelback Ford responded

Thank you so much for your kind words! We're thrilled to hear that your experience was respectful, courteous, and lived up to expectations. It’s wonderful to know that Greg made such a positive impression and helped make your visit a pleasure. We truly appreciate your business and would be honored to assist you again in the future!

April 23, 2025

No communication. Sloppy management Vehicle wasn't ready at all . When we were told it was . A 6 hour detail . Unexpectedly bad service More

by peepers01
Recommend Dealer
No
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Apr 24, 2025 -

Camelback Ford responded

Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We would like to speak with you to discuss this further, but we are unable to find your contact information using this screen name. Please reach out to Jill Omann, our Customer Relations Manager, at 602-240-5608, so we can better understand what happened and work towards resolving the issue. Your satisfaction is important to us, and we would appreciate the opportunity to make things right.

April 23, 2025

Very good customer service Great experience ordering and always kept ne on the loop Very good More

by SALAZAR0
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 24, 2025 -

Camelback Ford responded

Thank you for the great feedback! We're so glad to hear that you had a positive experience and that we kept you in the loop throughout the process. We appreciate your trust and look forward to assisting you again!

April 23, 2025

Herb and his team are amazing. Transaction was smooth and efficient and we felt our business was valued. I would highly recommend Camelback Ford for any car purchase or service. St More

by JPUGH1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar in finance
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Apr 24, 2025 -

Camelback Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Herb, Steve, Omar, and Raela made your experience smooth and enjoyable. It's our goal to ensure that every customer feels valued, and we’re so glad you had such a positive experience with our team. We truly appreciate your recommendation and look forward to assisting you with any future car purchases or service needs. Thanks again for choosing Camelback Ford!

April 22, 2025

Very courteous and professional our salesman's John Ybarra and Omar were great I helping us More

by jlopez1nm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ybarra
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Apr 23, 2025 -

Camelback Ford responded

Thank you for your feedback! We're so glad to hear that John and Omar were courteous and professional, and that they were able to assist you in such a helpful way. We appreciate your support!

April 22, 2025

Fantastic service and very knowledgeable structuring our loan. Second vehicle we have purchased and will only send our friends and family here More

by DANNIE01WEST
Recommend Dealer
Yes
Employees Worked With
Britney and Anthony
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Apr 23, 2025 -

Camelback Ford responded

Thank you for the amazing feedback! We're thrilled to hear you had a great experience with the loan process and that this is your second purchase with us. We truly appreciate your trust and will be happy to assist your friends and family whenever they’re ready!

April 21, 2025

Good with negotiations and very quick . Wasn't able to get lower interest rate which was shocking . Didn't like that said they were going to put the down payment but took my funds from a pr More

by DANIELLER14010
Recommend Dealer
Yes
Employees Worked With
Corey
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Apr 22, 2025 -

Camelback Ford responded

Thank you for your feedback. We're glad the negotiations were quick, but we apologize for the confusion around the interest rate and down payment. We’ll make sure to review these areas and improve transparency moving forward. Your concerns are important to us, and we appreciate you bringing them up!

April 20, 2025

Sales and managers were great and super helpful with finding me a used car. Finance was an easy process compared to most dealerships. More

by bekahalice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom Fulton
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Apr 21, 2025 -

Camelback Ford responded

Thanks for the awesome feedback! We're thrilled to hear that our sales team and finance process made your car buying experience smooth and enjoyable. Enjoy your new ride!

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