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Camelback Hyundai
Phoenix, AZ
761 Reviews
Here at Camelback Hyundai our mission is to provide our new family members with a Truly Exceptional experience!
With an extensive inventory of New and Pre-Owned vehicles, award winning service departments, and many flexible financing options; we proudly help the whole Valley find their perfect car!
Out team members work diligently to provide our valued customers with a seamless, enjoyable experience for everyone who visits one of our beautiful stores. We want customers for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 761 reviews
May 30, 2019
NEW CAR PURCHASE Lee was such a great HELP, Very nice, kind and being patient with me, kept making up my mind which car I want, took me about 4 hours to decide, Love m Lee was such a great HELP, Very nice, kind and being patient with me, kept making up my mind which car I want, took me about 4 hours to decide, Love my New Hyundai, Thank you. More
by millie
Employees Worked With
Lee Moise
May 30, 2019
Bad Service Department Ira Wolfson at Camelback Hyundai service department is a service manager that could have done things differently today and actually helped a customer, Ira Wolfson at Camelback Hyundai service department is a service manager that could have done things differently today and actually helped a customer, but instead, he chose to not agree with the customer. In my case, I bought a Honda Sonata back in 2016 from Camelback Hyundai and my skid plate on my car came undone about 3 months ago and instead of replacing the plate and damaged part they chose to use zip ties instead. The other day I was driving home from work and what would you know those ties came loose and the plate fell, this time it completely came off along with the right wheel well cover leaving me on the freeway with rush hour traffic trying to get it without getting hit. He didn't even keep in mind or even consider that my life was at risk trying to retrieve a part. Today they told me that they would not replace the plate as it was not of their doing, but see it was because they didn't properly secure it the first time, instead they used zip ties instead of real fasteners. This is the email I received from Ira today stating "The temporary repairs lasted an excess of 8,000 miles, I would say you got your money’s worth which was zero cost to you, the consumer." WOW! As you can see they failed to replace the part and could have fixed this in the first place as he even stated "temporary fix". I have a warranty on the vehicle, yet this is a supposed part that is not covered even though it is used to protect the engine from debris and keep other parts from damage. I am sorry Ira but you have failed in your customer service department and instead of helping a customer with something that should have been covered you chose to present me with a cost for something that I had no control over, something you as a service department should have fixed right the first time. I will not be using Camelback Hyundai for any service from here on out and warn others to stay away as they don't truly care about the customer. More
by mikecampbellme
Employees Worked With
. ., . ., Joe Esposito, Teara Canning, . .
May 28, 2019
Acceptable prior to sale, void of customer service after The salesmen were excellent prior to signing the documents, but the customer service has been poor since, being forwarded to voice-mail boxes that do The salesmen were excellent prior to signing the documents, but the customer service has been poor since, being forwarded to voice-mail boxes that do not return the call. Misinformation prior to sale. More
by Peeshnehad
Employees Worked With
. ., . ., . .
May 22, 2019
First new car for college grad Kyle helped us select and purchase my daughters first new car; a Hyundai Accent. It was a good buying experience. Daughter is happy with the car and d Kyle helped us select and purchase my daughters first new car; a Hyundai Accent. It was a good buying experience. Daughter is happy with the car and dad is happy with the price and no pressure sales and financing approach from the dealer. Thanks. More
by Marksalazar
Employees Worked With
Kyle
May 22, 2019
First new car purchase This being my first new car purchase, I was very nervous. Tammi Jarrin was amazingly kind and patient with me through the entire process. I will def This being my first new car purchase, I was very nervous. Tammi Jarrin was amazingly kind and patient with me through the entire process. I will definitely be recommending Camelback Hyundai and Tammi to my friends and family. More
by Kymberli
Employees Worked With
Tammy Jarrin, Thomas Swiech
May 19, 2019
bEST CAR BUYING EXPERIENCE EVER! Tammy WAS SUCH A GREAT HELP! SHE LISTENED TO ME AND HELPED ME FIND THAT PERFECT AR TO MEET ALL MY FAMILIES NEEDS! SHE MADE THIS WHOLE PROCESS EASY AND Tammy WAS SUCH A GREAT HELP! SHE LISTENED TO ME AND HELPED ME FIND THAT PERFECT AR TO MEET ALL MY FAMILIES NEEDS! SHE MADE THIS WHOLE PROCESS EASY AND TREATED ME LIKE A FRIEND AND NOT JUST A SALE! More
by Jade24
Employees Worked With
Tammy Jarrin
May 18, 2019
Lesson Learned Positive feedback - nice SUV, good sales representative, delivered car to my house, 0% interest loan, taught me a lesson how not to buy a car in futur Positive feedback - nice SUV, good sales representative, delivered car to my house, 0% interest loan, taught me a lesson how not to buy a car in future. Negative feedback- lure you in with low price with all the discounts available even if they do not apply to you, have hidden fees, cannot get back a phone call from financial manager. Summary - will I go back and buy another car from them? - NO! More
by Vika
Employees Worked With
Michael Reiter, Sawyer Liao, Gary Cashing
May 17, 2019
Great experience I worked with josh although I don’t get a car I gained a lot of insight about the dealer ship josh was friendly and willing to help with all questions I worked with josh although I don’t get a car I gained a lot of insight about the dealer ship josh was friendly and willing to help with all questions and concerns. More
by Tsmalley
Employees Worked With
Joshua Brooks
May 15, 2019
Great communication And easy to work with I got an amazing deal compared to other dealerships and Joshua was very easy to work with. He was friendly and made sure I was aware of everything I n I got an amazing deal compared to other dealerships and Joshua was very easy to work with. He was friendly and made sure I was aware of everything I needed to be aware of. More
by Michealaj6
Employees Worked With
Joshua Brooks
May 15, 2019
Satisfied customer My very knowledgeable, patient and honest salesman made the whole buying experience smooth, effortless and quick. Thank you for making everything so e My very knowledgeable, patient and honest salesman made the whole buying experience smooth, effortless and quick. Thank you for making everything so easy for me More
by Cargirl123333
Employees Worked With
Joshua Brooks
