Camelback Hyundai

We had just left another dealership after a bad experience and was expecting more of the same when we entered the Hyundai lot. We met Maurice and his professional demeanor quickly changed our atti experience and was expecting more of the same when we entered the Hyundai lot. We met Maurice and his professional demeanor quickly changed our attitudes. He thoroughly listened to our needs and brought us several options very quickly. He was super respectful of our time and even though we didn't like the original offer for our trade in, was easy to work with. We were able to come to an agreement that worked for all parties and left us feeling very good. I can't say enough about our positive experience with Maurice! The first finance person, Mark that spoke to us was a bit offputting but luckily we were able to close the deal with Tyler who was very knowledgeable, thorough and transparent. Again, very respectful of our time and listened to our needs. We left with a new car and felt great about the experience. More

Advertised price for used Hyundai $9500 ,,,, became $12, 500 when we showed up.... car had an amazing amount of body / paint damage. Interior looked like a dog scratched up all the door panels . When we ask 500 when we showed up.... car had an amazing amount of body / paint damage. Interior looked like a dog scratched up all the door panels . When we asked what they intended to do about the body damage, we were told nothing.... unless we wanted to pay extra for a paint job. !!.. Come to find out that they used a stock photo of a NEW Hyundai from Google for their ad... Sawyer Liao ( sales manager) is the epitome of a bad used car salesman... too many lies to mention here... when we walked away, we received very unprofessional emails . More

UPDATE STAY AWAY.Now that I have had this "certified UPDATE STAY AWAY. Now that I have had this "certified pre-owned Hyundai" for a while the first service guy I had Pedro wanted to charge me 800.00 f UPDATE STAY AWAY. Now that I have had this "certified pre-owned Hyundai" for a while the first service guy I had Pedro wanted to charge me 800.00 for an oil leak which was done under warranty by a new service person. He also tried to charge me 6000.00 for a new transmission from hitting something, which I never did hit anything. The tranny started moving around so I had to address it. The shop has just told me that this has already been repaired once and poorly. "certified pre-owned" right? That the damage was under the protective shroud underneath. I am fixing it for under 1000.00 and it would have been less had I not been lied to and told to replace the entire transmission. Now I know why they wanted to give me a free month that came with a waiver of responsibility for them. Thank goodness I didn't take it. Hopefully I have actions I can take since my shop took pics and I didn't sign the waiver. Camelback is what you think of as a stereotypical car dealership. Be prepared to do the sales negotiations. I like car I got, but I had to go through a fair amount to get it done. They offered me a month free for all the trouble I went through but the check came with a lifetime waiver of liability for Camelback Hyundai, so I did not take it. I do like the car and Pedro in service was very good, but I can't say that I would recommend them. More

Let me start by saying Troy was so much help gave me a great deal and was helping the new associate out throughout the whole process. Corey was awesome too. But Troy truly made this process fun and easy. great deal and was helping the new associate out throughout the whole process. Corey was awesome too. But Troy truly made this process fun and easy. Thank you Camelback Hyundai!! More

We scheduled a test drive online for a new Palisade. The sales person (Amir) was very personable at first, explained the car to us, etc. After the test drive, he asked if we "wanted to talk numbers". The sales person (Amir) was very personable at first, explained the car to us, etc. After the test drive, he asked if we "wanted to talk numbers". The vehicle had everything we wanted, so we said yes. Keep in mind, we booked the test drive online and the calendar appointment even had the price of the vehicle. Amir came in with a piece of paper that had a MSRP $2000 higher than price online (and also on our calendar invite from the dealership!!). When we pointed this out, he acted surprised and "wasn't sure how that happened" (insert bad vibes). He quickly changed the MSRP to match our price. Then we had about $4000 of deal add-ons, many of which seemed like redundant paint protection. How much paint protection does one need??? My husband & I wanted to think about it, so Amir started rolling off the dollar amounts on the price. When I explained, that I wish we would have just started there and we probably would have already had a deal, he become annoyed and said something along the lines of needing to try. No thanks...we ended up driving to Avondale to buy the same vehicle with from another dealer. After this experience, I won't even take our new Palisade to this dealer for service. More

This is the second vehicle I have purchased from Tammy because she's honest, fun, yet professional and efficient. Awesome experience! I will be back because she's honest, fun, yet professional and efficient. Awesome experience! I will be back More