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Camelback Ford

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,662 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,662 reviews

May 01, 2026

A great start ruined by a high-pressure back room. ​The first half of my car-buying experience was wonderful. The sales team made things easy and straightforward. ​Regrettably, the second half was a More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Shaff
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Camelback Ford responded

We appreciate feedback regarding the vehicle purchasing experience and are pleased to hear positive comments about the sales process. We also recognize the importance of ensuring all aspects of the purchase experience are handled professionally, respectfully, and with clear communication. We remain committed to providing a transparent and customer-focused environment throughout every stage of the transaction. Please contact Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com for assistance.

April 28, 2026

Good buying experience. I was treated well. Buying process was smooth. We were in and out in 2 hours. More

by chris.caldera
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Apr 29, 2026 -

Camelback Ford responded

We are elated to hear about your wonderful experience with us. It means so much that you felt well cared for throughout your visit. We're thrilled the entire process went seamlessly and that we could make your time efficient - completing everything within two hours shows our team's commitment to respecting your valuable time. Your positive feedback truly motivates us to continue providing exceptional service to every customer who walks through our doors.

April 27, 2026

Steve was very helpful, not pushy, great to work with On top of the transaction from start to finish More

by TREN
Recommend Dealer
Yes
Employees Worked With
Steve schaff
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Apr 29, 2026 -

Camelback Ford responded

We greatly appreciate your feedback about your experience with our team. It's wonderful to hear that Steve provided such helpful service without being pushy and made your experience great to work with. We're pleased that he stayed on top of everything throughout your entire transaction from beginning to end. Your positive experience reflects the level of service we strive to provide at Camelback Ford. Thank you for taking the time to share your thoughts.

April 27, 2026

Ok except they kept switching deal. Also I was told by a female sales manager that she would have all weather floor mats sent but I didn't receive any information if they were going to More

by gottaride10931
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 29, 2026 -

Camelback Ford responded

We are glad to hear about your overall positive experience with us. We understand your concerns about the changes made during the deal process and recognize how important it is to maintain consistency throughout your visit. We also appreciate you bringing to our attention the matter regarding the all-weather floor mats that were promised but not followed up on properly. Your feedback helps us identify areas where we can improve our communication and follow-through on commitments made to our valued customers. We truly value your business and want to ensure every aspect of your experience meets your expectations.

April 27, 2026

He was attentive and assertive. He made sure that I was getting the best deal I could in my situation. Friendly and personable. More

by wgresh065
Recommend Dealer
Yes
Employees Worked With
Corey
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Apr 29, 2026 -

Camelback Ford responded

We are pleased to hear about your positive experience with our team member. Your feedback about receiving attentive and assertive service truly means a lot to us. We're delighted that our team member ensured you received an excellent deal that worked well for your specific needs. It's wonderful to know that you found the service both friendly and personable. Thank you for choosing Camelback Ford and for taking the time to share your experience with others.

April 26, 2026

Pleasant experience dealership was willing to work on the best possible deal, I've purchased my last three vehicles from Camelback Ford. More

by royadkinsjr
Recommend Dealer
Yes
Employees Worked With
Tre Mathew's
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Apr 29, 2026 -

Camelback Ford responded

We are utterly delighted to hear about your wonderful experience with us. Your loyalty over multiple vehicle purchases means the world to us, and we truly value the trust you have placed in our team. It brings us great joy to know that we were able to work together to find the best possible arrangement for your needs. Your continued partnership with Camelback Ford is deeply appreciated, and we look forward to serving you again in the future.

April 25, 2026

Tre was very good and treated us with dignity and respect He was just awesome More

by BRWITZ
Recommend Dealer
Yes
Employees Worked With
TRE
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Apr 29, 2026 -

Camelback Ford responded

We are excited to hear about your wonderful experience with us! It sounds like you received exceptional service that made you feel valued and respected throughout your visit. We truly appreciate you taking the time to share your positive feedback about the outstanding care you received. Your kind words about the dignity and respect shown to you reflect exactly the type of experience we strive to provide every customer. Thank you for choosing Camelback Ford and for sharing your experience with others.

April 23, 2026

Phenomenal Rick was incredible no pressure full of information GM followed up and was also very helpful More

by seamusmulloy
Recommend Dealer
Yes
Employees Worked With
Rick Silverman
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Apr 24, 2026 -

Camelback Ford responded

We are overjoyed to hear about your outstanding experience with our team. It sounds like Rick provided you with exceptional service by sharing valuable information while maintaining a pressure-free environment that allowed you to make informed decisions. We're also pleased that our GM took the time to follow up with you and provided additional assistance. Your feedback about the incredible service and helpful approach means so much to us. Thank you for choosing Camelback Ford and for taking the time to share your positive experience.

April 20, 2026

Great experience! ! I would purchase a vehicle in the future. Rick makes the buying experience seamless. More

by hgrobstein2
Recommend Dealer
Yes
Employees Worked With
Rick Silverman
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Apr 21, 2026 -

Camelback Ford responded

We appreciate you sharing this feedback and are glad to hear the experience felt seamless and easy from start to finish. Our goal is always to make the buying process straightforward and comfortable, and it means a lot to know that stood out. Thank you for choosing our dealership—we’d be happy to assist you again in the future.

April 19, 2026

My sales person Evva was great. The sales manager and finance staff were horrible. The finance guy was extremely rude and wanted to physically harm me because I did not purchase his More

by Tyler.evangelista
Recommend Dealer
No
Employees Worked With
My sales person Evva was great. The sales manager and finance staff were horrible
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Apr 23, 2026 -

Camelback Ford responded

We are disappointed to hear about your experience, as this is not the level of professionalism or respect we strive to provide during any part of the purchasing process. While we’re glad to hear your interaction with Evva was positive, your feedback regarding the conduct of our management and finance team is extremely concerning. We take matters like this very seriously, as every customer should feel safe, respected, and comfortable throughout their visit. We would appreciate the opportunity to speak with you directly and address this situation in more detail. Please contact Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com for further assistance.

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