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Camelback Hyundai
Phoenix, AZ
762 Reviews
Here at Camelback Hyundai our mission is to provide our new family members with a Truly Exceptional experience!
With an extensive inventory of New and Pre-Owned vehicles, award winning service departments, and many flexible financing options; we proudly help the whole Valley find their perfect car!
Out team members work diligently to provide our valued customers with a seamless, enjoyable experience for everyone who visits one of our beautiful stores. We want customers for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 762 reviews
April 03, 2009
I came in to look at a 2003 Tiburon with 72k on it. They were asking $7733 for it, which is extremely reasonable (i thought). I was approached by Ray when I got there (he didn't even let me get out of the c were asking $7733 for it, which is extremely reasonable (i thought). I was approached by Ray when I got there (he didn't even let me get out of the car before he started his pitch). I asked for the internet sales manager, who I had spoken with previously. When I met him, he pawned me off onto Ray, and basically turned his back to me. I test drove the car... and here is where I started having issues. Overall, the car was in good visible shape, minus the nearly bald tires. When I drove the car, I discovered that the window motors were both broken. When we braked, I got a horrible vibrating sound (indicating warped rotors). I got back and was mildly unimpressed, but figured if I could work a deal, I could do repairs myself, no big deal. I entered at $6500 (given the condition of the car), and they came back with $7380 with the windows fixed (a $70 repair). I eventually tried to work rotors and tires in (should have been fixed prior to their attempt to sell the vehicle), and they ran me up to $8634.25 PLUS TTL. I'm sorry, but in excellent condition, this car is blue booked at $8,335. NO WAY was I paying that. I also mentioned that I wanted to keep my payments below $175 over 5 years, and that my max price would be $8500. He comes back at the same price, and exclaims that "we have to pay Uncle Sam too sir," which baffled me because they probably are already making a good $3,000 on the car, why not make some room for TTL... Needless to say, I walked out. I could have fixed it myself, but like the previous reviewer said, I had a feeling it would be all smoke and mirrors... as soon as I left the lot the tires would blow and the speakers would be blown. I will NEVER visit this dealer again, and if a friend is considering going here, I would say pay a few extra bucks and go to Tempe Hyundai. My parents have had no problems with them and they have great staff. More
by canadamerica
Employees Worked With
Ray Barlowe, Al Dimperio
March 30, 2009
When we went to this dealership we dealt with a helpful new car salesperson. But when it came to buying this car it was nothing but smoke and mirrors and bait and switch. The car we were looking at was t new car salesperson. But when it came to buying this car it was nothing but smoke and mirrors and bait and switch. The car we were looking at was the Kia Spectra 5 and they wanted $20,000 for it. Also this car was a 2008 and was supposed to have rebates on it. We never saw a rebate form or notice even though it was last years model. We should have left immediately but instead looked at other vehicles. The internet makes their inventory of new cars larger than it was and they had virtually no selection. When it came time to negotiate a price they offered us payments in the amount of $500.00 a month for an undetermined period of time. This price is greater than a Mercedes Benz or Cadillac. The car that they finally negotiated for us was a stripped Hyundai Accent w/AC and crank down windows. We were looking for a car that would have some resale value but this model that they arranged for us had neither. Avoid this dealership at all costs. More
by DStreb
Employees Worked With
Sales Manager
