Camelback Hyundai
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,028 reviews
Awesome! very professional and customer service driven. I love how straightforward the process is; and like the inspection process. Very transparent. very professional and customer service driven. I love how straightforward the process is; and like the inspection process. Very transparent. More
Fast, efficient, and friendly. The loaner car was much appreciated and I liked that it was the same model as I had dropped off. Usually, a loaner is a big step down from my vehicle The loaner car was much appreciated and I liked that it was the same model as I had dropped off. Usually, a loaner is a big step down from my vehicle. More
Dakota was kind, professional, and efficient. He was willing to assist me with questions that I had quickly and without fuss. I appreciate his time and I recommend him for your Hyundai needs. He was willing to assist me with questions that I had quickly and without fuss. I appreciate his time and I recommend him for your Hyundai needs. More
Worst car buying experience of my life. They messed up my paperwork, tried to get me to pay my deposit twice, and made excuses. Brian, the salesman, was more concerned with hitting the bong They messed up my paperwork, tried to get me to pay my deposit twice, and made excuses. Brian, the salesman, was more concerned with hitting the bong than doing his job. Terribly unprofessional. More
I have to say, my experience with a sales team member at Camelback Hyundai was so strange that I keep thinking back to it even though I purchased elsewhere. At first they pestered me with emails, and wo Camelback Hyundai was so strange that I keep thinking back to it even though I purchased elsewhere. At first they pestered me with emails, and wouldn't budge on price. But the weirdest part was this email I received: “I have prayed and believed for a miracle on this deal. You are my miracle, my encouragement to keep moving. Give me the honor to remember you for the rest of my life on this deal. I have prayed and prayed.” This felt like a disingenuous sales tactic that truthfully came out of left field. More
If I could give zero stars, I would. I’ve delayed writing this because I usually avoid negative reviews, but after repeated issues with both Camelback Hyundai and Hyundai Motor Finance, I’ve delayed writing this because I usually avoid negative reviews, but after repeated issues with both Camelback Hyundai and Hyundai Motor Finance, I’m beyond frustrated. Dealership Experience: I purchased what I believed was the car I test drove. A week later, I was told the VIN on my paperwork didn’t match the car I drove home—they sold me the wrong car. I had to return and swap vehicles. No apology, no compensation, no accountability—just “here’s your new car.” The salesperson barely acknowledged me during the exchange. Completely unprofessional. Finance Nightmare: For 2.5 years, I made every payment on time without issue. In October, I requested to move my due date by four days due to a temporary hardship. That single request caused chaos: • My account now shows “Past Due” despite all payments being made. • I’ve spent hours on the phone, transferred multiple times, hung-up on twice, and still no resolution. • I’ve been given contradictory excuses: “payment bounced” (it didn’t), “due date change caused it,” “allocation error,” etc. yet no one could problem solve Even supervisors couldn’t fix it and escalated it without follow-up. The incompetence is staggering. Bottom Line: I will NEVER buy another Hyundai. This is my third new car purchase (first Hyundai), and it’s been the worst experience—issues with the car, the finance company, and the dealership since day one. Stay away from Hyundai, Camelback Hyundai, and Hyundai Motor Finance. More
The dealership sold a car to my mother and the contract was signed. Since we were having the car shipped it was not an immediate sale. 3 days later the dealership sold the car to someone else and didn't of was signed. Since we were having the car shipped it was not an immediate sale. 3 days later the dealership sold the car to someone else and didn't offer a similar car or anything. Just a sorry More
The salesperson named Brian sold me the car. And he told me that I will get the license plate in 45 days. And that turned out to be a lie. And when I tried to call and text this guy, found out h And he told me that I will get the license plate in 45 days. And that turned out to be a lie. And when I tried to call and text this guy, found out he blocked my phone number. That really pissed me off. So I called the service department manager last week,she forced this guy to apologize to me. But after that,my phone number is still been blocked by this Brian. That’s the ways they apologize for their mistake. That’s the way Camelback Hyundai respect their customers. If you wanna get a vehicle from them,then go for it. When you need something from them even if it’s not money, they will let you know you better GFY. More
They lie. False adverting with their cars. It's one price online and then you get there it's another price. They dont care and they just want people to come in False adverting with their cars. It's one price online and then you get there it's another price. They dont care and they just want people to come in to tell you the car is more and the online price was wrong. Scammers. Now they said it's the 3rd party that messed up when I called them on it. They are telling my it's 7500. More than double the adverting. More



