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Camp Chevrolet
Spokane, WA
384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 384 reviews
March 04, 2022
Bought a used truck from them the beginning of the year. The transmission broke the very next day. Told them what happened. They pretty much said sorry about your luck. Had to pay six grand to fix it. I kep The transmission broke the very next day. Told them what happened. They pretty much said sorry about your luck. Had to pay six grand to fix it. I kept complaining saying this isn't right. They finally offered a thousand dollars to help me. More like to shut me up. I've haven't received a dollar from them. They are as crooked as they come at Camp! More
by Christopherpeeples82
Employees Worked With
Zeb Zilar
January 31, 2022
Normal buying experience; until 3 months later. I bought a vehicle and traded in my old vehicle. I received an impound notice that my old vehicle was still under my name and had been impounded. I tried talk a vehicle and traded in my old vehicle. I received an impound notice that my old vehicle was still under my name and had been impounded. I tried talking to the Title Clerk there. They wouldn't speak to me in person. Called twice no answer. Finally talked to a person over speaker phone, from the front lobby. Emailed GM & General Sales Manager. After 4 days, still no reply. So beware! Report sale of old car, because unlike any other car dealership, they won't do it and you might get a surprise like me. I will never go back and will tell everyone not to buy here. More
by Michelle
Employees Worked With
General Manager & General Sales Manager, Pamela Graese, Duane Wagner
March 26, 2021
20 hours agoThis place will sell a vehicle right out 20 hours ago This place will sell a vehicle right out from under you. They do NOT offer contactless purchasing as they say it is first come first s 20 hours ago This place will sell a vehicle right out from under you. They do NOT offer contactless purchasing as they say it is first come first serve. We live 1.5 hours away from this lot. We did the leg work with the bank for the loan so we could drive into the lot and pick up our new truck. Was told everything was a go. We pulled into the lot as the truck we were purchasing drove off the lot with another purchaser. There is no communication between salesmen! The only answers we could get were “I don’t know what to tell you, there is nothing I can do” We were not offered any other vehicles, just a bunch of shoulder shrugs. This car lot is a joke and I would not recommend them. More
by Katiefox1981
Employees Worked With
Joe Williams
February 12, 2021
I tried buying a used car from this dealership. The treatment I got from the beginning to the end was very awful. I will not buy from this dealership ever again. Prospective buyers beware! treatment I got from the beginning to the end was very awful. I will not buy from this dealership ever again. Prospective buyers beware! More
by B
Employees Worked With
Cody Edwards
July 17, 2020
AWFUL customer service! I went to look at a vehicle, and they couldn't find the key. The guy texted me later that evening and said that they would have a locksmith come to make a new key, and he would get b they couldn't find the key. The guy texted me later that evening and said that they would have a locksmith come to make a new key, and he would get back to me. He didn't text back, but I was still interested in the vehicle, so I went on the website and used the online chat to see if it was still available. The person in chat said they would have an associate get right back to me- which did happen. I made an appointment for the following day. I show up for my appointment and check my phone to see that 3 minutes before the appointment time, I was sent a text that the vehicle was no longer available. Then the salesman comes out with some line about they have a more expensive something or other...Waste of my time and will never do business there again. After talking to my Father about my experience, he said that last year he was looking to buy a minivan from them and had it taken to his mechanic for an inspection- which he paid for. It came back clean, and he called to purchase the vehicle and was told that it was pulled from inventory. So they have a history of stringing people along and wasting their time. More
by Sara
Employees Worked With
Ross, Cody Edwards
June 04, 2020
Spoke with who I thought was a nice man on the phone. Left work to go test drive a vehicle and turns out that guy was beyond discriminating to the point where we walked away from the truck we loved. We t Left work to go test drive a vehicle and turns out that guy was beyond discriminating to the point where we walked away from the truck we loved. We then called a manager and she then transferred us to another manager because that’s how much we loved the truck and we didn’t want anyone else to have the experience we did.. so we reported it. Long story short, no call backs and instead a salesman offered a trade in value thousands of dollars under Kelly blue book. Beyond speechless. I am a manger myself and I know in retail, it’s customer service. It’s respect that gets you further in life. Not a sale but a good experience. Absolutely disappointed and will for sure be letting this known. More
by Not happy customer
Employees Worked With
Duane Wagner
January 01, 2020
Aaron at was my service advisor and did a fantastic job. Very helpful and would recommend him to my friends. Thanks for your help. See ya next time Very helpful and would recommend him to my friends. Thanks for your help. See ya next time More
by dwarnold59
Employees Worked With
Aaron was my service advisor
January 01, 2020
The kids play area is really appreciated. Friendly and prompt service all around. They make it easy to come in, leave your vehicle, and know it’s in good hands. prompt service all around. They make it easy to come in, leave your vehicle, and know it’s in good hands. More
by patbell
Employees Worked With
Aaron Murrell, Zeb Zilar
December 31, 2019
I had a wonderful experience at Camp Chevrolet Cadillac. My salesman took his time in answering all my questions about the car and showed me all my new options. I absolutely love my new suv. Thank you Justi My salesman took his time in answering all my questions about the car and showed me all my new options. I absolutely love my new suv. Thank you Justin! More
by Lhood
Employees Worked With
David McCaughey, Cody Edwards, Justin Robidoux
December 29, 2019
Excellent Service Department Dropped in to the service department in the morning after ordering replacement key fob and key from the parts department. Being a typical Monday they Dropped in to the service department in the morning after ordering replacement key fob and key from the parts department. Being a typical Monday they were pretty busy but were able to shoe-horn me in that afternoon. They followed my request to the letter and I am very pleased with the results. More
by wagnerfred
Employees Worked With
Ken Coon in Service Department, Chris Reed in Parts Department
