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Camelback Ford

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,450 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,450 reviews

July 26, 2025

Super great and friendly staff. Helped me with everything I needed and didn't try and sell me on things I didn't need More

by RyanRooney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Camelback Ford responded

Your comments about our staff being helpful and supportive truly mean a lot to us. We take pride in understanding exactly what our customers need and providing honest guidance without any unnecessary pressure. It's wonderful to know that we were able to assist you with everything you were looking for while maintaining that genuine, straightforward approach.

July 25, 2025

I’m beyond frustrated and upset with the customer service especially with the lying finance manager who made me waste a lot of my time and kept trying to treat me dumb and that they kepted claiming that he w More

by Erick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan
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Aug 01, 2025 -

Camelback Ford responded

We understand how important transparency and trust are during such a significant process, and we regret that the finance manager’s actions did not meet those expectations. To address this matter promptly and personally, we encourage you to reach out directly to Jill Omann, our Customer Relations Manager. Jill is committed to resolving issues like yours and ensuring you receive the respect and service you deserve. You can contact her at 602-240-5608 or via email at Jomann@camelbackford.com.

July 23, 2025

Yesterday, I purchased a Ford Bronco from Camelback Ford, and I could not be happier with the staff and service. The staff were knowledgeable, professional and efficient. The dealership's selection of vehic More

by SCOTT.W.JOHNSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Buttes
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Jul 24, 2025 -

Camelback Ford responded

We are overjoyed to hear about your wonderful experience purchasing your Ford Bronco from Camelback Ford. We take great pride in providing efficient service and maintaining an impressive vehicle selection for our customers. We're thrilled that you're completely satisfied with your new Bronco and the entire purchase process. Thank you for choosing us and for taking the time to share your positive experience.

July 21, 2025

The dealership was very clean, punctual and very courteous. From the moment we started working with them, we knew we made the right choice. More

by SOLARTOMMY50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Wilson
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Jul 22, 2025 -

Camelback Ford responded

Thank you for taking the time to share your positive experience. We are delighted to hear that you found our facility well-maintained and that our team provided timely and respectful service throughout your visit. It means a great deal to us that you felt confident in your decision to work with Camelback Ford Parts from the very beginning.

July 21, 2025

Friendly staff that did what was necessary to help get my teenage daughter into a car with manageable payments. More

by ESREYNOLDS76
Recommend Dealer
Yes
Employees Worked With
Thomas Knox, Joseph (used car lot)
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Jul 22, 2025 -

Camelback Ford responded

We understand how important it is to find the right solution when helping a teenager get into their first car. It's wonderful to hear that our team was able to work with you to find something with payments that work for your family's budget. We truly appreciate your kind words about our staff's helpfulness throughout the process.

July 20, 2025

Brent greeted both my wife and I and introduced himself. He already had the vehicle that was chosen ready for us. Once inside, he and Eva were wonderful in checking up on us throughout the financial side. K More

by kyle.w.marshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent and Eva
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Jul 21, 2025 -

Camelback Ford responded

We are delighted to hear that our team provided such exceptional service from the moment you and your wife arrived. It's fantastic to know that your vehicle was prepared and ready for you, and that our staff took great care of you during the financing process.

July 16, 2025

Very professional and followed through on all commitments. Gave me the best price and the vehicle and for my trade. More

by CRAWFORD.CHRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Camelback Ford responded

We truly appreciate your recognition of our team's professionalism and commitment to delivering on our promises. It's wonderful to hear that we were able to provide you with competitive pricing on both your new vehicle purchase and trade-in value. Your satisfaction with our service means everything to us, and we're grateful for customers like you who trust us with their automotive needs. We look forward to serving you again in the future.

July 15, 2025

Jessica es la mejor vendedora de camelback Ford,siempre con su carisma y atenta en poder servir a los clientes.gracias jessica por tu atencion incondicional More

by alexia375529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Camelback Ford responded

Nos emociona saber que Jessica le brindó un servicio excepcional gracias a su enfoque carismático y su atención dedicada hacia nuestros clientes. Su reconocimiento a la atención incondicional que recibió significa mucho para todo nuestro equipo. Nos enorgullece contar con colaboradores que ofrecen constantemente un servicio sobresaliente y hacen sentir valorados a nuestros clientes. Sus comentarios nos ayudan a reconocer la dedicación que nuestro personal pone en cada interacción, y esperamos seguir atendiéndole con el mismo nivel de excelencia.

July 12, 2025

Super helpful and responsive. Answered all our questions. Rick was fantastic to work with and was always available. More

by kevinaa1109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Silverman
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Jul 14, 2025 -

Camelback Ford responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that our team was able to provide you with the helpful and responsive service you needed. It's wonderful to know that Rick went above and beyond to answer all of your questions and remained accessible throughout your experience with us.

July 12, 2025

Very poor customer service and do not honor their word. Made promises that they could not deliver on. More

by steve.colla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brett
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Jul 15, 2025 -

Camelback Ford responded

Providing excellent customer service and following through on our commitments are top priorities for us, and it’s clear we missed the mark in your case. We take your concerns seriously and would like the opportunity to understand exactly what happened please reach out directly to our Customer Relations Manager, Jill Omann, at 602-240-5608 or Jomann@camelbackford.com.

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