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Camelback Ford
Phoenix, AZ
1,647 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,648 reviews
Verified Customer
August 19, 2024
Very accommodating, made everything very easy. Polite,and prompt,very patient. Did not have to go into dealership, all done online and on phone. Polite,and prompt,very patient. Did not have to go into dealership, all done online and on phone. More
by jwigg11306
Employees Worked With
Manny Verra, peter..
August 18, 2024
Our sales person Antonio (AJ) and Ms. Cedillos were very efficient at communicating the sales process. They were both very transparent and broke everything down to the number. Cedillos were very efficient at communicating the sales process. They were both very transparent and broke everything down to the number. More
by JCVIIROCHAVEZ
Employees Worked With
Antonio( AJ) Stephanie Finley, Ms. J. Cedillos
August 17, 2024
The sale and financing were handled fine, but I have noticed a couple of issues since purchasing the car, including super dim lights. I mentioned this to someine who called checking on my experience. I noticed a couple of issues since purchasing the car, including super dim lights. I mentioned this to someine who called checking on my experience. I was told service would follow up with me. This never happened. When I finally called service I was basically told they have no appointments period and they would put me on a waiting list. I have no info on my extended warranty, can't get issues fixed, and am stuck with a car I can't drive at night. I understand you buy a used car as is, but feel like you should have a way of at least getting help when you find an issue with the car, especially when I was told it was checked for issues before sale. At the very least, if there is no available help, staff should at least be able to provide info on where to go for service instead of having new buyers just feel completely abandoned after purchasing a car. It definitely makes it seem like the dealership just wants your money but doesn't care about their customers after the transaction is made. More
by kwoolste
Employees Worked With
Travis in finance
August 15, 2024
Great people and we really appreciated their honesty and kindness. Mr. Silverman and Mr. Woodard were the bomb. Thank you for a good experience!!! kindness. Mr. Silverman and Mr. Woodard were the bomb. Thank you for a good experience!!! More
by kevingrassel63
Employees Worked With
Mr. Silverman
