
Camelback Hyundai
Phoenix, AZ
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Made car buying easy!!! Scott was just wonderful, I was so excited to drive off the lot! Thanks for everyone who made this experience worth while. I will definitely be recomm Scott was just wonderful, I was so excited to drive off the lot! Thanks for everyone who made this experience worth while. I will definitely be recommending this dealership to others. More
shady-dishonest-high pressure, and more negative adjectives If I could come up with a list of every negative adjective in the dictionary, I'd list them here. Like others have said, if I could give them ZERO st If I could come up with a list of every negative adjective in the dictionary, I'd list them here. Like others have said, if I could give them ZERO stars, I would. Our sales guy was okay, but then came the high pressure sales manager. Essentially they play good cop/bad cop, and get mad when you don't succumb. Here's the story - This place listed a used Honda Accord with about 10K miles on it for about $18,600 on the internet. Contacted them online, and they confirmed it was available. Went in to see it and it had "just" been sold before I got there. When they tried to redirect me, I just said no - I had come specifically for that car. So far so good, right? The next day, I get a call/text from the sales guy saying - miracle of miracles - the sale hadn't gone through and the car was now available. I once again drive over 25 miles to go see the car. When we get there, it's there alright - except it has about 1500 miles more than listed. We asked about the difference, and the explanation was that the driver from the day before must have put the additional mileage on. WHAT?!?! LIE number one. It was clear that wasn't the case when the CARFAX didn't bear out the story. We took it for a test drive. What's that smell? Luckily, we were driving on a rainy day in Phoenix, and the humidity brought out the smell in the car - smoke & skunk. They promised us they could detail it out, but in retrospect, I HIGHLY doubt that it's possible, or that they would honor it. Then, we sat down to talk about price. To make a long story short, they advertised it for $18,600, and refused to sell it for less than $26,000! LIE number two. When they wouldn't budge, we decided to walk out. This is when Mr. High Pressure Sales Manager comes in. His tactic was basically to tell us we were stupid for not taking the sale. And, he tried to leave us there stewing - I suppose because he thought we'd "come to our senses" on his ridiculous deal. We ended up just walking out almost completely unattended (the sales guy gave us his card as we headed out - he even stalled in getting us his card, like that might make a difference). We ended up going to another dealership (Arrowhead, if you want a good one), and bought a NEW Accord for thousands LESS THAN what this place wanted for the ragged, old, two-owner, higher-mileage, smoke/skunk smelling used car STRONGLY RECOMMEND DOING ZERO BUSINESS WITH THIS PLACE. More
Outstanding Service!! After i lost my car, i came into the dealership and got a steal on a used vehicle!I love my new car, Thank you Scott for your help! After i lost my car, i came into the dealership and got a steal on a used vehicle!I love my new car, Thank you Scott for your help! More
Great Awesome experience. Was in and out in an hour! Worked with Kevin in the internet department. Definitely ask for him when you go in to make your purcha Awesome experience. Was in and out in an hour! Worked with Kevin in the internet department. Definitely ask for him when you go in to make your purchase! More
Wonderful and swift experience Kristin, Scott and Andy were amazing with helping me purchase my new car. They went above and beyond . Defiantly will be a customer for life. Kristin, Scott and Andy were amazing with helping me purchase my new car. They went above and beyond . Defiantly will be a customer for life. More
Very satisfied I am very much satisfied with my purchase I plan to come back when i'm ready for another car. Hyundai gave me a great experience! I am very much satisfied with my purchase I plan to come back when i'm ready for another car. Hyundai gave me a great experience! More
Great I will definitely be coming back to Hyundai I had an amazing experience im satisfied and will be back as soon as possible when I want a new car I will definitely be coming back to Hyundai I had an amazing experience im satisfied and will be back as soon as possible when I want a new car More
Kurt was amazing! Kurt F was awesome!! Professional, courteous, and made me and my family feel extremely comfortable! Will be back as soon as Im ready to buy!! A++ Kurt F was awesome!! Professional, courteous, and made me and my family feel extremely comfortable! Will be back as soon as Im ready to buy!! A++ More
Great sales experience I recently shopped at camelback Hyundai and was given one of the best experiences I've ever had. Kurt Fowler was attentive and helpful. I never felt p I recently shopped at camelback Hyundai and was given one of the best experiences I've ever had. Kurt Fowler was attentive and helpful. I never felt pressured, and was given all the info I needed. If I choose Hyundai, Kurt has earned my business without question More
Great experience I really was impressed with Camelback Hyndai, Kurt Fowler was really helpful and kind. He helped answered all my questions and concerns without press I really was impressed with Camelback Hyndai, Kurt Fowler was really helpful and kind. He helped answered all my questions and concerns without pressuring me in to buying a car on the spot. I would recommend going there for any car. More