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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,079 Reviews

4,079 Reviews of Camelback Toyota - Service Center

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October 11, 2024

Lon and Samantha were great and really attended to me to ensure my satisfaction. Awesome selection of cars. Love my 2025 Camry. More

by Tina W
Recommend Dealer
Yes
Employees Worked With
Lon Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lon and Samantha
Oct 14, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Tina! We're thrilled to hear that Lon and Samantha provided you with excellent service and that you're loving your new 2025 Camry. We appreciate your support and hope to see you again soon!

October 11, 2024

The service was great and speedy. I was in and out less than 2.5 hours. More

by CMATZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michele pantoe
Oct 14, 2024 -

Camelback Toyota responded

We're thrilled to hear you enjoyed our speedy service. Our team works hard to ensure a smooth experience, and it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again!

October 11, 2024

Aron was very courteous, and made me feel like I was in good hands. He kept me informed with the status of my car’s service at all times. I was very satisfied with my experience, and service. More

by EESHEP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Arce, service department
Oct 14, 2024 -

Camelback Toyota responded

We're thrilled to hear Aron provided such great service and kept you informed throughout. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

October 11, 2024

Mike Romero Is very professional and extremely helpful . He always makes a service call pleasurable. More

by billsaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike Romero
Oct 14, 2024 -

Camelback Toyota responded

Thanks for the fantastic review, Bill! We're thrilled to hear that Mike's professionalism and helpfulness made such a positive impact on your experience. Your satisfaction is our priority, and we appreciate your support!

October 11, 2024

Frank was awesome. It took a very long time but frank kept me up to speed on everything. More

by SHAWNMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
frank - service
Oct 14, 2024 -

Camelback Toyota responded

We’re glad to hear Frank provided excellent service and kept you informed throughout. We appreciate your patience and are always looking to improve. Your experience matters to us!

October 11, 2024

Jeremiah always goes above and beyond to make sure I am taken care of. He is my go to when anything comes up on my vehicle. More

by davidnichols0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Oct 14, 2024 -

Camelback Toyota responded

Thanks for your awesome feedback, David! We're thrilled to hear that Jeremiah consistently provides you with top-notch service. We appreciate your support and look forward to continuing to meet your vehicle needs!

October 11, 2024

Michael was very clear and clear in explaining all the service mentioned for my car service. Great work Michael More

by VISWANATH.CHERUKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael
Oct 14, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear that Michael provided you with clear explanations and excellent service. Your feedback motivates us to keep delivering top-notch experiences. We look forward to serving you again!

October 11, 2024

First time going in for service. Waited 20 minutes for someone to come greet me and tell me what the process was. Was told things would be good to go in about 90 minutes. Over two ho More

by Meknu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I'm not going to throw someone under the bus
Oct 15, 2024 -

Camelback Toyota responded

We understand how frustrating it must have been to wait for service and not receive timely updates on the status of your truck. It’s concerning that the online tracker didn’t work, and we apologize for the confusion with the charges on your inspection report, especially since the service should have been covered under your maintenance agreement. To ensure we can resolve this for you, please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. We’d like the opportunity to make things right and prevent this from happening again in the future.

October 11, 2024

Cameron did a great job from check in to check out! Service was fast and well done! More

by david.gazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 14, 2024 -

Camelback Toyota responded

Thanks for the fantastic review, David! We're thrilled to hear Cameron provided you with excellent service from start to finish. Your feedback means a lot to us, and we can't wait to welcome you back soon!

October 11, 2024

I recommend going in to see Ever. He worked with me and made sure I got the deal I asked for. Luis the GM made sure it happened. Professionals all around. 10/10 More

by dennisnochez
Recommend Dealer
Yes
Employees Worked With
Ever Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Camelback Toyota responded

Dennis, thanks for the fantastic review! We're thrilled to hear about your positive experience with Ever and Luis. Our team is dedicated to providing top-notch service, and it's great to know we hit the mark for you. We appreciate your recommendation!

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