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Camelback Ford
Phoenix, AZ
1,670 Reviews
Located in the heart of Phoenix, Camelback Ford has proudly served Arizona drivers by providing exceptional customer service, an outstanding selection of new and pre-owned vehicles, and a dealership experience built on honesty, transparency, and respect. Whether you're visiting from Phoenix, Scottsdale, Glendale, Tempe, Mesa, or anywhere throughout the Valley, our team is committed to making every visit easy, enjoyable, and rewarding.
From America's best-selling F-Series trucks to the legendary Mustang, Bronco, Explorer, Maverick, Ranger, Super Duty and Ford's growing lineup of electric vehicles, Camelback Ford offers something for every lifestyle and budget. Our knowledgeable sales and finance professionals work to help you find the right vehicle and financing solution with a straightforward, no-pressure approach.
Our commitment continues long after the sale. Camelback Ford is home to a state-of-the-art service center staffed by factory-trained technicians who use genuine Ford parts and the latest diagnostic equipment to keep your vehicle performing at its best. Whether you need routine maintenance, warranty repairs, diesel service, or major mechanical work, you can count on our experienced team to deliver quality workmanship and exceptional care.
As a proud member of the Phoenix community, Camelback Ford is honored to support organizations and events that make a positive impact throughout Arizona. We believe being a great dealership means more than selling vehicles—it means building lasting relationships, giving back, and earning our customers' trust every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,670 reviews
April 14, 2026
It was very easy. We had already spent time going over what would work for us on the car we wanted over the phone so when we arrived all of the paperwork was already p We had already spent time going over what would work for us on the car we wanted over the phone so when we arrived all of the paperwork was already prepared which was great. My husband and I loved how open the communication was, so we felt more comfortable with making the financial decision to go through with the purchase. More
by Kar2168759
Verified CustomerEmployees Worked With
Jeffrey rucker
April 14, 2026
Had an amazing experience purchasing my dream Raptor a few years ago. Paid off the loan early. Sold the truck and cancelled my extended car warranty. MPP states they electronically transferred the $3,798. few years ago. Paid off the loan early. Sold the truck and cancelled my extended car warranty. MPP states they electronically transferred the $3,798.53 prorated refund to Camelback on February 5 of this year. Since then I have made more than a dozen polite calls. Was bounced around between the new car sales team, finance and accounting department. Despite assurances that they would look into this and call me back, I have not received an answer. Nobody seems to want to take ownership of this issue. After leaving multiple polite voicemails with the people that the sales team said could solve my issue, I’m left with no answers. No calls back. Just promises from frontline staff, followed by transfers to voicemail boxes and silence. This is not an insignificant amount of money to me. Again, great buying experience but I feel like the ball has been dropped by a combination of MPP’s extended car warranty team and the accounting department at Camelback Ford. I also spoke with Ford Credit - they did two audits of their system. They cannot find a refund check in their system, which they tell me means the funds are sitting in Camelback Ford’s account. MPP says to talk to Camelback. Ford Credit says to talk to Camelback. Unfortunately, I live in Colorado now and can’t easily visit the dealership in person to resolve this - so I’m left with this frustrating runaround. I hate leaving this review, but I don’t know what else to do. Hopefully someone will do the right thing and get to the bottom of this. I trusted this dealership when I purchased the truck and extended warranty. Now I can’t recommend them based on the months of chasing this issue. More
by James
Employees Worked With
Omar
April 14, 2026
Very good attendance but the financial team don’t send me me contract vía email me contract vía email More
by INGCARLOS
April 12, 2026
Friendly and efficient They had the truck ready when I arrived. Mitch met me at the door. Explained everything. Priced my trade in. Delivered my new truck to my home arrived. Mitch met me at the door. Explained everything. Priced my trade in. Delivered my new truck to my home More
by ted32
Employees Worked With
Mitch
April 11, 2026
We have purchased 3 vehicles from camelback now and the process gets shorter every time. I would highly recommend this dealership. Their sales team is great and we always get great customer service. We process gets shorter every time. I would highly recommend this dealership. Their sales team is great and we always get great customer service. We have purchased cars throughout the years at other dealership and they have the process on point. More
by Gerald T
April 10, 2026
Worked well with staff. Will do business again. There was no hassle with price. Told them what I needed and that was it.. Did everything over the phone and they deliver the Will do business again. There was no hassle with price. Told them what I needed and that was it.. Did everything over the phone and they deliver the truck. More
by bill.protectiontermite
Employees Worked With
Tre
April 10, 2026
Salesman Brock was very knowledgeable and helpful clear through completion of delivery. Brock is a great asset to the company through completion of delivery. Brock is a great asset to the company More
by CCHRISTENSEN1974JS
April 06, 2026
Excellent experience! Mitch Heims was the key to the smoothest, most quickly expedited, most satisfactory vehicle purchase we have ever experienced. In addition, Mitch Mitch Heims was the key to the smoothest, most quickly expedited, most satisfactory vehicle purchase we have ever experienced. In addition, Mitch went above and beyond to deliver the vehicle to our door in Oro Valley. We have the exact vehicle we wanted in model, trim and engine at a very satisfactory price. Mitch is a veteran pro in his trade Truly a pleasure to do business with him! More
by riverrateleanor
Employees Worked With
Mitch Heims
April 06, 2026
Laid back, not forced, accommodating, personable I went in for a specific vehicle type and they worked to find the exact match that day and fulfill my time crunch in for a specific vehicle type and they worked to find the exact match that day and fulfill my time crunch More
by SKINDOC22
Employees Worked With
Jeffery
April 05, 2026
Austin, Mikel, Omar, and Brittany were amazing to work with easiest car buying experience I’ve ever had! I highly recommend Camelback Lincoln. with easiest car buying experience I’ve ever had! I highly recommend Camelback Lincoln. More
by marypatmayberry
Employees Worked With
