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Camelback Ford
Phoenix, AZ
1,382 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,382 reviews
March 03, 2019
Best deslership for new vehicle sales and for service Josh made my purchase of new truck straightforward and relatively painless. He listened to what I wanted and what I could afford and put me in EXACTL Josh made my purchase of new truck straightforward and relatively painless. He listened to what I wanted and what I could afford and put me in EXACTLTY the right new truck. I could not be more satisfied with the entire experience. I have and will continue to recommend Camelback Ford to others. More
by Eddiekitty
Employees Worked With
Joshua Miller
March 02, 2019
Good Experience Mike was helpful and knowledgeable and good to work with. Nice and easy experience at Camelback Ford. We are looking forward to enjoying our new Exped Mike was helpful and knowledgeable and good to work with. Nice and easy experience at Camelback Ford. We are looking forward to enjoying our new Expedition for many years yo come. More
by PhoenixFamily
Employees Worked With
Mykoal Deshazo
March 01, 2019
Worst service ever. spent over 50k on a truck just to get terrible service and be lied to. Would recommend this dealership to anyone. Got me to change a previous review b spent over 50k on a truck just to get terrible service and be lied to. Would recommend this dealership to anyone. Got me to change a previous review by trying to bribe me and after I changed the review they never would call me back. Pathetic More
by BryanR
Employees Worked With
Joshua Miller
March 01, 2019
Shopping comfortably After shopping around at other dealerships I am glad I stumbled into Camelback Ford. Anthony made me feel comfortable. I didnt feel like he was trying After shopping around at other dealerships I am glad I stumbled into Camelback Ford. Anthony made me feel comfortable. I didnt feel like he was trying to make a sale. More like he really wanted to help me find the perfect car to meet my needs. I decided I was going to buy a car from there the moment I started talking to Anthony. He was honest and helpful. He admitted to being new but honestly we couldn't even tell. Thank you Anthony for being so helpful and courteous. More
by Grace
Employees Worked With
Eric Steffes, Blake Lichty, Anthony DeMore
February 28, 2019
Prepaid Maintenance Plan, would not honor full amount. Purchased the MPP maintenance plan when buying the Mustang. Brought car in for 3rd oil change. Upon completion of the service, advisor informed me th Purchased the MPP maintenance plan when buying the Mustang. Brought car in for 3rd oil change. Upon completion of the service, advisor informed me that I had to pay $86, because MPP would only cover $40 of the cost. After informing Brandon that I have not had to pay on my prior oil changes. After debating with Brandon & Customer Service. They dropped it to $65, I paid my $65 and left. Took 2 weeks to get my contract honored and repaid my $65. Also Brandon said I needed a 4 wheel Alignment. I informed Brandon to check my car history. It was performed 5K miles ago. Sales pitch! To add, each visit during the last 3 years I have had 3 different service advisors? This day was the worst customer service experience I have experienced and I will not be back. Like there motto states. "Your Gonna Love It" I did not. More
by Jeff123
Employees Worked With
Brandon
February 25, 2019
Everybody was very nice and the process of buying a car was The process was quick and easy ,everyone 2as very nice and made buying a car a pleasure, would definitely buy from Camelback Ford again and recommend The process was quick and easy ,everyone 2as very nice and made buying a car a pleasure, would definitely buy from Camelback Ford again and recommend Camelback ford More
by Melody12
Employees Worked With
Eric Steffes, Joshua Miller, Arthur Berger
February 24, 2019
Awesome Had a great experience at this dealership and with all that I had contact with. Very thorough. Took their time with you and answered any questions I h Had a great experience at this dealership and with all that I had contact with. Very thorough. Took their time with you and answered any questions I had. Troy Crowe,Todd Beck and Blake Lichty would get 10 stars if that was an option. More
by Kathys 19view
Employees Worked With
Troy Crowe and Todd Beck. They get 5 stars from me. If I could give them 10, I would, Blake Lichty
February 24, 2019
Trade in experience / Working with Anthony Anthony was excellent in every way from start to finish. He was kind, understanding, very attentive and SO patient, even when the sales manager abrupt Anthony was excellent in every way from start to finish. He was kind, understanding, very attentive and SO patient, even when the sales manager abruptly interrupted him at one point, which we found incredibly rude and off putting, Anthony continued to handle himself with dignity and professionalism. We were so impressed by him already but that situation shouldn’t have happened and he couldn’t have handled it better in front of his customers. It wasn’t an easy process and he couldn’t have been nicer throughout its entirety. He genuinely helped put my mind at ease, more so than anyone else involved and I couldn’t be happier that I ended up with him as my salesman and would come back in a heartbeat to go through him again in the future for more vehicle purchases. More
by Megan Arey
Employees Worked With
Mike (finance), Anthony DeMore
February 23, 2019
Great experience here! I bought a used car in the used car department from Omar Montiel and I had an amazing experience. They worked with me a bunch to get the price I wante I bought a used car in the used car department from Omar Montiel and I had an amazing experience. They worked with me a bunch to get the price I wanted and I highly recommend this dealership. Please go see them! More
by Mattmylan
Employees Worked With
Omar Montiel
February 22, 2019
Amazing experience. I had the most amazing, hassle free experience at Camleback Ford. Robert was on top of everything and provide the best customer service EVER!!!He knew I had the most amazing, hassle free experience at Camleback Ford. Robert was on top of everything and provide the best customer service EVER!!!He knew exactly what I wanted and what I needed and got me exactly the Perfect Ford Fusion!!!Thanks Robert Ochoa!!! The finance department was quick and hassle free. They knew I was on a time crunch and Sabeur got me in and out in no time!!! Head on over and ask for Robert he'll take care of you. More
by Paul-Ford Fusion 2019
Employees Worked With
Sabeur Abidi, Robert Ochoa
